Delhivery API Integration Platform

Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of  Delhivery using ClickPost.

 

ABOUT DELHIVERY

Delhivery is one of India’s top logistics companies, offering the best courier service for online businesses. They offer pickup, delivery and order fulfilment across the country, servicing 13,000+ pin codes in 175 cities. This courier partner also offers white-labelled tracking and enables you to send tracking updates to customers via SMS and email using ClickPost. 

 

SHIPPING SERVICES BY DELHIVERY 

On-demand deliveries

Same day/next day delivery options

Time-defined and slot-preference
delivery options

Efficient management
of returns (reverse logistics)

 

SPECIAL SERVICES BY DELHIVERY

Manage returns and replacement
through reverse logistics

Order delivery for large
or oversized cargo

Delivery services for
high-value products

Delivery of dangerous goods/ HAZMAT

 

TECHNOLOGY SERVICES BY DELHIVERY

Real-time monitoring and control
of deliveries

Address validation for the consignees

Detection of any incumbent frauds

Various options for flexible payment
on the completion of delivery

INTEGRATING WITH DELHIVERY: DIRECT V/S CLICKPOST 

Integration Time

  • Direct: 2-6 weeks

  • Using ClickPost: Immediate go-live

Ongoing API issues

  • Direct: 15-20 per quarter

  • Using ClickPost: 1-2 per quarter

SLA monitoring

  • Direct: Manual

  • Using ClickPost: Automated

 

CLICKPOST API FOR INTEGRATING WITH DELHIVERY

ClickPost already has API integrations with Delhivery for the complete shipping process.

  • Manifestation and shipping label generation API: Create order on Courier Partner, fetch waybill and shipping label and place pickup request

  • Track Shipment API: Track your shipment using AWB and Courier Partner

  • Cancellation API: Cancel shipment manifested on Courier Partner for faster returns

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Updates the after NDR action directly on courier company’s database

  • Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Update the courier company on NDR

  • Returns: Track your return shipments using AWB and Courier Partner

View API Documentation

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Head of Logistics
Online Apparel Brand

ClickPost integrates with 120+ Carrier Partners

xpressbees fetchr rivigo safexpress indiapost wowexpress aramex ekart dtdc dunzo dotzot Gati dhl bluedart ecomexpress Delhivery Shadowfax Fedex
 

List of E-Commerce Shipping Solutions

View all logistics service providers in India and how ClickPost helps you integrate with them

 

Read More

HOW IT WORKS?

Courier integrations-min

Step 1

Select the courier
Picture2

Step 2

Enter Credentials, Pricing etc.
Unified dashboard

Step 3

Start Generating waybills
 

Why e-commerce companies prefer ClickPost over traditional logistics aggregators?

  • Complete control over Contracts with Logistics Partners
  • No middle-layer - Faster resolution of Shipping queries
  • Complete transparency in courier performance
  • Advanced features to reduce RTO% and automate operations
Courier tracking Dashboard
 

CLICKPOST SOLVES MULTIPLE PROBLEMS BEYOND SHIPPING PARTNER INTEGRATIONS

  • Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.

  • Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.

  • Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.

  • Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.

  • Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.

Explore Clickpost features

 

Overview of Delhivery

Delhi is an Indian-origin logistics startup company headquartered in Delhi. It was established in 2011 as a hyperlocal delivery solution for offline stores in the National Capital Region. It later expanded its operations into supply chain management and eventually transitioned from a hyperlocal delivery company to a full-fledged logistics company. Delhivery aims to connect small businesses and enterprises with customers all across the country via world-class infrastructure and technology. Delhivery has fulfilled more than 1 billion orders as of 2021 and reached more than 420 million households all over India. On average, it delivers 1.8 million packages every day. 

It handles logistics through 20 sorting centers which are automated, more than 71 fulfillment centers, and over 65 hubs. In order to manage its delivery operations, Delhivery maintains over 2200 delivery centers along with 5000+ partner centers and more than 39200 team members that deliver products for businesses round the clock. Delhi serves more than 2,800 cities in India for over 760,000 sellers across the country. Delhivery offers dedicated solutions for eCommerce businesses in the country and helps fulfill their orders through various warehouses, centers and more than 16,000 delivery vehicles. 

Delhivery’s solutions include its express service which provides rapid parcel transportation with end-to-end logistics operation included. Delhivery Express can be used to pick up orders, manage middle mile logistics as well as last mile deliveries. It allows businesses to make on-demand, same-day, and next-day deliveries. Delhivery also provides fulfillment services that help businesses with omnichannel order fulfillment, B2B fulfillment, reverse logistics and more. 

For businesses that require freight services, Delhivery provides partial and full truckload freight services along with procurement solutions and GST management. It has also established strategic partnerships with international logistics companies to facilitate cross-border logistics for companies in India. Delhivery helps Indian businesses send their products to foreign countries using sea or air routes through a network of international fulfillment centers and shipping networks. It also facilitates cross-border returns management. 

Another solution offered by Delhivery is its E2E services which is an end-to-end supply chain management solution for large-scale businesses to help them manage distribution, inventory, vendors, D2R, visibility and more. Delhivery is regarded as a revolutionary in the logistics industry of India. Starting from particularly small-scale operations with a stint at hyperlocal deliveries, the company has come a long way to become one of the biggest logistics companies in India. Through the use of proper infrastructure, networking, partnership, technology and engineering, and top-quality customer service & experience it has garnered more than 15,000 satisfied customers. 

Delhivery relies heavily on technology and leverages its capabilities to ensure that the logistics process is completed without any hindrances. It offers several integrations to allow businesses to leverage its features to ensure that their customer is getting the best delivery experience. ClickPost, one of the leading logistic intelligence solutions providers has courier services API integration with Delhivery and allows the eCommerce companies to go live with Delhivery in just 1 or 2 days.

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