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A Quick Comparison Between Narvar and Easyship, and How ClickPost Compare to Both
| Post-Purchase Logic Configuration | Automates alerts, personalization, delay handling alerts, integrates communication across channels and tools | 1 | 2 | 1 |
| Smart Returns and Exchange Handling | Boosts exchanges with policy rules, restrictions, on-hold logic, and discount handling | 1 | 3 | 1 |
| Global Returns and Carrier Reach | Integrates reverse logistics carriers, supports cross-border returns, and pickup scheduling | 2 | 2 | 2 |
| Enterprise-Grade Shipment Visibility | Real-time tracking with standardized milestones, webhook/API sync, and latency insights | 1 | 2 | 1 |
| Omnichannel Communication | Multiple channels- Email, SMS, IVRS, WhatsApp, delay triggers, pre-built templates, 50+ events covered | 2 | 2 | 1 |
| Custom Estimated Delivery Calculation | Supports logic-based EDD, model selection, date tuning, and multi-page visibility | 1 | 3 | 1 |
| Predictive EDD Exception Handling | Predicts delivery breaches, triggers alerts, revises ETAs, and updates customer-facing tracking | 2 | 3 | 1 |
| AI-Powered Personalized Email Generator | Uses LLMs for ultra-personalized post-purchase emails—greetings, style tips, and brand content | 1 | 3 | 1 |
| Personalized Order Tracking Interface | 1 | 2 | 1 | |
| Returns Policy Customizations | Granular return rules, SKU exceptions, custom return & exchange days, nested reasons, image verification | 1 | 3 | 1 |
| Exchange-Optimized Return Flow | Built-in exchange prompts, admin-controlled return-to-exchange transitions, catalog-wide variant exchanges | 2 | 3 | 1 |
| Full Catalog Swap Enablement | Supports site-level exchanges for all SKUs and variants within Shopify, automatic price reconciliation | 3 | 3 | 1 |
| Smart Refund and Credit Handling | Issue refunds by tracking stage/milestones, automatic retries, supports store credit & gift cards | 2 | 3 | 1 |
| Automatic Refund Retry Mechanism | Automatically re-initiates failed refunds and generates detailed failure reason reports | 2 | 3 | 1 |
| Smart Return Routing System | Matches returns to the best-fit warehouse using order details and 50+ carrier rules | 1 | 3 | 1 |
| Data-Driven Returns Optimization | Streamlines returns with carrier rules, refund automation, and actionable return performance insights | 2 | 3 | 1 |
| Customer-Centric Returns Portal | Customizable, mobile-friendly portal offering a personalized and branded return experience | 1 | 3 | 1 |
| Configurable Return Charges | Set flexible item-level return fees, auto-calculated and reflected during refunds | 2 | 3 | 1 |
| Return Abuse Protection Layer | Blocks unqualified returns, limits exchange volume, and enforces item condition checks | 2 | 3 | 1 |
| Real-Time Delivery Analytics | End-to-end analytics for delivery performance, API speed, return volumes, and service breaches | 1 | 2 | 1 |
** Instructions:
- Column 1: Name of the Feature
- Column 2: Description of the feature
- Column 3: Brand 1 details
- Column 4: Brand 2 details
- Column 5: Brand 3 details
Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".
1 -> Advanced
2 -> Intermediate
3 -> Limited
Narvar
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EasyShip
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ClickPost
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Narvar
EasyShip
ClickPost