1. Overview of Hyperlocal Delivery Services Provider Companies in UAE
The logistics market is booming in the Middle East with the advent of advanced technologies, foreign brands, and the medium-scale increasing popularity of eCommerce platforms in the region. While standard shipping solutions are a tried and tested method for getting a product to the doorstep of a customer, hyperlocal delivery services are the hot new thing.
Hyperlocal deliveries allow businesses to gain access to a wider market, with instant fulfillment of orders. Hyperlocal delivery of products further ensures that the least number of parties are involved in the process from picking up the order to delivering it to the end consumer. This elimination of more parties in the delivery process allows the experience to become faster and more efficient. However, the system has its drawbacks and just as many advantages.
Through this article we will help you understand what is the meaning of a hyperlocal delivery service, what are the best service providers for hyperlocal delivery and how to choose the right delivery partner.
2. What is a Hyperlocal Delivery Service?
A hyperlocal delivery service facilitates the delivery of a product from a seller to the end consumer directly without any other players in the process. It is highly concentrated on the point of pickup and the point of delivery of the product. The process of hyperlocal delivery requires a delivery agent to pick the ordered product from the seller who has received the order and deliver it to the doorstep of the customer who has ordered the product.
A hyperlocal delivery solution is used when the seller requires their product to be delivered to the end consumer within a couple of hours and is often characterized as delivering the product within the same business day. Since hyperlocal deliveries are an instantaneous affair, the reach of the service is limited to a certain geographical perimeter, beyond which the timeline of delivery would surpass the essence of the term ‘hyperlocal’.
3. Top 10 Hyperlocal Delivery Service Providers in UAE
The increasing use of technology in the UAE and the introduction of several eCommerce platforms have led to a significant increase in the demand for faster delivery services. More consumers want their products to be delivered as quickly as picking them up from a brick and mortar store, and more products in the market appeal to consumers in a way that their immediate delivery becomes a business opportunity. In such a case, a hyperlocal delivery service provider can help eCommerce businesses reach consumers where there is demand and fulfill the increasing demand.
If you are an eCommerce company operating in the UAE in search of such a delivery partner, here is a list of the best hyperlocal delivery service providers in the United Arab Emirates:
Fetchr is a logistics company based in Dubai operating through an app-based platform to provide hyperlocal delivery services. It was founded in 2012 and maintains a presence in over 250 cities in the Middle East as well as London and Beijing. Fetchr employs more than 1500 delivery experts having completed more than 28 million deliveries.
Fetchr is a scalable solution for small and medium-scale eCommerce businesses operating in the Middle East. The solution is also coupled with cross-border eCommerce facilitation. The platform enables businesses to track orders, manage inventory and manage returns requests from customers. Fetchr
3.2) Careem Express
Careem Express is the shipping arm of Careem which is a ride-hailing company operating as a subsidiary of Uber in the Middle East. Careem Express is an ideal choice for small businesses that need hyperlocal delivery solutions at affordable rates.
Careem Express offers super-fast deliveries taking between 45-60 minutes from the time of pickup to get orders to the customer’s doorstep. The platform also allows businesses to optimize delivery routes, track deliveries in real-time, volume-based discounts as well 24x7 customer support.
ViaMe is a Dubai-based delivery platform that leverages technology to offer affordable shipping solutions to small and medium-scale eCommerce businesses. ViaMe offers dedicated services for hyperlocal deliveries for shipments across the UAE.
ViaMe’s platform enables on-demand delivery services that allow users to make instant as well as scheduled deliveries. Through the unified platform, users can book shipments, manage orders and track the location of the product in real-time from pickup to delivery.
Aramex is a leading logistics solutions provider in the Middle East. The company is headquartered in Dubai and has a reach of 220 countries around the world. It offers a host of shipping solutions tailored for eCommerce businesses of all scales along with several integrations with online selling channels.
Aramex offers various logistics services such as warehousing, inventory management, and order tracking. It also offers add-on services such as COD and co-packaging to help businesses reach more customers more conveniently.
3.5) Shipa Delivery
Shipa Delivery is a logistics company headquartered in Dubai and operating in the Middle East region. Its offerings include a host of shipping and logistics solutions for eCommerce companies based in the UAE and the Arab region.
Shipa offers scalable hyperlocal delivery solutions for eCommerce businesses with on-demand same-day deliveries. It has a strong presence in the logistics industry in the United Arab Emirates and offers dedicated delivery solutions to eCommerce businesses in the region.
Quiqup is a delivery services provider headquartered in Dubai. It offers several delivery solutions for eCommerce businesses based in the UAE and has partnered with over 800 companies that are using its services.
