Looking for AfterShip Competitors and Alternatives?

We’ve gathered all the information you could possibly need about the top competitors and alternatives to AfterShip. From their features to their benefits and other insightful information about the best ecommerce shipping solutions available.

 

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10 BEST AFTERSHIP COMPETITORS AND ALTERNATIVES

 

an OBJECTIVE Comparison of Aftership with its Alternatives

 

Parameters
Aftership
ClickPost
Shippo
ShipStation
WeSupplyLabs
ParcelPerform
Branded Tracking Page
Advanced
Advanced
Intermediate
Basic
Basic
Intermediate
Cross selling during tracking
Advanced
Advanced
Intermediate
Intermediate
Intermediate
Basic
Tracking updates to customers
Email, SMS, Facebook
SMS, WhatsApp, Email
Email
Email, SMS
Email, SMS
Email, SMS, Webhooks
Returns Management
No
Advanced
No
Intermediate
Intermediate
No
Shipping Delay Management
No
Advanced
No
No
No
No
Integrated tracking dashboard
Yes
Yes
No
Yes
No
No
Failed deliveries Management
No
Yes
No
No
No
No
Provides shipping rates
No
No
No
Yes
Yes
No
Analytics
Yes
Yes
Yes
No
Yes
Yes
Delivery Date Prediction
Yes
Yes
No
No
Yes
No
Multi-carrier integration
Yes
Yes
Yes
Yes
Yes
Yes

 

Top 10 AfterShip Competitors and Alternatives [2022 Updated List]

 

1. ClickPost

Overview: 

ClickPost is one of the world’s foremost shipping software and inventory management companies for ecommerce businesses across the globe. It promotes end-to-end logistics services, improves post-purchase customer experience, and helps generate added revenue through branding. ClickPost can automatically allocate the best carriers for your shipment by evaluating key metrics like destination address, carrier performance, type of shipment, and more. It can also handle returns through its excellent self-serve returns management portal where customers can place return quests. The portal also asks for customer feedback. Want to know how clickPost fares against AfterShip?

Features: 

  • Integrations include 150+ global carriers, storefronts like Shopify, and marketplaces like Amazon. 

  • ClickPost offers management of all orders from a single location in the form of a unified dashboard.  

  • Use a single API to create orders, generate waybills, print shipping labels, and prepare orders for shipping 

  • ClickPost uses Push and Pull API integrations to send real-time tracking updates to customers through a branded tracking page and multiple communication channels. Customers only need to enter their tracking number to track their orders.

  • Auto-resolve shipping exceptions with an intelligent workflow and NDR management.

Pros: ClickPost offers the fastest carrier integrations and an easy-to-navigate platform for order management. 

Cons: ClickPost is most suited for large and medium enterprises with higher order volumes  

 

2. Shippo 

Overview: 

Shippo was started in San Francisco, California, and provides shipping software solutions that automates certain operations using multicarrier integration through automation. It helps ecommerce businesses, storefronts, and marketplaces to integrate with selling channels. It can help firms will packaging, delivery, reverse logistics, etc. It also allows the printing of shipping labels in batches and  can increase brand engagement with branded tracking pages. Shippo renders its services in the United States, Canada, UK, France, Germany, and Australia. 

It is one of the best alternatives to the AfterShip software. So, if it comes down to AfterShip Vs. Shippo, which one should you choose? AfterShip is most known for its excellent tracking features while Shippo is known for overall shipping optimisation. However, Aftership provides 900+ carrier integrations leaving Shippo far behind in that segment. Carefully assessing what your business goals are is the only way of finding out which platform is best for you.

Features:

  • Integrations include 85+ carriers and storefronts.

  • Shippo's unified platform enables carrier rate comparisons to be carried out prior to selection.   

  • Create shipping labels enabled with customs clearances automatically for new and existing orders.  

  • Shippo displays ETA and pricing on product pages for users.

  • Email updates with tracking notifications are shared with customers in addition to being displayed on a branded tracking page. 

Pros: Shippo gives excellent solutions for cheap shipping rates. 

Cons: Shippo may have hidden charges and offers limited support.   

