Top 10 Best Returnly Competitors and Alternatives [2025]
What we’ll cover
In a rush and need the TL/DR version?
This article explores some of the top alternatives to Returnly that can help eCommerce businesses improve their operations.
-
ClickPost – A comprehensive solution that integrates logistics and returns management with multi-carrier support, real-time tracking, and AI-powered automation.
-
AfterShip – Known for its branded return portals and real-time tracking, AfterShip offers seamless integrations with over 1,200 carriers and eCommerce platforms.
-
Ordoro – An all-in-one platform for inventory management, order fulfillment, and returns, perfect for medium-sized eCommerce businesses.
-
ShippyPro – Specializes in automating returns and exchanges with dynamic carrier selection and international reverse logistics capabilities.
-
Happy Returns - This company focuses on customer-centric returns, with box-free and label-free processes via Return Bars and in-store return options.
-
Narvar – Delivers personalized post-purchase experiences with real-time order tracking and integrated returns management for eCommerce brands.
-
FarEye – A logistics management platform offering dynamic routing and robust reverse logistics solutions to improve cost efficiency and customer retention.
-
Veeqo – Combines inventory management, order tracking, and returns processing into one platform, enhancing efficiency across multiple sales channels.
-
Return Prime - This is a return management solution tailored for Shopify stores. It offers automated return labels, branded portals, and powerful analytics tools.
-
ParcelLab – Optimizes returns workflows with real-time data insights, customizable tracking pages, and personalized post-purchase communications.
Each of these Returnly alternatives provides distinct features to streamline returns and enhance customer loyalty for eCommerce businesses.
Note: While this summary captures highlights, it might miss some finer points—reading the full article is encouraged.
Introduction
The seamless management of returns has become an integral part of creating an exceptional post-purchase experience in the world of eCommerce. With Returnly previously dominating the returns management software landscape, many businesses are now seeking robust alternatives to maintain their operational edge. Finding the right platform is crucial for managing returns efficiently, enhancing customer loyalty, and improving profit margins.
The global eCommerce market continues to expand, with customers expecting quick and flexible return solutions. As businesses adapt to changing consumer demands, investing in the right return management platform ensures a smooth returns process, retains customers and boosts lifetime value. Let us explore some of the leading companies offering excellent Returnly alternatives to help eCommerce merchants elevate their operations.
Top 10 Best Returnly Alternatives and Competitors [2025]
Selecting the right return management platform is not just about matching features but finding a solution tailored to your business requirements. Here are 10 alternatives to Returnly that excel in creating seamless integrations, improving customer satisfaction, and delivering actionable insights for better reverse logistics.
1. ClickPost
ClickPost stands out as a comprehensive solution, offering businesses an all-in-one platform for logistics and returns management. Known for its multi-carrier integration and advanced automation features, ClickPost empowers eCommerce brands to enhance their post-purchase experience. The platform allows users to streamline returns and provides real-time tracking across multiple channels.
Designed to meet diverse business needs, ClickPost’s robust features cater to both small online stores and large-scale operations. Its intuitive interface, data-driven insights, and seamless integration with popular eCommerce platforms like Shopify ensure a flawless customer experience.
Why Choose ClickPost Over Returnly
ClickPost not only manages returns but also offers tools to improve customer satisfaction and reduce logistics costs. Its AI-powered NDR (Non-Delivery Report) management system minimizes failed deliveries and optimizes profit margins. Businesses choosing ClickPost can expect a scalable, customizable solution that adapts as they grow, delivering more revenue and reducing costs.
Key Features
-
Multi-carrier integration with over 400 global partners
-
Real-time tracking and branded tracking pages
-
Seamless integration with leading sales channels
-
Actionable insights into reverse logistics and customer experience
-
Automated workflows for managing online returns and return labels
2. AfterShip
AfterShip focuses on delivering an exceptional post-purchase experience by providing a return management platform that integrates with over 1,000 carriers globally. It offers real-time tracking, customizable return workflows, and automated notifications that enhance customer loyalty.
AfterShip is ideal for eCommerce merchants looking to save time while managing returns efficiently. Its branded return portal and seamless integration with platforms like Shopify make it a preferred choice for businesses of all sizes.
Key Features
-
Branded return portals and automated return labels
-
Comprehensive reverse logistics tracking
-
Integration with major eCommerce platforms like Shopify and Magento
-
Customizable workflows for managing multiple channels
-
User-friendly interface that simplifies shipment tracking.
