Looking for ParcelPerform Competitors and Alternatives?

We’ve got all the info you need to get an impartial comparative study of ParcelPerform. 


 

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BEST ALTERNATIVES TO PARCELPERFORM

 

An Unbiased Comparison of ParcelPerform and Its Competitors 

 

Parameters
ParcelPerform
ClickPost
Shippo ShipStation WeSupplyLabs Narvar
Branded Tracking Page
Intermediate
Advanced
Intermediate
Basic
Basic
Advanced
Cross selling during tracking
Basic
Advanced
Intermediate
Intermediate
Intermediate
Basic
Tracking updates to customers
Email, SMS, Webhooks
SMS, WhatsApp, Email
Email
Email, SMS
Email, SMS
SMS, WhatsApp, Email
Returns Management
No
Advanced
No
Intermediate
Intermediate
Intermediate
Shipping Delay Management
No
Advanced
No
No
No
Basic
Integrated tracking dashboard
No
Yes
No
Yes
No
Yes
Failed deliveries Management
No
Yes
No
No
No
No
Provides shipping rates
No
No
Yes
Yes
No
No
Analytics
Yes
Yes
No
No
Yes
Yes
Delivery Date Prediction
No
Yes
No
No
Yes
Yes
Multi-carrier integration
Yes
Yes
Yes
Yes
Yes
Yes

 

 

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Top 8 Best ParcelPerform Competitors and Alternatives [2022 Updated List]

 

1. ClickPost

Overview:

ClickPost is a global ecommerce shipping software. It provides a wide array of vital shipping services that improve the post-purchase customer experience.

Features: 

  • 150+ carrier integrations, as well as selling channel and marketplace integrations. 

  • Unified and uniform dashboard for managing all orders in accordance with a carrier, order status and other important metrics. 

  • Create orders, generate AWB, print shipping labels and allocate orders using single API integration.

  • Keep customers informed with automated real-time order tracking updates powered by dual API integrations through Email, SMS, and Whatsapp, as well as a branded tracking page.  

  • Automatically categorize and quickly resolve delivery and shipping exceptions using a customer-interactive NDR management protocol

  • Receive regular analytics reports customized to include metrics and time periods of your preference. 

Pros: ClickPost provides the fastest live integrations with carriers and storefronts, and its platform is extremely user-friendly. 

Cons: ClickPost is most suited for ecommerce businesses with larger order volumes and not SMBs. 

 

2. Shippo

Overview: 

Shippo is a shipping automation software based out of San Francisco that enables ecommerce businesses to integrate with multiple carriers. 

Features:

  • 85+ carrier and selling channels integrations

  • Access comparative shipping rates and discounted shipping rates after the delivery address has been validated.   

  • Automate shipping label creation with customs clearance assistance for current and new orders.

  • Display ETA and send customers package tracking updates via email and branded tracking page

Pros: Shippo is known for its easy onboarding process and low shipping rates 

Cons: With Shippo, hidden charges and fees may become an issue and support services are minimal.   

 

3. ShipStation 

Overview:

Shipstation is a supply chain management software that helps sync inventories across multiple channels and promotes your brand.

Features:

  • 70+ carrier, selling channel, and ecommerce partner integrations.  

  • With synchronized inventory management, you can receive regular stock reports and appraisals. 

  • Shipping label generation can be done in mass or at discounted shipping rates.  

  • In addition to a branded tracking page, you can also create brand-specific shipping labels, tracking updates and return portals.

Pros: ShipStation is well-equipped to enable top-notch inventory management and streamlined shipping.  

Cons: Numerous bugs and glitches have been encountered in the platform without adequate tech support.  

 

4. WeSupplyLabs 

Overview: 

WeSupplyLabs is a Philadelphia-based shipping management platform that provides backend support and automation for shipping operations.

Features:

  • 100+ carriers and other ecommerce platform integrations. 

  • Estimated Delivery Dates are displayed and order tracking notifications are automatically sent to customers.  

  • Branded tracking page and returns portal made available on ecommerce platforms 

  • Gives customers the options for curbside pickup and store pickups 

Pros: WeSupplyLabs has a reputation for enhancing customer experience

Cons: Integrating with couriers through WeSupplyLabs is a slow process. 

