Top 10 Best Narvar Competitors and Alternatives [2023 Updated List]
If you're an ecommerce business looking to move away from Narvar in search of better shipping and returns experience, we have got your back. There is a huge variety of SaaS logistics platforms out there offering similar delivery and post-purchase customer experience management services.
But before making your decision, it's important to understand what these alternatives truly offer. In this post, we'll compare Narvar to its key competitors and outline the pros and cons of each. By understanding the options available, you can make the best decision for your business.
1) ClickPost
Overview:
ClickPost is among the largest shipping software world over for ecommerce businesses. ClickPost provides a wide array of vital shipping services that improve the post-purchase experience of customers. It reduces failed deliveries with its NDR management tool that quickly anticipates delays or exceptions and notifies the customer and the store owner about the same.
Its features also include a self-serve returns portal which shoppers can use to automatically place return requests along with citing the reason for return. ClickPost’s ML and AI-driven engine provides regular performance analytics reports for an ecommerce platform. A quick comparison between Narvar and ClickPost can be found at the Narvar Vs. ClickPost article.
Features:
-
Enables quick and fast integration with 150+ carriers, online storefronts, and virtual marketplaces.
-
ClickPost provides a single shipping & courier API integration for order creation, AWB and shipping label generation, and pickup assignment.
-
Enables real-time tracking updates to be shared via SMS, Email and WhatsApp and to a branded tracking page on ecommerce websites.
-
Provides an automated workflow for shipping exceptions management that actively reduces RTO%.
-
ClickPost offers a unified dashboard for managing all orders across multiple carriers and receiving regular analytics reports.
-
ClickPost automatically allocates the best carriers for packages based on many parameters like shipment destination, size of the package, and many other factors.
Pros: ClickPost’s system is extremely user-friendly and handles large order volumes. It is also known for providing the fastest carrier integrations.
Cons: The services provided by ClickPost are most suited for large ecommerce enterprises and only certain SMBs
2) Shippo
Overview:
Shippo is an ecommerce shipping software that focuses on streamlining shipping operations through automation. It operates primarily in the US and standardizes basic shipping processes. Shippo is a shipping platform that makes it easy for ecommerce businesses to ship their products all over the world.
With Shippo, you can get real-time rates from carriers like FedEx and UPS, print shipping labels, and track your packages. Plus, Shippo is free to use! So if you're looking for a reliable and affordable shipping solution, check out Shippo and its competitors!
Features:
-
Offers integration with 85+ carriers, selling channels like Shopify and other ecommerce partners.
-
Enables you to compare carrier rates and avail discounts for shipping, as well as providing address validation.
-
Provides a system for automated label creation for new and existing orders, including labels for customs clearance.
-
Offers comprehensive tracking information via updates and a branded tracking page, and displays ETA of orders to Customers.
Pros: Shippo offers excellent discounts and is known for providing fast onboarding and integration.
Cons: Support services are somewhat lagging for Shippo and hidden charges have been known to pop up.
3) ShipStation
Overview:
ShipStation is an order management platform that aids in end-to-end supply chain management and synchronization. ShipStation also helps with multi-carrier shipping integration and hence also helps in business promotion. It is a web-based logistics software that helps businesses manage their shipping process.
With Shipstation, you can create labels, track packages, and more. So if you're looking for a way to streamline your shipping process, then ShipStation and its alternatives are the perfect solution for you. It has 6 different pricing plans. The cheapest starter is a total money-saver starting at 9 USD/monthly.
Features:
-
Sync order and inventory through integrations with 70+ carriers, selling partners, and ecommerce markets.
-
Generate shipping labels quickly at discounted rates as well as generate multiple shipping labels.
-
Enables shipping labels, returns management services, tracking updates, and pages to be brand-customized.
-
Manage inventory from storage locations by receiving stock alerts and updates.
Pros: ShipStation is popular for providing high-end order management and integration services.
Cons: After onboarding with ShipStation, enterprises have experienced multiple bugs in the system and received minimal support.