 

3. ShipStation

Overview:

ShipStation operates largely in the US and works as a multicarrier integration platform that enables effective inventory management as well. It makes the process of shipping items to customers easier and helps businesses keep a tab on their packages and inventory. Plus, its integrations with top shopping carts and marketplaces make it a powerful tool for online sellers. ShipStation can also hasten the order fulfillment process by automating several parts of the shipping process like product reports, data analytics, order management, and more. Looking for other options? You can check out the 10 best ShipStation alternatives for your online store. Want a thorough comparison between AfterShip and ShiptStation? Check out the Aftership Vs. ShipStation post now.

Features:

  • Integrations include 70+ carriers and selling platforms 

  • ShipStation enables multi-channel inventory synchronization for simple stock appraisal. 

  • Allows shipping labels to be printed in bulk and at discounted shipping rates.  

  • Branded tracking page provided to display order statuses and tracking updates to customers. It increases opportunities for cross selling and upselling.

  • Users can print labels and get access to a branded returns portal on ShipStation.   

Pros: Inventory management and stock appraisals are made easy with ShipStation  

Cons: ShipStation does not provide the support required for managing multiple glitches  

 

4. ParcelPerform 

Overview: 

ParcelPerform is based out of the US and offers inventory management software that provides data management and order tracking solutions to ecommerce businesses. It offers ecommerce businesses reliable and efficient logistics services. By working with ParcelPerform, online stores can reduce shipping costs, improve customer satisfaction, and increase overall productivity. With over 10 years of experience in the logistics industry, ParcelPerform or its alternatives can be a great partner for any ecommerce business looking to streamline its shipping process.

Features:

  • Integrations include 600+ global carriers and supporting platforms

  • Update customers on tracking notifications via Email, SMS, and a branded tracking page.

  • With ParcelPerform, brands can respond to customer queries faster with the help of a customer service toolkit.    

  • Track and receive analytics reports to improve shipping performance with ParcelPerform.

Pros: Reduce WISMO calls through increased responsiveness with ParcelPerform.  

Cons: Repeated glitches make ParcelPerform’s system tough to use.     

 

5. Narvar 

Overview: 

Narvar is an award winning shipping software that operates in the US and helps online businesses improve the post-purchase customer experience. Narvar helps in the management of all your logistics needs. They streamline the process of automation and tracking orders by making it simpler and more efficient. As a business owner, you can rely on Narvar to keep your customers happy by making sure their orders arrive on time and as expected.

It initiates the order fulfilment process with the generation of the waybill, after which the order is picked, packed and sen over for delivery. Plus, it offers valuable insights into order trends so you can make better purchase decisions. If you're looking for an experienced and reliable partner for your ecommerce logistics needs, Narvar or its competitors can make an excellent alternative to AfterShip.

 Features:

  • Integration includes 350+ carriers, sales channels, and various ecommerce support partners

  • Automated order tracking updates sent to customers via email, SMS, and other channels including a branded tracking page.

  • Narvar’s returns portal enables requests and exchange rules to be customized.  

  • Narvar provides a service that enables orders to be picked up by customers from Concierge stations. 

Pros: Narvar gives you more freedom to customize various features like the returns portal.  

Cons: Order tracking notifications with Narvar are not received in real-time.    

 

6. WeSupplyLabs 

Overview: 

Philadelphia-based business WeSupplyLabs helps an online business manage its shipping operations with the help of automation and intelligence. Ecommerce businesses are always looking for new and innovative ways to improve their logistics operations. WeSupplyLabs provides its clients with the latest supply chain research, best practices, and technology solutions. Its team of experts can help you optimize your fulfillment process and reduce cost-to-serve. It mainly focuses on optimizing the post-shipping experience by providing live order tracking data and reliable EDDs for enhanced post-purchase customer experience. If WeSupplyLabs does not your bill, then the WesupplyLabs alternatives sure will!

Features:

  • Get instant access to 100+ carriers, storefronts, and support platforms. 

  • WeSupplyLabs sends tracking updates to customers automatically and the estimated delivery date is displayed prior to purchase.  

  • Provides a branded tracking page and a branded returns portal on the ecommerce platform

  • WeSupplyLabs offers options for customers to do store pickups or curbside pickups. 

Pros: WeSupplyLabs helps improve customer experience through branding

Cons: Carrier integrations with WeSupplyLabs can be very slow. 

