Direct: 2-6 weeks
Using ClickPost: Immediate go-live
Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of Australia Post (AUPost) using ClickPost.
Australia Post is a leading logistics service provider for eCommerce and retail businesses in Australia, visiting over 12.3 million delivery points across the country. The logistics partner also works with organizations like Beyond Blue, Australian Red Cross and Indigenous Literacy Foundation to contribute to the Australian society's growth.
Easily send out your orders with packs of pre-paid boxes and satchels ready. Get flat rate postage on packages that weigh less than 5 kg.
Handle your sending online to get greater savings on every qualifying parcel you send with a free MyPost Business account.
Easily manage freight online and save on sending with eParcel if you send more than 2,000 parcels a year. Streamline your distribution.
Increase your conversions and boost customer satisfaction by offering them a range of delivery options at checkout.
ClickPost already has API integrations with Australia Post (AU Post) for the complete shipping process.
" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.
Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.
Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.
Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.
Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.
Australia Post is one of the oldest and largest postal and shipping services companies in Australia. It was originally known as the Postmaster General’s Department (PMG) founded in 1901. However, the PMG was abolished in 1975 to form the present entity. It is owned and operated by the Government of Australia and is currently headquartered in the city of Melbourne, Victoria. Australia Post is a popular choice for direct-to-customer orders in the country and has a leading market share of 75%. It is also a popular eCommerce shipping platform. It is also a major employer in the country with a workforce of 75,000 people. Australia Post’s network consists of 4330 post offices, 33,039 lockers, and 15,036 post boxes connected through a massive fleet of almost 14000 vehicles. It also charters up to 17 flights every single day to make domestic and international shipments.
The company reaches almost all parts of Australia through its 12.3 million+ delivery points, making approximately 228 million customer visits every year. For sorting, storing and processing packages it maintains a total of 481 facilities spread throughout the country and delivers roughly 400 million parcels each year. It is a leading shipping company in Australia and generated $7.5 billion in revenues with a profit of $53.6 million in the year 2020, with non-postal revenue contributing 73 percent of the total income. Australia Post offers a diverse suite of services to businesses and individuals.
While its solutions for individuals include receiving and sending items and money along with document services, the company offers much more to businesses. It offers labelling, packaging, as well as cross-border shipping services to companies. It also offers marketing services such as direct mail and business letter services. For eCommerce companies Australia Post offers dedicated solutions such as express delivery solutions, order packaging, provision for collection points as well as reverse logistics. It also offers value-added services to online sellers like acceptance of cash-on-delivery and eCommerce insights.
It also allows businesses to ship their products to customers shopping from other countries, thereby enabling cross-border eCommerce. Other than this Australia Post also sells office supplies, electronics, collectables and gift items through its own website. Australia Post is a renowned shipping services provider in the region. Its large network and massive fleet allow it to reach customers anywhere within the country and abroad. The company has a strong reputation as a reliable logistics service provider and works with some of the biggest brands in the region. Its suite of services also makes it a popular choice for startups and businesses that are looking for scalable solutions for their online selling venture.
Over the years, Australia Post has adopted the latest technologies to make one of the pioneers of an integrated logistics and shipping services provider. It allows businesses to integrate with its platform to leverage its capabilities and deliver products efficiently. ClickPost, which is the leading provider of logistics intelligence solutions, is integrated with AP. The API integrations allow businesses to use ClickPost’s state-of-the-art software to manage their orders and shipping partners through a unified platform. Businesses that need to avail of Australia Post’s services, can go live with it using ClickPost within a single business day.