-
Supports a vast network of over 1,200 carriers worldwide.
-
Offers customizable, branded tracking pages to enhance customer experience.
-
Provides proactive delivery notifications via email and SMS.
-
Limited shipping services primarily focus on tracking.
-
Some users report a significant price increase when upgrading to higher-tier plans.
-
Integration with certain third-party tools may be limited.
3. Ordoro: The All-in-One Platform
Ordoro is a flexible solution designed for eCommerce brands to manage returns, inventory, and order fulfillment. It integrates with popular sales channels, offering businesses a centralized platform to streamline returns and improve efficiency.
With its extensive inventory management and automation features, Ordoro is an excellent Returnly alternative for medium-sized businesses. It simplifies the entire process of returns and exchanges, making it easier to manage orders.
Key Features
-
Advanced inventory tracking and analytics
-
Multi-channel order management
-
Automation for reverse logistics and returns processes
-
Comprehensive platform offering order and inventory management.
-
Facilitates seamless integration with multiple sales channels.
-
Provides discounted shipping rates, aiding in cost reduction.
-
Advanced features like returns management are available only in higher-tier plans.
-
Lacks custom reporting capabilities.
-
Some users find the user interface could benefit from improvements.
4. ShippyPro: Streamline Returns with Ease
ShippyPro specializes in automating returns and exchanges while supporting integrations with over 180 carriers. Its branded portals and dynamic return workflows enhance customer satisfaction and reduce logistics costs.
This solution is ideal for fashion brands and eCommerce merchants focusing on creating a hassle-free returns process. Its international reverse logistics features provide a competitive edge for businesses targeting global markets.
Key Features
-
Automated return labels and workflows
-
Integration with sales channels like Etsy and Amazon
-
Dynamic carrier selection and cost optimization
-
Supports integration with a wide range of carriers and sales channels.
-
Offers automated label generation and order tracking.
-
Provides a branded tracking page to enhance customer experience.
-
Some users report limitations when exporting orders from platforms like Etsy.
-
Customer service response times can be delayed.
-
The internal layout may be confusing and could use improvement.
5. Happy Returns: A Customer-Centric Platform
Happy Returns, a PayPal service, focuses on creating seamless integration for online stores. Its in-store and online return options support a customer-centric returns process.
Its unique "Return Bars" feature allows customers to process returns without labels, enhancing customer satisfaction and reducing operational friction.
Key Features
-
Flexible returns options: in-store, online, or through Return Bars
-
Integration with inventory management systems for accurate restocking
-
Customizable policies for Shopify stores and other eCommerce platforms
-
Offers a box-free and label-free return process through Return Bars.
-
Provides in-person return options, enhancing customer convenience.
-
Integrates seamlessly with major e-commerce platforms.
-
Facilitates immediate refunds or exchanges, improving customer satisfaction.
-
Limited to regions where Return Bars are available, restricting accessibility.
-
It may require multiple third-party integrations to fully automate processes.
-
Some users find the workflows provided to be basic and in need of enhancement.
6. Narvar: Focused on Enhanced Customer Experience
Narvar specializes in delivering personalized post-purchase experiences to improve customer satisfaction and loyalty. It offers solutions for returns management, order tracking, and delivery communications. Designed for eCommerce brands, Narvar’s platform integrates seamlessly with major online stores to provide real-time tracking and branded portals.
Narvar’s focus on customer experience makes it an excellent Returnly competitor. With tools to streamline returns and create a seamless integration process, it is ideal for businesses looking to enhance customer loyalty and lifetime value.
Key Features
-
Real-time order tracking with branded notifications
-
Reverse logistics tools for efficient return workflows
-
Integration with popular eCommerce platforms for simplified management
-
Provides personalized tracking and return notifications to improve customer experience.
-
Offers branded returns management solutions tailored for global eCommerce merchants.
-
Setup can be complex for small businesses without technical expertise.
-
Analytics features are less advanced compared to other return management platforms.
7. FarEye: Built for Logistics Excellence
FarEye is a delivery and logistics management platform with robust reverse logistics capabilities. Its tools allow eCommerce brands to simplify last-mile delivery and returns management while offering real-time visibility.
FarEye is ideal for companies focusing on reducing logistics costs and improving operational efficiency. Its solutions help retain customers by ensuring a seamless returns process.
Key Features
-
Dynamic route optimization for delivery and returns
-
Branded customer experiences with integrated order tracking
-
Actionable insights for reducing failed deliveries
-
Provides a wide range of tools for both forward and reverse logistics.