 

7. EasyShip

Overview: 

EasyShip provides a shipping platform that enables the best shipping rates to be selected and focuses on customer outreach and order management. It is a simple and easy-to-use platform where you can manage your shipping with ease, reducing the time and effort it takes to get your products out to your customers.

Plus, EasyShip has a team of logistics experts who are always on hand to help you every step of the way. It is most well known for providing the cheapest international shipping rates when delivering via USPS, UPS, or FedEx. The Aftership Vs. EasyShip debate is an ongoing one. We say, both of these shipping platforms can work extraordinarily well for you depending on what your specific requirements are.

Features:

  • Integrations include 250+ global carriers, storefronts, marketplaces, and other platforms

  • EasyShip conducts a comparison of various shipping rates to enable cost-effective carrier selection. 

  • Dynamic checkout rates offer to push customer checkout conversions. 

  • EasyShip offers a unified platform to create, manage and track orders as well as print shipping labels. 

Pros: EasyShip is easy to integrate with and navigate the use of.

Cons: EasyShip has numerous technical limitations for larger order volumes.   

 

8. Convey 

Overview: 

Convey is a US-based shipping management software that improves the customer experience using integrations and predictive analysis. Convey can help reduce operational costs by providing in-depth analytics on shipping performance, customer feedback, and any areas of business you need information on. Convey and its competitors are a great alternative to AfterShip because they can predict delivery issues and alert customers accordingly. It can also increase branded interactions with its white-labeled tracking page.

Features: 

  • Integrations include a wide range of shipping carriers and ecommerce partners  

  • Prediction of estimated delivery dates to be displayed to customers on your ecommerce platform 

  • Automation of shipment tracking update notifications to customers

  • Predictive analytics provided regularly to improve shipping operations  

Pros: Increase response times to customer inquiries with Convey

Cons: Limited services related to shipping exceptions management and brand promotion offered.

 

9. Stamps

Overview:

Stamps is a  UK-based postage service company that helps small businesses, online retailers and large firms print postages for their orders from the comfort of their homes or offices. By tying up with USPS, Stamps also offers comprehensive warehouse management services to online stores and warehouse suppliers. Storeowners can completely systematize the shipping process by customizing APIs, ERP management tools, and WMS accessories. It is one of the top competitors of AfterShip and is a leading provider of logistics services and tools.

Features:

  • With Stamps, entrepreneurs can directly import all their order data from various marketplaces onto a single platform.

  • It can select the best carrier for you based on shipping rates and performance. Stamps is known for providing excellent discounts (up to 86% for both domestic and international packages) on USPS and UPS shipping.

  • The Online Reporting Dashboard enables customers to track their orders in real-time.

  • The simple workflow allows for easier shipping. This AfterShip alternative can also handle bulk orders.

Pros: Stamps has a Free to use plan that lasts for a month.

Cons: Customer service can seem patchy at times.

 

10. ShipRocket

Overview:

ShipRocket is an ecommerce shipping and logistics software solution that helps businesses of all sizes ship their products quickly and efficiently. With ShipRocket, you can easily get your products to your customers anywhere in the world. Plus, its competitive pricing allows you to save money while growing your business. It services over 29000 pin codes and delivers to 220+ countries globally. It provides security coverage on all domestic as well as cross-border shipments. It can help manage ecommerce fulfillment at competitive prices. If you want to simplify and optimise shipping operations, ShipRocket or its competitors can help.

Features:

  • Anticipate order delays, reduce processing times of failed orders and manage customer grievances with ShipRocket’s NDR Management (Non-Delivery Report) feature.

  • Boost business operations with COD (Cash on Delivery) remittance cycle of only 2 working days!

  • ShipRocket gives you access to connect with the biggest selling channels like Amazon and eBay to streamline your operations. Integrate with multiple shopping carts like WooCommerce, Magento and deliver across the globe.

  • It provides pricing plans for both small/medium businesses and enterprises. It also features a shipping rate calculator on its website.

Pros: ShipRocket does not require any minimum number of orders and offers Cash on Delivery.

Cons: ShipRocket is not equipped to handle a large number of orders. Such users often complain of order delays.

