Narvar Vs Convey?

Here's an unbiased comparison of  Narvar v/s Convey across 10 objective parameters
 

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an unbiased Comparison of NARVAR with CONVEY & ClickPost

 

Parameters

Narvar

Convey

ClickPost

No. of Courier Partners

More than 300 n/a More than 150

COD Services

No No Yes

Order Tracking Page

Intermediate Advanced Advanced

Returns Management

Intermediate Intermediate Advanced

Carrier Selection Engine

Rules coupled with artificial intelligence Rules coupled with artificial intelligence Rules coupled with artificial intelligence

NDR Management

Does not offer Does not offer Advanced

Provides shipping rates

Yes Yes Yes

Hyperlocal Delivery 

No No Yes

Dashboard For Analytics 

Yes Yes Yes

 

 

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NARVAR Vs CONVEY

 

1. About Narvar

Narvar is a shipment management platform that allows eCommerce businesses to manage their logistics operations through a unified platform. It was founded in 2012 in the US and has since expanded its presence to countries in North America, Europe, and Asia. It currently employs approximately 200 people distributed between 3 different continents. 

Narvar offers integrations to eCommerce platforms allowing them to connect with 300 shipping companies from around the world. It is also integrated with more than 50 order management systems and processes an average of 7 billion interactions annually. It enables its clients to reach more than 38 countries and serves almost 125 million customers. They serve audiences that speak more than 55 languages from around the world.

List of services provided by Narvar:

  1. Concierge: This solution allows businesses to connect their in-store and online commerce platforms for a better customer experience.

  2. Ship: It enables predictions for delivery dates, displays estimated dates to customers before buying, and allows users to configure rules of order fulfillment.

  3. Track: It allows businesses to track the shipments and enhance the post-purchase experience for customers. It also allows businesses to develop branded order tracking pages.

  4. Notify: It enables notifications to be sent to customers and also allows customized branded messages to be delivered when notifying for status updates. 

  5. Return & Exchange: It offers the ability to build branded returns pages for customers and provides a reverse logistics management platform. It allows businesses to send refund status notifications to customers. 

Features of Narvar

- Narvar helps businesses estimate the date of delivery of an order.

- It allows businesses to know the cost of shipment before accepting any order and helps them choose the ideal shipping partner with the help of AI.

- It helps improve the post-purchase experience for customers and allows businesses to build custom branded tracking pages. 

- It allows businesses to send notifications to customers for status updates to their orders. It sends notifications through multiple channels to improve communication.

- It provides comprehensive reports to gauge the performance of the shipping experience for businesses.

- It provides a system to manage reverse logistics which is coupled with a network of more than 200,000 drop-off points for returning orders. 

Pros:

Narvar’s platform is fairly easy-to-use and an ideal solution for first-timers without any complicated processes.

Cons:

The cost of add-ons provided by the platform is high leading to a dramatic increase in the price of the service should businesses need any additional features. 

 

2. About Convey

Convery is a delivery management solution. The platform works with businesses to improve the last-mile delivery experience. The platform was launched in 2013 and is currently headquartered in Austin, Texas. 

The platform employs a total of 94 across multiple countries. The platform processes an average of 2.3 million delivery tracking requests every day. It has processed approximately 8 billion shipments events through its platform. 

Convey offers the following services:

  1. Discover: It allows businesses to analyze discrepancies in data and helps reduce the cost of shipping through the use of prescriptive analytics and insights.

  2. Convert: The services allows businesses to display the estimated date of delivery to customers as they place their orders in order to improve retention and conversion rates.

  3. Engage: This solution allows businesses to improve their post-purchase customer experience through the use of branded tracking pages, custom notifications and multiple channel communication.

  4. Recover: It allows businesses to resolve issues with the shipment faster through real-time visibility and helps businesses manage delivery exceptions. 

  5. Extend: It allows data to be shared with the entire organization for efficient collaboration. 

Features of Convey

- Convey helps enhance the efficiency of last-mile deliveries through efficient data analysis. 

- It allows businesses to improve the visibility of the shipment by providing real-time tracking capabilities. 

- The platform helps create a unique customer experience for improving retention rates. 

- It enables the use of branded pages and communication to engage with customers.

- It helps businesses manage delivery exceptions and uses data to identify the cause of an issue and help resolve it. 

Pros:

The platform uses data analytics to improve the delivery experience while delivering cost-effective solutions. 

Cons:

The platform lack add-on features and is limited in scope. 

 

 

FAQs on NARVAR vs CONVEY?

1. What is Narvar?


Answer: Narvar is a platform that helps eCommerce companies manage their shipping activities. It allows businesses to manage orders, select carriers, create branded tracking pages, manage reverse logistics and more.

 

2. What is Convey?

Answer: Convey is a delivery management solution for eCommerce companies that helps businesses improve last-mile deliveries. It enables uses a data-driven approach to reduce the cost of shipping, retain customers, create post-purchase experiences and improve visibility.

 

3. Which is the best option between ClickPost, Narvar and Convey?

Answer: ClickPost is the fastest growing eCommerce logistics intelligence platform in Asia and is one of the best shipping management tools in the market. Out of the three platforms, ClickPost is the best choice. It is integrated with over 150 shipping companies and major online storefronts. ClickPost can help businesses manage their orders, select ideal shipping partners, and reduce RTOs. Through ClickPost’s platform, companies can go live with carriers in a single day. 

 

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