DotZot API Integration Platform

Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of DotZot using ClickPost.

ABOUT DOTZOT

DotZot is an eCommerce-focused logistics solution launched by DTDC to enhance the e-retail delivery experience by focusing on design, technology and processes. The logistics service provider takes care of order fulfilment, collection, transport, tracking and delivery of parcels across India. They are India's only provider to create a unique network of 10000 channel partners with home delivery and store pickup and return services for enhanced customer experiences.

EXPRESS SERVICES

Delivery across 9900+ pin codes spread over 2300 locations

3 delivery attempts without surcharge/ additional charges

Delivery days: Monday to Saturday (except national holidays)

Maximum weight per parcel: 32 kg

Maximum dimensions: l (90 cm) x b (60 cm) x h (60 cm)

ECONOMY SERVICES

Delivery across 9900+ pin codes spread over 2300 locations

3 delivery attempts without surcharge/ added costs

Delivery days: Monday to Saturday (except National holidays)

Minimum weight per parcel: 10 kg

Maximum weight per parcel: 68 Kg

Integration Time

Direct: 2-6 weeks
Using ClickPost: Immediate go-live

Ongoing API issues

Direct: 15-20 per quarter
Using ClickPost: 1-2 per quarter

SLA monitoring

Direct: Manual
Using ClickPost: Automated

CLICKPOST API FOR INTEGRATING WITH DOTZOT

ClickPost already has API integrations with DotZot for the complete shipping process.

Manifestation and shipping label generation API: Create order on Courier Partner, fetch waybill and shipping label and place pickup request
Track Shipment API: Track your shipment using AWB and Courier Partner
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Updates the after NDR action directly on courier company’s database
Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Update the courier company on NDR
Returns: Track your return shipments using AWB and Courier Partner

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "

Head of Logistics

Online Apparel Brand

★★★★★

Step 1

Select the courier

Step 2

Enter Credentials, Pricing etc.

Step 3

Start Generating waybills

CLICKPOST SOLVES MULTIPLE PROBLEMS BEYOND SHIPPING PARTNER INTEGRATIONS

Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.
Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.
Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.
Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.
Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.