 

How to Choose the Best AfterShip Competitors and Alternatives for Your Ecommerce Business

As an ecommerce business, you're likely familiar with AfterShip. It's a great tool for tracking orders and providing delivery notification updates to customers. But what if you need to switch to a different shipping software? In the section below, we'll discuss the features that set our list of Aftership competitors apart and how they can be of service to your business. By the end of this post, you'll have a clear idea of which shipping software is right for your business.​

1) Areas Served or Serviceability

The first step to finding the best alternative to Aftership is by figuring out whether the software platform works in the required locations and can manage your order volume. Some companies or shipping software are better able to handle bulk orders while others have weight restrictions on delivery. Similarly, some AfterShip alternatives may not deliver to or accept returns from areas your targeted audience is located in. Therefore, it's important to figure out whether the software business you choose has the tools to ultimately help you scale up.

 

2) Shipment Tracking 

As an ecommerce business, it is critical that you know where your parcels and packages are in real-time. This allows you to stay up to date on where they are, when they will be delivered, and how long the delivery process will take. 

In addition, real-time tracking allows you to make better shipping decisions based on what is happening with your parcels. For example, if there is a delay in transit, you can decide to send a replacement order instead of waiting for the original package. 

 

3) Price of the Shipping Software

As an ecommerce company, you know how important it is to get your products to your customers as quickly and affordably as possible. That's why it's important to partner with an AfterShip competitor that can offer you the best price possible. To find out the best deals, always weigh the services offered by a logistics platform against their pricing. You must also critically analyze how many of those services are actually valuable for your online store before making a decision. Pricing is key because the goal of any online business is to stay profitable. For starters, software that provides a free trial or affordable pricing plans, are good options.

 

4) Use of Logistics Technology and Inventory Management

In order for ecommerce businesses to remain successful and thrive in the current global market, it is essential that they make use of advanced logistics technology. By doing so, they will be able to manage their inventory more efficiently, manage packages and shipments more accurately, and optimize their delivery processes. Using advanced logistics technology can help ecommerce businesses save time and money while improving customer satisfaction levels. Look for features like route mapping or route optimization, GPS-tracking, AI and ML-driven software, and automation.

 

5) Availability of Customer Care

If you're an ecommerce business, it's important to remember that your customers are the lifeblood of your company. Without them, you'd have no one to sell to! In order for customers to keep coming back, providing excellent customer support is essential

This means responding quickly and effectively to inquiries, addressing any problems or complaints immediately, and going above and beyond to ensure customer satisfaction. Therefore, when looking for AfterShip alternatives, prioritize one that offers excellent customer service. It can help you significantly reduce WISMO calls.

 

6) Delivery Methods

When it comes to ecommerce, shipping and delivery options are critical for success. Consumers today expect fast and convenient delivery, whether they're ordering a new shirt or groceries. But what are the best delivery options for ecommerce businesses? 

That answer lies in the kind of business you are and the type of delivery service your customers expect. Food and grocery delivery businesses demand scheduled delivery, hyperlocal delivery, and 1-hour delivery services from their logistics providers. Others may not be in urgent need of such expedited services. However, it goes without saying that faster delivery is always better. Hence, enquiring about delivery methods and options is extremely important when choosing a delivery management service like AfterShip. Do keep in mind that some of these specialized services can cost extra.

You may also want to simplify products returns for your customers and yourself by using a returns management platform like ClickPost, Aftership or WeSupplyLabs.

 

7) Modes of Payment

In the world of ecommerce, it's important to offer customers a variety of payment options. This allows them to choose the one that is most convenient for them. Different modes of payment also have different pricing and benefits for businesses. It's important to weigh the pros and cons of each before deciding which ones to offer your customers. We suggest going for an alternative of AfterShip that accommodates various payment gateways. 

 

8) Customer Reviews

Customer reviews are a valuable source of information for ecommerce businesses and logistics experts. By reading and analyzing customer reviews, you can gain insights into what customers like and don't like about your product or service. This information can help you choose a shipping management software to improve your business and keep your customers happy. If you come across mostly negative reviews around pricing, services, delivery accuracy, etc., then it's better to look for another AfterShip alternative for your business.

