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GDEX API Integration & Tracking with ClickPost

Improve the average consumer experience by introducing automation to shipping and tracking, and improve your NPS ratings by 21%.

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Benefits of Connecting with GDEX through ClickPost

Use GDEX’s South Eastern Asian network and connect it with ClickPost’s automated solutions for unmatched logistics. 

 

  • View all NDRs in one place and resolve any order you need to reduce RTO rates by 54%. 
  • Curtail returns-related escalations by 71% using dedicated and branded tracking pages that keep customers aware in real-time. 
  • Notify customers at specific delivery milestones and bring down WISMO queries by 66%. 

 

Check the integration library

Partner ID Order Creation Cancellation Tracking via Polling Tracking via Webhook Proof of Delivery (POD) Non Delivery Report (NDR) Create Pickup Request AWB Generation Flow Label Generation Country
GDEX Services
GDEX Services
Clickpost Generated India

How to Track GDEX Packages?

Track GDEX Packages with the ClickPost Tracking Page

  • Find your respective GDEX tracking number. 
  • Go to ClickPost’s official tracking portal. 
  • Type in your tracking number in the space provided.
  • Hit “Track” to get your tracking details. 

Track GDEX Packages on the Official Page

  • Visit GDEX’s tracking site. 
  • Enter up to 20 tracking numbers. 
  • Click on “Track” to start tracking. 
  • View all your shipment’s location details.

List of GDEX APIs

API Description
Manifestation and Label Generation API Quickly manifest any GDEX-based order and automate shipping label generation.
Track Shipment API Retrieve real-time tracking updates from the official network of GDEX.
Cancellation API Instantly cancel any order you want using this API.
EDD API Let customers know when they can expect an order via accurate delivery estimates.
NDR Action Update Get all your NDRs in one dashboard and take immediate action to improve success rates.
Return Webhooks Control GDEX-integrated webhooks to quickly initiate any return order.
API & Description
Manifestation and Label Generation API
Quickly manifest any GDEX-based order and automate shipping label generation.
Track Shipment API
Retrieve real-time tracking updates from the official network of GDEX.
Cancellation API
Instantly cancel any order you want using this API.
EDD API
Let customers know when they can expect an order via accurate delivery estimates.
NDR Action Update
Get all your NDRs in one dashboard and take immediate action to improve success rates.
Return Webhooks
Control GDEX-integrated webhooks to quickly initiate any return order.

Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

What tracking capabilities does ClickPost offer for GDEX deliveries?

For GDEX-based orders, online stores can get live tracking details and display it on a branded tracking page. You can also send automated delivery notifications to customers through multiple communication channels.

Does ClickPost support automated order batching and manifesting with GDEX?

Absolutely. ClickPost supports automated order manifesting and lets you batch your orders for quicker, more efficient shipping.

How does ClickPost integrate GDEX’s last-mile delivery status into its dashboard?

ClickPost uses GDEX’s API to fetch real-time delivery data and automatically displays it on the main dashboard. You can learn if a delivery is in the last-mile status if it's “Out for Delivery.” You can also send this data straight to customers over WhatsApp, SMS, email, etc.

Are GDEX delivery updates communicated to customers via ClickPost’s system?

Yes, ClickPost sends automated delivery notifications to your customers via its internal system and keeps them updated at every delivery milestone.

What is GDEX?

GDEX, a courier company born in the late 90s helps businesses in multiple Southeast East Asian regions, such as Singapore, Vietnam, and Indonesia. It was originally founded by Yong Phie Loong and today is a subsidiary of GDEX Bhd. Headquartered in Malaysia, the firm is part of a large GDEX-based ecosystem that has different companies for different logistical needs. For individual users who wish to send parcels, the company provides the option to either hand over the parcel at a nearby branch or have it picked up at home via placing an online order. The company has 2,000+ pick up and drop off locations in East Malaysia alone. This enables them to facilitate same and next-day delivery in Malaysia while automatically insuring each order. It also lets individuals ship a parcel to 200+ countries. When it comes to businesses, GDEX offers multiple delivery services along with a warehousing solution. With a fleet of 1,300+ vehicles, the company delivers to 70,000+ addresses. Additionally, online store owners can even leverage their freight services and get insurance on all shipments at simply 1% of the actual order value.

Streamline your shipping experience with ClickPost

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