J&T Express API Integration and Tracking


ClickPost Multi-carrier integration platform lets you integrate with 150+ carriers including J&T Express using a single API

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Table Of Contents

J&T Express Services

Shipping services  

  • Next-day delivery

  • Bulk order shipping

  • Cross-border freight

Special services

  • Cash-on-delivery

  • Warehousing

  • Pick and Pack

Technology services

  • Track and Trace service

  • Warehouse Management System

  • Inventory Management system

About J&T Express

J&T is a modern express delivery company that operates in the Southeast Asia region. The carrier uses modern technologies and the latest integrations to ensure the best delivery and shipping experience for its clients and customers. The real-time tracking and monitoring system offered by the carrier is an excellent tool for an ecommerce business to manage their orders and resolve customer complaints with ease. 

The carrier has excellent coverage throughout Malaysia and offers pickup and delivery services 365 days of the year. The simple EWB printing system of the carrier makes it even easier to adopt the carrier as a shipping and fulfillment partner.

J&T was founded in 2015 in Malaysia. With its headquarters in Kuala Lumpur, the company has a network of delivery in 13 countries in the SEA region. The carrier grew exponentially by providing quality services that cater to the specific need of the customers and ecommerce sector, making it the 16-th largest unicorn across the globe. Currently, J&T is valued at around 20 billion dollars. It has over 1100 touch points for last-mile delivery and renders the services of 350,000 employees across the globe.

The carrier has expertise in providing domestic and international courier and freight services. It provides excellent cross-border freight services in South East Asia, along with bulk order shipping to make it easier for the retail and ecommerce sector to use its services. 

J&T Express also offers next-day delivery for your orders in Malaysia, enabling you to provide personalized delivery options to your customers. To enable a better customer experience on your website, you can provide better features like cash-on-delivery to your customers with the help of the carrier.

Apart from this, J&T will also help you improve your order fulfillment process. The carrier has warehousing and order fulfillment services that allow you to set up your entire delivery supply chain efficiently. Along with this, you can avail the pick and pack services to enhance your order picking process. The J&T group uses various software technologies to enable clients to access their services easily. The carrier provides a mobile app to enable tracking and order management services on the move.

Along with this, J&T has an entire suite of software, including Warehouse Management and Inventory management, that allow for better order management capabilities. ClickPost has a courier API Integration with J&T to allow customers to go live with the carrier's services within 24 hours with enhancement features like Returns Management.

FAQs about J&T Express

1) How to arrange my pickup with J&T?

You can request a pickup with J&T from either of the three methods. The mobile app allows you to schedule a pickup seamlessly with the carrier. You can also request a pickup from the carrier's official website or the order management dashboard. If you are a VIP or commercial customer, you can also use the Hotline provided by the carrier to schedule your pickups.

2) How do I track my J&T parcel?

J&T enables end-to-end tracking capabilities for a better shipping and customer experience. You can track your parcel through the ‘Track and Trace’ section of the website. Alternatively, you can also use the mobile application of the carrier to get instant live updates about your parcels on the go.

List of J&T Express APIs

API Description
Manifestation and shipping label generation API:

Create order on Courier Partner, fetch waybill and shipping label and place pickup request

Track Shipment API: Track your J&T Express shipment using AWB and Courier Partner
Cancellation API Cancel shipment manifested on Courier Partner for faster returns
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Updates the after NDR action directly on courier company’s database
Return Web-hooks: Track your return shipment using AWB and Courier Partner using web-hooks




How does it work?

Once integrated with ClickPost, you will never have to manually integrate with any other carrier EVER AGAIN


Step 1 - Select The Courier


Step 2 - Enter API Key


What else can you do with ClickPost?