 

Final Conclusion

While there is a multitude of companies that provide logistics services, there are only a few that provide high-end software-based shipping solutions. The AfterShip alternatives that are most favored by eCommerce enterprises are ClickPost, Narvar, Shippo, WeSupplyLabs, and ParcelPerform. 

Each of these companies makes use of various tech-enabled resources to provide a different range of services. These may enable you to choose more cost-effective shipping options, actively promote your brand during the post-purchase customer experience, or even optimize your end-to-end shipping operations.

We hope our detailed discussion about the top 10 AfterShip alternatives and competitors and how to choose the best one among them will help you find the perfect solution for yourself!

Want to know how ClickPost fares against AfterShip? The AfterShip Vs. ClickPost read can be a great starting point!

 

Interested in knowing more about ClickPost?

Request Demo.

 

When Do Companies Need To Shift From AfterShip to ClickPost

Smart Allocation of Carriers

ClickPost allocates carriers for every order based on various order and carrier performance metrics like delays and exceptions.

Track Orders in Real-Time

ClickPost’s Dual API integrations work around the clock to ensure all tracking updates are provided fast and in real-time.

Exceptions Management

ClickPost offers an NDR management protocol that enables failed deliveries and other shipping exceptions to be auto-resolved.

Constant Tech Support

With ClickPost, you are never alone in problem-solving as we have 24/7 support teams to keep your platform running smoothly.

Best Returns Management

The customisable returns request portal offered by ClickPost measures the widest variety of metrics from exceptions and exchanges to pickups.

Most Competitive Prices

With ClickPost, you can select the features you require most and only pay for services you wish to after customising them to your preference.

FAQs on AfterShip and its Competitors & Alternatives

 

1. Which Are The Best Aftership Competitors?

Answer: There are a variety of AfterShip alternatives that eCommerce businesses prefer. 1) ClickPost, 2) Narvar, 3) WeSupplyLabs, 4) ParcelPerform, etc. are among them. Each of these businesses uses a variety of tech-enabled resources to offer a unique set of services. While ClickPost and Narvar assist customers with their post-purchase experiences, WeSupplyLabs and ParcelPerform optimize your shipping operations.

 

2. What Is AfterShip?

Answer: AfterShip is a SaaS company headquartered in Hong Kong that provides web-based software to enable fast and easy order tracking and order management. Aftership is known for helping eCommerce companies track their packages efficiently, manage their inventory and orders from a single platform, and keep customers updated on the status of their orders.

 

3. How Do You Track Order With AfterShip?

Answer: Once integrated with AfterShip, the software offers a well-known package tracking system. Through this system, each order is assigned an identification code. This identification code must be entered on the AfterShip Tracking Page to view the tracking status of the order in question.  

 

4. Why Do People Shift From AfterShip To Other Alternatives?

Answer: Most ecommerce businesses shift from Aftership to other alternatives because they find themselves looking to fine-tune their services and the post-purchase customer experience. While Aftership provides an excellent package tracking service, more specialized services are required to deal with delivery and shipping exceptions, tech updates, and brand promotion. 

Software
Founded in
Headquarter Founder Employees Location Served Revenue
ClickPost
2015
India
Naman Vijay, Prashant Gupta
100+
U.S.A, UK, IN, CN, AU, JP, etc.
$2.4M
Shippo
2013
San Francisco (U.S.A. (United States)
Laura Behrens Wu Simon Kreuz Max Diez
260+
U.S.A.
$64.4M
ShipStation
2011
Austin, Texas
Jason Hodges, Byron Weir
270+
U.S., CN, AU, and  UK
$39.9M
ParcelPerform
2013
Singapore
Arne Jeroschewski
110
SG, VN, GE 
$8.7M
Narvar
2012
San Mateo, CA
Amit Sharma
312
NA, EU, IN 
$38.6M 
WeSupplyLabs
2008
Pennsylvania, US
Dragos Rus, Virgil Ghic
50
US UK, IN, JP
N/A
Easyship
2014
New York, US
Tommaso Tamburnotti, Augustin Ceyrac
130+
AU,CA,FR,GE,HK,NL,SG,U.S.A
$18.1M
Convey
2013
Austin,TX
Carson Krieg, Jenny Bebout, Dan Bebout, Rob Taylor
100
US, UK, IN, JP
$14.5M