Direct: 2-6 weeks
Using ClickPost: Immediate go-live
Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of DotZot using ClickPost.
DotZot is an eCommerce-focused logistics solution launched by DTDC to enhance the e-retail delivery experience by focusing on design, technology and processes. The logistics service provider takes care of order fulfilment, collection, transport, tracking and delivery of parcels across India. They are India's only provider to create a unique network of 10000 channel partners with home delivery and store pickup and return services for enhanced customer experiences.
ClickPost already has API integrations with DotZot for the complete shipping process.
" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.
Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.
Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.
Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.
Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.