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DotZot API Integration and Tracking with ClickPost

ClickPost Boosts Logistics Efficiency with Enterprise-Graded Shipping Solutions

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Trusted by 450+ global brands

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Benefits of Connecting DotZot with ClickPost

ClickPost amplifies the logistics capabilities of DotZot across order manifestation, tracking, and returns management. 

 

  • Resolve 90% of failed deliveries automatically with real-time, multilingual AI customer support agent, Parth.
  • Lower 75% of customer support load with real-time tracking and multichannel customer alerts. 
  • Achieve 30% cost reduction with 100% logistics automation. 
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Check the integration library

Partner ID Order Creation Cancellation Tracking via Polling Tracking via Webhook Proof of Delivery (POD) Non Delivery Report (NDR) Create Pickup Request AWB Generation Flow Label Generation Country
DotZot
DotZot
✓ ✓ ✓ ✓ ✓ ✓ ✓ Clickpost Generated India
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How to Track DotZot Packages ?

Track DotZot Packages with ClickPost Tracking Page

  • Keep the tracking numbers handy.
  • Visit the ClickPost tracking page. 
  • Fill the tracking information in the required field. 
  • The system fetches the latest update in real time

Track DotZot Packages with the Official Page

  • Access DotZot’s official tracking portal.
  • Input your tracking number in the designated field.
  • Click to proceed and let the system fetch your shipment details
  • Your package status will appear in minutes.

List of DotZot APIs

API Description
Manifestation and Label Generation APIs Generate order manifestation and create shipping labels simultaneously
Track Shipment API Dedicated API connection to get real-time tracking updates
Cancellation API Conveniently cancel any order before it is out for delivery
EDD API Fetch an estimated delivery date for checkout optimization
NDR Action Update Get update on instances of failed deliveries and take action
Return Webhooks Enable customers to successfully initiate a return request
API & Description
Manifestation and Label Generation APIs
Generate order manifestation and create shipping labels simultaneously
Track Shipment API
Dedicated API connection to get real-time tracking updates
Cancellation API
Conveniently cancel any order before it is out for delivery
EDD API
Fetch an estimated delivery date for checkout optimization
NDR Action Update
Get update on instances of failed deliveries and take action
Return Webhooks
Enable customers to successfully initiate a return request
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Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost integrate DotZot’s API to streamline shipment tracking and delivery management?

ClickPost follows a structured API integration process to enable real-time tracking with DotZot. It begins by analyzing the carrier’s API documentation to identify relevant tracking endpoints and authentication requirements. Once the integration points are defined, API calls are implemented to pull live tracking updates. To maintain accuracy ClickPost performs ongoing testing and system monitoring throughout the integration lifecycle.

What shipment data does ClickPost retrieve from DotZot for real-time tracking updates?

ClickPost uses a unified status code protocol to categorize DotZot’s raw tracking updates into 40 standardized shipping milestones. It captures key data points such as order placement, pickup scheduling, in-transit scans, delivery attempts, and final delivery confirmation. Each status is paired with accurate timestamps. ClickPost also continues tracking for up to 5 days post-delivery to prevent any discrepancies.

Can ClickPost provide automated updates for DotZot shipments and delivery milestones?

Absolutely. ClickPost’s automated notification engine sends proactive shipping alerts to customers at every key milestone. It offers 50+ pre-built event templates, supports custom branding, and multichannel support for SMS, email, WhatsApp, and IVRS. With integration across 30+ communication gateways and language localization, ClickPost ensures brands conveniently connect with customers.

Does ClickPost analyze DotZot shipment performance and offer operational insights?

Yes. ClickPost makes a thorough analysis of every carrier’s performance including DotZot. It generates 50+ reports, presenting deep operational insights. Some of these include: RTO trends, in-transit performance, SLA adherence and breach, shipping cost analysis, and out for delivery reports.

What is DotZot?

DotZot is a shipping service provider catering to eCommerce brands in extending their reach across 11,000+ pincodes in India. It was established as a special logistics division of DTDC Courier Courier and Cargo Ltd offering infrastructure and technology support for online businesses. DotZot offers dedicated Cash-on-Delivery (COD) across 7,500 PIN codes, store pickups in 1045 stores, returns in 10+ major cities, and express delivery in over 9,900 PIN codes. It also allows up to three delivery re-attempts without any surcharges. For brands offering next-day delivery, DotZot covers all metropolitan cities with reliable service.It enables eCommerce retailers to deliver prepaid parcels across India within 2–3 days, backed by 19 transport hubs, 2 fulfillment centers, and a network of over 10,000 delivery agents. Alongside convenient shipping options, DotZot offers added features like parcel tracking, CSV import for order management, and integration with Magento.

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