4) WeSupplyLabs
Overview:
WeSupplyLabs is an ecommerce shipping management platform that focuses on customer communications and backend support. It is largely operational in the United States of America. WeSupplyLabs offers tailored shipping and logistics solutions that are designed to meet the specific requirements of ecommerce businesses. Whether you need help with order fulfillment, warehousing, or shipping, they can provide the tools and support you need to get your products where they need to go. If neither Narvar nor WeSupplyLabs offer you what you are looking for, then the WeSupplyLabs alternatives sure will.
Features:
-
Enables integration with 100+ carriers and other platforms for ecommerce.
-
Displays estimated delivery dates and sends proactive tracking notifications to customers for purchases.
-
Offers a branded tracking page for cross-sale recommendations and a returns portal.
-
Allows customers to opt for store and curbside pickups.
Pros: WeSupplyLabs is well-liked for offering services to improve customer experience
Cons: WeSupplyLabs has been known to have limitations of multi-carrier integrations.
5) ParcelPerform
Overview:
ParcelPerform is a logistics data toolkit and platform for ecommerce businesses that operate in the USA. It provides custom options for the selection of modules. This innovative company is shaking up the industry with its cutting-edge parcel shipping services, which are designed to help ecommerce businesses of all sizes streamline their shipping operations. ParcelPerform and its competitors are said to be able to save ecommerce businesses up to 30% on their shipping costs.
Features:
-
Enables easy integration with 600+ global logistics carriers
-
Ensures tracking notifications are shared with customers and displayed on a branded tracking page.
-
Offers a customer service toolkit to enable quicker response to customer queries and WISMO calls.
-
Provides logistics intelligence that enables analytics reports to be provided on request.
Pros: ParcelPerform has helped many enterprises to improve their response time.
Cons: Numerous bugs and limited functionality become problems when multiple tasks are being carried out.
6) Convey
Overview:
Convey is a delivery experience management solution available to ecommerce businesses in the United States. It focuses on data management and better visibility. Convey helps untangle supply chain knots by automating many parts of the delivery process. If Convey is not your favourite pick, we suggest browsing through some of the best Convey alternatives to find your perfect fit.
It displays near about accurate EDDs (estimated delivery date) at the checkout and product pages of the online store. This builds better expectations among customers and aids storeowners in fulfilling them more confidently. Because of stiff competition between Convey and Narvar, we have dug deeper to provide in-depth analysis of which shipping software fares better in the Narvar Vs Convey battle.
Features:
-
Offers connectivity with various ecommerce shipping partners for analytics and order management
-
Enables delivery date to be estimated and displayed to customers
-
Provides automated tracking updates and real-time visibility
-
Offers data-driven analytics to improve functionality and reduce operational costs.
Pros: Convey helps ecommerce enterprises to improve customer experience and responsiveness
Cons: Convey offers minimal effectiveness in managing shipping exceptions and branding.
7) EasyShip
Overview:
EasyShip is a cloud-based Shipping software designed for the American ecommerce market. It focuses on faster shipping and improved tracking for customers. EasyShip can also be used for live order tracking, making it one of the best ecommerce shipment tracking softwares in the market.
Its user-friendly interface and wide range of features can accommodate any business size or need. EasyShip runs a global chain of fulfillment centers that enables it to deliver orders faster. It can handle duties, taxes, and customs on behalf of online sellers. It also provides heavy shipping discounts with USPS, UPS and FedEx. EasyShip ships to over 200 countries but if you don't find your preferred country in the list, you may want to checkout the EasyShip competitors and alternatives for the job.
Features:
-
Enables integration with 250+ global carriers and ecommerce support platforms.
-
Allows ecommerce enterprises to select discounted shipping rates and compare rates for the cheapest.
-
Offers dynamic checkout rates to increase checkout conversion
-
Enables labels to be generated, pickups scheduled and orders tracked from a single platform.
Pros: EasyShip is known for having a simple dashboard that is easy to navigate
Cons: Enterprises experience multiple glitches with use and receive minimal support.
8) Aftership
Overview:
Are you looking for a logistics software that can keep up with your growing business? AfterShip might be the perfect solution for you. Don't believe us? We did a blow by blow Narvar Vs AfterShip post to answer all your questions! AfterShip is a global ecommerce tracking platform based out of Hong Kong. It is most well known for its global courier and package tracking services.