Quiqup employs 3000+ logistics professionals and offers on-demand pickup service with guaranteed pickup in 15 minutes and delivery within 50 minutes. The hyperlocal delivery platform offers several delivery timelines ranging from 1 to 4 hours and allows users to track orders in real-time.
Jeebly is a Dubai-based delivery service that operates in the Middle East. The platform delivers groceries, pharmaceuticals, documents, and food in the region. It also offers delivery services for eCommerce companies and offers multiple integrations for the same.
Jeebly offers services such as omnichannel pickups, returns management, hyperlocal deliveries, and cash or card on-delivery payment options. It allows businesses to allow shipping of products between different stores and also offers express delivery services.
Postaplus is a shipping solutions provider based in Kuwait and serving the Middle East. It was formed in 2005 and has been offering dedicated delivery solutions for eCommerce businesses. The company employs more than 500 logistics professionals enabling smooth delivery and order management of products.
Postaplus offers several services for eCommerce businesses including doorstep delivery, picking and packing, warehousing, and more. The provider offers fast delivery services within the region that are completed in 3 business days with low turnaround time and competitive prices.
3.9) Emirates Post
Emirates Post is a courier company owned by the government of UAE with over 115 post offices in the Middle East. It offers dedicated eCommerce logistics solutions to companies operating in the region including multi-shipping, financial services, and more.
Emirates Post operates 13 delivery centers as well as 13 hyperlocal locations in the UAE, with 2 centers dedicated for sorting and another 2 airport hubs.
3.10) Barq Express
Barq Express is a logistics solutions provider in the Middle East offering delivery solutions to eCommerce businesses. The company uses AI to optimize routes and uses the information to determine where bottlenecks occur and how to avoid them to ensure faster delivery.
Barq Express enables businesses to track shipments in real-time, offers packaging solutions, returns management, and COD services along with several order fulfillment services.
4. How to decide which hyperlocal delivery service is best suited for your needs?
A hyperlocal delivery service requires the involvement of personnel on the ground, which enables businesses to serve their customers faster and better. A hyperlocal delivery solution can enable businesses to receive more orders for delivery, however, the process is complicated and comes with high margins for error.
Due to the nature of the service depending on human resources more than technology, hyperlocal deliveries cause businesses to face a host of issues while trying to get the product to the customer directly from them. Moreover, hyperlocal deliveries require more attention to detail, incur more expenses, and are geographically restricted.
In order to help you understand how to choose a hyperlocal delivery partner, here are some points to consider before settling for one:
The service provider that you opt for must operate within a decent range and cover a wide area. Area coverage plays an important role in route optimization, as a wider presence means access to more routes, which is data that can be used by machines to create predictive models. If your hyperlocal delivery service provider has access to more areas, you will be able to reach more customers and scale easily.
The number of personnel involved in the delivery process plays an important role in determining the speed and efficiency of the delivery experience. A delivery is executed by an agent acting on behalf of the delivery company. The delivery company hires the person to handle shipments on the ground as against places where orders are processed and managed in bulk. More delivery agents hired by a company translates into easier deliveries, faster pickups, and competitive pricing.
While you may just be looking for a hyperlocal delivery partner, it is important to note that several companies offer a variety of allied services with their mainstream solution. Various services add value to the product and the entire delivery experience, helping businesses retain and convert customers. Look for value-added services that can benefit your business and find a partner that offers more services, and those that are relevant to your needs.
As apparent as it may seem, pricing is a factor that is often overlooked. While flat rates may be understood by the client, it is important to consider the progressive pricing structures, volume-based pricing, and cost of allied services before choosing a provider. Normally you should be choosing a partner whose price point is somewhere close to the median rate in the market and offers discounts with higher order volumes along with several additional services as a default or affordable feature.
5. Final conclusion
Hyperlocal deliveries are an emerging trend with more eCommerce platforms wanting to reach customers as fast as possible. While it is difficult to manage them, several companies specializing in the science behind hyperlocal deliveries are making this laborious feat possible. The future of hyperlocal deliveries will be driven by the unending demand of consumers to receive instant gratification. Such a solution, that delivers products to the doorstep in record time that is comparable to store shopping, along with a shopping experience that does not require fuel, travel, and other traditional resources.
Hyperlocal deliveries are an excellent way to fulfill orders quickly and reduce the friction between the placement of an order and the delivery. It can be used to improve access to products that are used in an emergency. While it is inevitable that a hyperlocal solution will face trouble due to the sheer scale of the operation, it remains a lucrative option for several domains.