-
Offers dynamic routing options to reduce costs and improve efficiency.
-
Smaller eCommerce brands may find its pricing structure less flexible.
-
Requires a learning curve for advanced analytics features.
8. Veeqo: A Comprehensive All-in-One Platform
Veeqo is a powerful platform that combines inventory management, order tracking, and returns processing into one solution. It integrates with multiple sales channels, making it easier to streamline returns across different marketplaces.
As an excellent Returnly alternative, Veeqo allows businesses to manage returns and exchanges efficiently while improving profit margins. Its robust inventory management features ensure accurate stock tracking for eCommerce brands.
Key Features
-
Real-time inventory tracking across sales channels
-
Automated returns workflows for better efficiency
-
Branded portals for managing return requests
-
Automates inventory updates and return workflows to save time.
-
Seamlessly integrates with popular platforms like Shopify and Amazon.
-
Advanced reporting features may be limited in lower-tier plans.
-
Some users report occasional delays in support response.
9. Return Prime: The Smart Choice for Shopify Returns
Return Prime is a return management solution specifically designed for Shopify merchants. It offers automated workflows, branded portals, and powerful analytics to streamline returns and retain customers.
For Shopify store owners, Return Prime is an excellent Returnly alternative. Its focus on customization and ease of use makes it suitable for businesses looking to improve customer satisfaction while saving time.
Key Features
-
Automated return labels for Shopify stores
-
Analytics tools to identify and reduce return rates
-
Branded customer portals for seamless integration
-
Simplifies Shopify returns with easy automation and analytics tools.
-
Offers robust customization options for return policies and workflows.
-
Limited compatibility outside the Shopify ecosystem.
-
Does not offer as many carrier integrations as other platforms.
10. ParcelLab: Optimize Every Stage of the Returns Process
ParcelLab is a post-purchase platform designed to enhance customer experience through personalized communications and optimized return workflows. It integrates with multiple eCommerce platforms, making it easy for businesses to manage returns efficiently.
ParcelLab focuses on improving customer satisfaction by providing real-time tracking and actionable insights. It is a strong Returnly competitor for businesses aiming to reduce costs and enhance loyalty.
Key Features
-
Customizable branded tracking pages and return labels
-
Real-time data insights to optimize returns management
-
Integration with major eCommerce platforms
-
Provides in-depth analytics to improve returns processes and customer loyalty.
-
Enables personalized communications to enhance the post-purchase experience.
-
Small businesses may find its pricing less accessible.
-
Onboarding can be lengthy for larger enterprises.
Why Companies Shift from Returnly to ClickPost
As businesses grow, the need for a scalable and efficient returns management platform becomes paramount. ClickPost has emerged as the go-to alternative to Returnly for its advanced features and enterprise-grade capabilities.
-
Comprehensive Logistics Management: ClickPost offers an all-in-one platform for managing returns, orders, and shipping, ensuring better control over business operations.
-
Multi-Carrier Integration: With over 400 global carrier partnerships, ClickPost provides unmatched flexibility for businesses expanding to new markets.
-
Return Management: ClickPost’s automated workflows simplify the returns process, saving time and improving customer loyalty.
-
Advanced Analytics and Reporting: ClickPost provides actionable insights into returns workflows, enabling businesses to identify patterns and optimize operations. This feature improves overall efficiency and drives more revenue.
-
Scalability and Customization: As businesses grow, ClickPost adapts with them. Its scalable solutions and customizable features ensure that the platform aligns with evolving business requirements.
Elevate Your Returns Management with ClickPost – See Why It’s Better Than Returnly!
With its comprehensive suite of tools, ClickPost redefines the post-purchase experience for businesses and customers alike. From scalable integrations to advanced analytics, ClickPost is an excellent Returnly alternative that empowers businesses to save time, improve customer satisfaction, and reduce logistics costs.
Ready to transform your return management process? Discover why ClickPost is trusted by leading eCommerce brands worldwide!
Final Conclusion
The right return management platform can transform the way businesses interact with their customers. By switching to solutions like ClickPost, businesses can streamline returns, enhance customer satisfaction, and achieve long-term success. Each of these Returnly competitors offers unique strengths, but ClickPost’s comprehensive capabilities make it the standout choice for eCommerce merchants aiming to retain customers and drive more revenue.
Choosing the right platform today means building a foundation for tomorrow’s growth. With features designed to meet diverse business requirements, these alternatives can help businesses stay ahead in a competitive market.