 

5. Narvar 

Overview: 

Narvar is a leading ecommerce logistics platform operating in the US. It aids ecommerce businesses in creating a better post-purchase experience for customers.

Features:

  • 350+ carrier and ecommerce platform integrations

  • Sends automatic package tracking notifications to customers and displays them on a branded tracking page.

  • Enables quick returns and exchanges through a customized returns portal.  

  • Provides regular analytics reports.

  • Offers a Concierge service that enables easier pickups and drop-offs  

Pros: Narvar offers a greater number of customisable services for shipping 

Cons: Order tracking updates are sometimes delayed or slow with Narvar   

 

6. Convey 

Overview: 

Convey operates across the US as a shipping experience management solution for ecommerce businesses, offering data reports and tracking.

Features: 

  • Integrations with ecommerce partners for sharing order data 

  • Estimated Delivery Dates displayed to customers on ecommerce platform 

  • Automated tracking updates are sent to customers notifying them of order statuses  

  • Receive regular data analytics reports to improve shipping operations.  

Pros: There is a clear improvement in customer responsiveness with Convey

Cons: Shipping exceptions management is not carried out by Convey, nor are any branding services offered. 

 

7. EasyShip

Overview: 

EasyShip is a cloud-based SaaS company that helps ecommerce businesses in the US improve tracking and shipping speeds.

Features:

  • 250+ global carrier and ecommerce support platform integrations 

  • Compare shipping rates and discounts to select the best carrier for each order. 

  • Checkout conversions can be enhanced with the help of dynamic checkout rates. 

  • Order tracking, shipping label generation and pickup arrangements can be handled from a single dashboard. 

Pros: EasyShip has a user-friendly interface and is easily navigated

Cons: There are numerous technical issues experienced by enterprises when using EasyShip  

 

8. Aftership 

Overview: 

Aftership is a Hong-Kong based company that enables worldwide shipping and tracking services via an order management platform.

Features: 

  • 400+ global carrier and ecommerce partners like selling channels and virtual marketplace integrations. 

  • Fast package tracking and order tracking notifications shared directly with customers. 

  • Branded tracking page with order updates displayed on the ecommerce platform

  • Receive regular reports to improve post-purchase experience 

Pros: Proactive communications to customers with order tracking updates are easier with Aftership

Cons: Aftership does not provide sufficient tech support for frequently occurring glitches

 

When Do Companies Need To Shift From ParcelPerform to ClickPost

Smart Selection of Carriers

ClickPost allocates carriers for every order based on varied metrics of carriers, including RTO%, exceptions and overall performance.

Real-Time Tracking Speed

ClickPost makes use of dual API integrations to ensure all order tracking updates are passed to you and your customers in real-time

Manage Shipping Exceptions

With ClickPost’s exceptions workflow, you can auto-resolve failed deliveries, delivery delays and other shipping exceptions

24/7 Tech Support on Standby

ClickPost’s software lets you go-live fast and gives you access to around-the-clock tech support for the fastest query resolutions.

Superior Returns Management

The Returns Portal offered by ClickPost lets you configure a wider range of rules and metrics for dealing with returns and exchanges

Greatest Value for Money

With ClickPost, you can pick and choose from a wide range of services to get the best price and then customise your experience

 

FAQs on ParcelPerform And Its Competitors & Alternatives

 

1. Which is the best ParcelPerform Alternative?

Answer: ParcelPerform is an eCommerce logistics data toolkit that provides insights on optimizing shipping operations. The leading ParcelPerform competitors for shipping management are 1) ClickPost, 2) Aftership, 3) Shippo, 4) ShipStation, 5) Convey and 6) Narvar. Some of them are more cost-effective shipping platforms like Shippo. Others like ClickPost make sure you provide the best shipping, post-purchase, and last-mile delivery experience for your customers.

