FedEx API Integration Platform

Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of FedEx using ClickPost.

 

ABOUT FEDEX

FedEx is a one-stop-solution for starting and growing your eCommerce business. It enables online stores with robust shipping and fulfilment solutions to offer exception delivery. The eCommerce logistics company is known for offering time-definite services to over 220 countries and territories. 

 

DOMESTIC AND INTERNATIONAL SHIPPING 

FedEx covers over 7000 pin codes across India, letting you reach customers even in the remotest nooks of the country. They also serve to more than 220 countries, with seamless cross-border eCommerce shipping solutions.  

 

SPECIAL SHIPPING SERVICES

FedEx understands that eCommerce businesses catering to different industries have different carrier partner needs. They have special shipping services for heavy or large packages, dangerous good and dry ice, lithium batteries, high-value shipments, delivery signature options, lightweight packages and TNT special services. 

 

 

 

INDUSTRY-SPECIFIC SOLUTIONS

FedEx has tailored its shipping and logistics solutions to meet different timescales and business needs, industry-wise - healthcare, aerospace & aviation, automotive, luxury & fashion and other eCommerce businesses. 

INTEGRATING WITH FEDEX: DIRECT V/S CLICKPOST 

Integration Time

  • Direct: 2-6 weeks

  • Using ClickPost: Immediate go-live

Ongoing API issues

  • Direct: 15-20 per quarter

  • Using ClickPost: 1-2 per quarter

SLA monitoring

  • Direct: Manual

  • Using ClickPost: Automated

 

CLICKPOST API FOR INTEGRATING WITH FEDEX

ClickPost already has API integrations with FedEx for the complete shipping process.

  • Manifestation and shipping label generation API: Create order on Courier Partner, fetch waybill and shipping label and place pickup request

  • Track Shipment API: Track your shipment using AWB and Courier Partner

  • Cancellation API: Cancel shipment manifested on Courier Partner for faster returns

  • NDR Action update: Updates the after NDR action directly on courier company’s database

  • Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Update the courier company on NDR

  • Returns: Track your return shipments using AWB and Courier Partner

View API Documentation

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Head of Logistics
Online Apparel Brand

ClickPost integrates with 120+ Carrier Partners

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List of E-Commerce Shipping Solutions

View all logistics service providers in India and how ClickPost helps you integrate with them.

Read More

HOW IT WORKS?

Courier integrations-min

Step 1

Select the courier
Picture2

Step 2

Enter Credentials, Pricing etc.
Unified dashboard

Step 3

Start Generating waybills
 

Why e-commerce companies prefer ClickPost over traditional logistics aggregators?

  • Complete control over Contracts with Logistics Partners
  • No middle-layer - Faster resolution of Shipping queries
  • Complete transparency in courier performance
  • Advanced features to reduce RTO% and automate operations
Courier tracking Dashboard
 

CLICKPOST SOLVES MULTIPLE PROBLEMS BEYOND SHIPPING PARTNER INTEGRATIONS

  • Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.

  • Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.

  • Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.

  • Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.

  • Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.

Explore Clickpost features

 

FedEx Courier Company

FedEx is one of the most popular courier services provider companies in the world. It was established in 1971 by Frederick W. Smith and was known as Federal Express at the time. The company was the result of a term paper written by Smith during his time at Yale. His paper outlined several problems faced by the logistics industry, especially with time-sensitive shipments, and proposed a solution which later became FedEx. FedEx became fully operational in the spring of 1973 with a workforce of 389 people and 14 commercial aircraft. FedEx was soon the poster child of fast deliveries and went on to expand to surface shipping, freight, services, logistics and more. By 1984, FedEx had entered foreign markets in Europe and Asia, with regular flights to European destinations starting in the year that followed.

As FedEx spread its international presence it began acquiring carriers and with Tiger International’s integration, it became the world’s largest cargo-only commercial airline in the world. This was followed by another major event a decade later when it famously adopted the name “FedEx”. FedEx is one of the world’s largest logistics companies with operations spanning more than 220 countries and territories around the world. It made $69 billion dollars in revenue in the year 2020 and claims to connect almost 99% of the world’s Gross Domestic Product (GDP). FedEx handles an average volume of 12.5 million packages every single day through its Express, Ground and Freight arms. It employs more than 600,000 people worldwide under its six subsidiaries and parent operations. It owns 650 aircraft operating out of 650+ airports around the world to provide Express deliveries globally.

FedEx also owns more than 200,000 motor vehicles to deliver packages and help support its 0n-ground infrastructure. It owns and operates 13 air shipping and 39 surface operations hubs as well as 600+ ground shipping facilities. FedEx receives over 100 million monthly visitors and 400 million daily tracking requests on its website. FedEx operates through its six subsidiaries which handle different aspects of the logistics process. It provides air cargo services and overnight, time-definite, delivery services through FedEx Express which operates the largest fleet of wide-body commercial cargo-only aircraft and one of the largest overall aircraft fleets in the world. Its surface operations are handled by FedEx Ground which manages a large number of trucks to provide time-sensitive and affordable surface delivery solutions. 

FedEx allows businesses to track their orders and extend such capabilities to their customers by providing an advanced shipment tracking system that can be used to know the location of a package using a unique tracking ID. Apart from these, it offers freight and several logistics services as well as dedicated eCommerce solutions for companies. For eCommerce companies, FedEx offers several services including order shipping and fulfillment, custom and branded packaging, platform integrations and more. It also offers value-added design and printing solutions to companies allowing them to create customized business cards, manuals, menus, presentations.

In its 50 years of operations, FedEx has been recognized as one of the market leaders in the shipping and logistics industry. Today, it is one of the most popular choices for eCommerce companies around the world to ship products. Its presence in both the B2C and B2B sectors has allowed it to create a unique logistics network that spans across continents, industries, and scales. Since internet penetration has increased significantly over the last 2 decades, FedEx has supported several eCommerce businesses in reaching their customers through a suite of tailored solutions for these online sellers. ClickPost has a courier API integration with FedEx and allows eCommerce companies to go live with FedEx in just 1 day.

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