With its user-friendly interface and wide range of features, AfterShip is designed to make shipping and tracking your orders simpler than ever. Plus, being able to access all of your order data in one place can help you make more informed business decisions. The only downside is that AfterShip's paid plans are a little costly, starting at 9 USD/month (1200 shipments yearly). If you are just starting out your e-commerce journey, you may find these AfterShip alternatives more suitable to your business goals.
Features:
-
Offers quick integration with 400+ global carriers and ecommerce partners like selling channels and virtual marketplaces.
-
Enables greater shipment visibility to improve the speed of tracking notifications.
-
Provides regular tracking notifications to be shared via a branded tracking page
-
Offers regular analytics reports to be provided to improve post-purchase customer experience.
Pros: Aftership helps ecommerce businesses to proactively communicate with customers on their order statuses
Cons: Minimal tech support is made available in case of frequent glitches or technical issues.
9) MetaPack
Overview:
Metapack is a delivery platform that helps ecommerce businesses send their products to customers quickly and efficiently. Using the latest logistics technology, Metapack optimizes each step of the delivery process to make sure orders are delivered on time and without problems.
Its built-in shipping calculator ensures that you always get the best rates possible. You can manage your entire fulfillment process from a single dashboard, making it easy to get your products to your customers quickly and efficiently.
Features:
-
With MetaPack, you get access to 400+ carriers and numerous selling channels, online storefronts, shopping carts and ecommerce platforms.
-
Scale at demand with MetaPack’s fast order processing units equipped to handle thousands of orders in a day.
-
Offer a fully branded tracking exoperience to customers with a branded tracking page for forward and return orders.
-
Optimise last mile delivery operations with the Ship from Store option that turns physical stores into distribution centers.
Pros: MetaPack is a sophisticated software solution with a wide range of carrier integrations.
Cons: Customer support can be improved. Some MetaPack alternatives are known for their robust customer support system.
10) EasyPost
Overview:
Logistics can be a daunting task for any business. But thanks to companies like EasyPost and its competitors, it's easier than ever to streamline the process and get your products where they need to go. With EasyPost, you can track your packages every step of the way, so you always know what's happening.
And with their extensive catalog of shipping providers, you're sure to find the right option for your needs. So if you're looking for an easy way to manage your logistics, be sure to check out EasyPost. You won't regret it!
Features:
-
EasyPost offers a simple API integration that connects you to 65+ carriers to ship both domestically and internationally.
-
It helps protect shipments against loss, theft or damage by providing valuable insurance.
-
EasyPost’s Address Verification engine authenticates all delivery addresses before confirming the order in order to increase deliverability.
-
The SmartRate API enables businesses to choose the best shipping rates offered by the selection of carriers.
How to Choose the Best Narvar Competitors and Alternatives for Your Ecommerce Platform and Business
Narvar is a comprehensive ecommerce order management and shipping solution. However, it may not be the best fit for all businesses. Below we have compiled a list of the top criteria for choosing the best Narvar competitors for your online store. You may also want to gain a better understanding of Narvar and how it works before delving into any of the other softwares.
1) Areas of Service
Service areas are critical for any business. They define what you do, how you do it, and who you do it for. Knowing your service areas is the key to success in any field - from ecommerce to logistics. To start with, you must consider serviceability. This relates to carrier and partner integrations, area of operations, and scale of services.
The Narvar competitor you choose must be able to deliver shipments to the areas you want. Some logistics providers operate in more locations than others. Therefore, it’s crucial to list out all the different countries, locations, zones you would like to deliver to before settling on one. Next, you should also enquire about the number of customers Narvar alternative can handle.
2) Range of Services
The next thing you need to do is understand the range of services provided by the software in question. Shipping software can do a ton of things besides shipping and delivery. This includes creating more sales opportunities with a branded tracking page, optimizing product returns with returns management, reducing shipping exceptions with NDR management, etc.
Additionally, they can also assist in packaging, scheduling, and pickup of orders. You may need some or all of these services depending on your particular requirements.