 

2. How to choose the best ParcelPerform Competitor ?

Answer: There are various competitors to ParcelPerform that offer effective solutions. Simply consider these four crucial criteria before choosing the best one. Shipping software’s Serviceability, which implies it operates in the requisite areas and can handle your order volume. Next, consider the logistics services available and whether they’ll assist you rightly. Remember, different multicarrier integration platforms specialize in different areas. The visibility provided by the shipping management software is the third crucial factor to consider. It ensures real-time tracking and automated status notifications to the customers. Finally, there's the cost. The platform's price should take into account the potential benefits of the platform's mix of services. 

 

3. What Is ParcelPerform?

Answer: ParcelPerform is an ecommerce logistics platform that enables you to maintain independence with your carriers. It is a logistics data toolkit that provides insights on the improvement of customer experience. ParcelPerform allows ecommerce businesses to integrate with 600+ carriers and other partners. Through ParcelPerform, you can manage and track orders, respond to customer queries quickly and optimize your shipping operations.  

 

4. Which is the best ParcelPerform alternative?

Answer: ParcelPerform provides services related to order management, tracking and customer communications. There are numerous alternatives to ParcelPerform that provide additional services. Some may provide more cost-effective shipping solutions. Others ensure you give customers the best shipping, post-purchase and last-mile delivery experience. The leading ParcelPerform competitors for logistics intelligence and shipping management are ClickPost, Aftership, Shippo, ShipStation, Narvar and Convey.

 

5. What are the criteria for selecting the best ParcelPerform alternative?

Answer: ParcelPerform has numerous competitors that make viable alternatives. To select the best one, just consider these 4 key criteria.  

First is the serviceability of the logistics platform. This means you need to ensure that the platform operates in the requisite areas and handles your volume of orders.

Next, you need to take a good long look at the shipping services offered and whether or not they help you meet your goals. Different multicarrier integration platforms have various areas of specialization. 

The third important thing to be considered is the visibility offered by the shipping management software. This software make use of different technological advancement to track orders. Real-time tracking and automated status notifications to customers are a must-have. 

The last thing you need to consider is what your budget is and whether the cost of the platform fits into that. This budget should take into account potential benefits from the combination of services provided.  

 

6. How do you track an order with ParcelPerform?

Answer: After integrating with ParcelPerform, you can track orders with ParcelPerform by entering the Parcel ID on the homepage. The parcel ID is the unique identification number given to each order via the AWB at the time of order creation. 

 

7. Why do people shift from ParcelPerform to other alternatives?

Answer: Ecommerce businesses typically shift from ParcelPerform to other alternatives when the goals of the business shift. Some alternatives to ParcelPerform give you greater opportunities to reduce operational costs through shipping exceptions management, RTO reduction and other specialized post-purchase and shipping services.

 

8. When should I start looking for ParcelPerform alternatives?

Answer: The ideal time to start looking for ParcelPerform alternatives is when you’re trying to scale up your ecommerce business in a holistic manner. At this point of time, fulfillment is no longer your main priority. Providing a brandable post-purchase experience and increasing your profitability become of greater importance. At this point, a wider array of shipping and delivery services are required to enhance customer experience and brand loyalty.

Related Posts:-

Software Founded in Headquarter Founder Employees Location Served Revenue
ClickPost 2015 India Naman Vijay, Prashant Gupta 100+ U.S.A, UK, IN, CN, AU, JP. $2.4M
Shippo 2013 U.S.A Laura Behrens Wu Simon Kreuz Max Diez 260+ U.S.A $64.4M
ShipStation 2011 Austin, Texas Jason Hodges, Byron Weir 270+ U.S., CN, AU, and UK $39.9M
WeSupplyLabs 2008 Pennsylvania, US Dragos Rus, Virgil Ghic 50 US, UK, IN, JP N/A
Narvar 2012 San Mateo, CA Amit Sharma 312 NA, EU IN $38.6M
Convey 2013 Austin,TX Carson Krieg, Jenny Bebout, Dan Bebout, Rob Taylor 100 US, UK, IN, JP $14.5M
Easyship 2014 New York, US Tommaso Tamburnotti, Augustin Ceyrac 130+

AU,CN,FR,GE,HK,NE,SP,U.S.A

$18.1M
Aftership 2011 Hong Kong Teddy Chan, Andrew Chan 120+ United States, United Kingdom, India, Japan $7.5M