Wareone Tracking and API Integration with ClickPost

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Benefits of Connecting with WareOne through ClickPost

Connecting WareOne with ClickPost enables brands to achieve:

54% of returns converted to exchanges. Turn refund requests into swaps and protect revenue on cross-border orders.
39% higher-value exchanges. Upsell shoppers at the exchange step and lift AOV on every return.
40% of refund revenue retained as store credit. Keep order value inside your brand with automated store credit issuance.

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Check the integration library

	Partner ID	Order Creation	Cancellation	Tracking via Polling	Tracking via Webhook	Proof of Delivery (POD)	Non Delivery Report (NDR)	Create Pickup Request	AWB Generation Flow	Label Generation	Country
WareOne	5	✓	✓	✓	✓	✓	✓	✓		✓	India

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How to Track WareOne Packages

Track WareOne Packages with the ClickPost Tracking Page

Open your ClickPost dashboard and go to the Tracking module.
Enter the WareOne consignment ID or AWB to pull up the shipment.
View the latest tracking events received from WareOne’s connected carrier network.
Track the order from pickup and fulfilment to dispatch and final delivery, with the relevant cross-border milestones shown in the same view.

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Track WareOne Packages on the WareOne Dashboard

WareOne runs a brand-facing operations dashboard rather than a public AWB tracking page. To check shipment status:

Log in to your WareOne customer dashboard with the credentials issued during onboarding.
Open the live operations view to see stock levels, orders, and deliveries in real time.
Filter by consignment ID, date range, or partner warehouse to locate a specific shipment.
Review current status, partner assignment, and progression through the fulfillment chain.

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List of WareOne APIs

API	Description
Manifestation and Label Generation API	Generate labels and consignment manifests from order data for handoff to WareOne's partners.
Track Shipment API	Track shipments as consignments move through WareOne's Qatar and GCC network.
Cancellation API	Cancel bookings before pickup and unwind order state across your systems and WareOne's routing.
EDD API	Pull delivery date estimates factoring WareOne's routing and cross-border customs timelines.
NDR Action Update	Send reattempt instructions or address corrections back to WareOne to resolve failed deliveries.
Return Webhooks	Schedule reverse pickups and stream return scan updates through WareOne's fulfillment network.

API & Description

Manifestation and Label Generation API

Generate labels and consignment manifests from order data for handoff to WareOne's partners.

Track Shipment API

Track shipments as consignments move through WareOne's Qatar and GCC network.

Cancellation API

Cancel bookings before pickup and unwind order state across your systems and WareOne's routing.

EDD API

Pull delivery date estimates factoring WareOne's routing and cross-border customs timelines.

NDR Action Update

Send reattempt instructions or address corrections back to WareOne to resolve failed deliveries.

Return Webhooks

Schedule reverse pickups and stream return scan updates through WareOne's fulfillment network.

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Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

How does ClickPost use AI for Carrier Allocation?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

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Frequently asked questions (FAQ's)

What is GCC In A Box and how does WareOne enable market entry without a local entity?

GCC In A Box lets brands sell across the GCC without setting up a local entity. WareOne acts as your Importer of Record, Seller of Record, or Merchant of Record. You sell; WareOne handles import, storage, customs, and delivery. Brands typically go live in a new GCC country within six weeks.

Does WareOne handle temperature-controlled warehousing for pharma and F&B?

Yes. WareOne offers ambient, chilled, frozen, and special storage across its Qatar and GCC warehouse network. Pharma importers, food distributors, and F&B brands use these facilities for temperature-regulated goods. Match to a suitable warehouse usually happens within 24 hours.

How does WareOne's aggregated partner network compare to using a single logistics vendor?

WareOne pulls warehouses, fleets, customs agents, and fulfillment operators into one contract and one platform. Most Qatar businesses juggle three to five vendors and lose time to finger-pointing when things go wrong. With WareOne, you get one point of contact who owns the full chain from warehouse receipt to final delivery.

What is IOR (Importer of Record) and when do I need WareOne to act as IOR?

The Importer of Record is the legal entity that clears goods through customs, pays duties, and holds compliance in the destination country. If you sell into Qatar or another GCC market without a local company registered there, you legally need an IOR. WareOne acts as your IOR so you can import, store, and sell without setting up a local entity.

Can I use WareOne for both e-commerce fulfillment and B2B distribution?

Yes. WareOne runs pick-pack-ship and returns handling for D2C brands and marketplace sellers. The same warehouse also handles route-based B2B distribution for retail chains, FMCG distributors, and F&B brands. Brands selling direct online and wholesale through retail don't need separate 3PL contracts.

How do I integrate WareOne with my Shopify or WooCommerce store through ClickPost?

You can connect your Shopify or WooCommerce store with WareOne through integrations configured with ClickPost. There is no separate ClickPost app installation required for this setup. WareOne supports Shopify and WooCommerce integrations for order and fulfillment flows. ClickPost connects with both storefronts and logistics systems. Once integrated, order and shipment data can sync across the stack. ClickPost can then power tracking, notifications, and post-purchase workflows.

How does ClickPost handle customer notifications for WareOne cross-border deliveries across GCC languages?

ClickPost keeps customers updated throughout their WareOne shipment journey through WhatsApp, SMS, and email. Tracking events from connected carriers are standardized and used to trigger updates such as pickup, in-transit, out-for-delivery, delivery, delays, and other configured milestones. You can also customize notification templates with regional language support, so communication can be tailored for GCC customers based on your market and language requirements.

Can ClickPost automate returns and reverse pickups for WareOne shipments across GCC markets?

Yes. ClickPost can automate the returns journey alongside WareOne’s fulfilment and local returns capabilities. Customers can initiate returns through a branded self-serve portal, while ClickPost automates eligibility checks, return approvals, label generation, reverse tracking, and customer notifications. Its exchange-first workflows can also help convert eligible returns into exchanges or store credit instead of refunds. For WareOne shipments, this creates a more connected reverse-logistics flow and reduces the manual coordination involved in managing returns across GCC markets.

What tracking experience does ClickPost provide for end customers of WareOne deliveries?

With ClickPost, WareOne can give customers a branded tracking experience from dispatch to delivery. Customers see live shipment updates and ETAs on the brand’s tracking page, instead of being sent to a carrier site. ClickPost can also trigger personalized notifications in the customer’s preferred language across WhatsApp, SMS, and email. On the same tracking page, brands can show relevant product recommendations based on the customer’s purchase journey.

Why choose ClickPost over WareOne's built-in dashboard?

WareOne's dashboard runs the logistics operation for you and your ops team. It shows routing, stock levels, and partner performance. ClickPost handles the customer-facing post-purchase layer on top. That means branded tracking pages, notifications on WhatsApp and email, self-serve returns flows, and cross-carrier analytics if you run WareOne alongside other carriers.