3) Live Order Updates and Speed of Tracking
The third thing you need to look at is the speed of tracking provided and overall visibility. This tells you how much software can aid you in providing tracking information. It's no secret that ecommerce businesses are growing at an unprecedented rate. In order to keep up with the competition, it's important to make sure your logistics game is strong.
One of the most important aspects of running a successful ecommerce business is being able to track your orders in real-time. This way, you can ensure that your customers are getting the best possible experience. Some delivery platforms also send automatic order status updates to customers via SMS and emails.
4) Shipping Software Cost
When looking to purchase an alternative shipping software to AfterShip, it's essential to consider the cost of the software in addition to other factors such as its functionality and ease of use. There are a number of affordable shipping software options on the market, so it's important to do your research before settling on a solution.
You can find the software that best meets your needs and budget by considering all of your options. You need to look at the cost of the software and ensure that all services you need to reduce your operational costs are included within that price.
Many SaaS platforms offer free trial for the first month. This is an excellent opportunity for you to find out what you like and don't like about the service before making a bigger investment.
5) Availability of Multi-Carrier Integration
The logistics world is constantly evolving as businesses seek new and more efficient ways to get their products to market. One of the latest developments in this field is multi-carrier shipping, which allows companies to take advantage of the best shipping rates available from a variety of carriers.
This can be a great way to save money on shipping costs, and it's an option that businesses should consider if they want to remain competitive in today's marketplace.
6) Proven Track Record
As your business grows, it becomes increasingly important to ensure that your customers can receive the same level of quality service no matter how much demand there is. At the same time, you need to be able to scale your operations quickly and efficiently to meet customer needs.
This balancing act can be difficult, but with the right logistics provider, you can maintain the high standards of service that your customers expect. By choosing a provider with a proven track record in delivering high-quality service, you can focus on what you do best – running your business.
7) Robust Customer Care
No matter how great your products or services are, if your customers feel like they're not being taken care of, they'll go elsewhere. In order to keep your customers happy and retained, it's important to provide excellent customer care.
This includes responding to inquiries in a timely manner, addressing complaints quickly and effectively, and going above and beyond to meet customer needs.
By providing superior customer care, you'll create loyal customers who are more likely to return and recommend your business to others. Naturally then, you need to select a Narvar alternative that can provide that to your customers.
8) Advanced Technology and Supply Chain Management
In today's digital age, companies are always looking for ways to stay ahead of the curve and stay competitive. One way that many businesses are turning to is technology. By incorporating new technologies into their operations, they can streamline their processes and improve efficiency.
However, for many business owners, it can be difficult to know where to start or what technologies to use. This is where logistics software can help. Look for Narvar alternatives that use the latest technology to deliver packages cost-efficiently.
9) Delivery Options
In our fast-paced world, ecommerce businesses are booming. For shoppers, this means more opportunities to buy what they need or want without ever having to leave the comfort of their home.
And for business owners, it means a whole new avenue for reaching consumers and making a profit. With the increase in ecommerce comes an increased demand for fast and reliable delivery services. So, what are your options when it comes to shipping products to your customers?
The answer lies with the service provider you choose. With options like same-day delivery, next-day delivery, on-demand delivery, etc. available in the market, there’s a lot you can provide your customers with the help of the right logistics partner. It also pays to know if your chosen software can process returns.
10) Checkout and Payment
As an ecommerce business, you have likely considered the different payment methods that are available to your customers. When making a purchase, your customers may choose to pay by credit card, debit card, PayPal, or another method.
It’s best to provide online shoppers with as many ways to pay as possible. This makes cart abandonment rare and makes customers feel at ease with shopping. Your Narvar alternative will dictate just how many payment gateways you can offer your customers.
Final Conclusion
So, now that we’ve explored the features and benefits of all these Narvar alternatives and competitors, what should you do next? We recommend first taking a look at your company's needs. What are some of those crucial features for your ecommerce business to succeed in today's competitive market?
Next, take some time to explore each product thoroughly by downloading demos or getting more information from their website. This will help give you an idea as to which one might be best suited for your needs.
Finally, once you have narrowed down the list based on convenience and price factors – then it is up to you to decide which software solution suits your specific needs the most. We hope this blog post helps you find the best Narvar alternatives for your business.
Interested in knowing more about ClickPost?
.