Pilot Freight Services API Integration and Tracking


ClickPost Multi-carrier integration platform lets you integrate with 150+ carriers including Pilot Freight Services using a single API


Table Of Contents

Pilot Freight Services

Shipping services  

  • Global transport services

  • Domestic transport services

  • Air and ground freight services

  • Next-day AM/PM delivery

  • 2-day/ 3-day delivery

  • International air charter service

Special services

  • 24/7 customer support

  • Truckload brokerage

  • Custom brokerage

  • Scheduling a delivery

Technology services

  • Electronic data interchange (EDI)

  • Customised tracking management software

  • Point-to-point logistics solutions


About Pilot Freight


Pilot, a Maersk company, is a logistics and global transportation services provider. It provides freight services to retail, e-commerce, automotive, aerospace, healthcare and B2B industries. The company's freight forwarding services include domestic service, truckload brokerage, global transport, ground freight service, etc. Pilot's personalised shipping solutions help e-commerce companies to run their businesses efficiently. The company can move their freight anywhere in the world.

Pilot Freight Services is a privately-held company that was established in 1970. This full-service logistics company is headquartered in Pennsylvania, US. In 1993, it was purchased by the Phillips family.  bcIMC and ATL partners acquired the company in 2016. In 2018, Pilot bought Manna Freight System to enhance its shipping functionalities. The company serves 190+ countries with its 24/7 transportation services. Pilot's administration offices are situated in Spain and the Netherlands. The company's coverage includes 75+ locations throughout western Europe and North America. Its responsive team of 1000+ employees fulfills customers' ever-changing needs and helps online merchants to ship in every corner of the world.

With Pilot Freight Services, e-commerce retailers can control their supply chain and make their shipping process efficient. Its domestic transport services offer air and ground freight delivery options for every type of shipment. These cost-saving services ensure timely doorstep deliveries. Pilot provides customised international freight services to meet online sellers' cross-border shipping needs. With these services, they can ship packages or urgent parcels to more than 190 countries. The services improve their business efficiencies and reliability worldwide.

The company's logistics solutions automate shipping operations. These solutions help online retailers reduce administrative costs and dependence on numerous shippers. The company's logistics services work for small and mid-size businesses nationally and internationally. Pilot's multi-client warehousing feature provides warehouses in North America with adjustable storage criteria. 

Its forward staging option allows e-commerce companies to store their products near their final destination. The company's truckload brokerage option offers integrated LTL and FTL services throughout Canada, Mexico and the US. The top-notch brokerage solutions are tracking trucks via GPS, electronic invoicing, 24-hour dispatch service, verbal PODs, etc. 

Pilot Freight Services also provides customs brokerage that ensures the items adhere to U.S. customs import regulations. The company's custom brokerage experts specialise in early custom clearances and 100% compliance. Its exceptional brokerage solutions are EDI capability, automated clearance alerts, custom clearance at Container Freight Stations.

Online shoppers and retailers can track their parcels using Pilot's branded tracking page. By entering the tracking number, the page provides all the tracking updates on their shipments. They can also schedule a delivery with the help of a zip code. Pilot Freight Services has a logistics API integration with ClickPost. This integration enables it to enhance its services and offer cost-effective solutions like warehouse management, COD reconciliation, returns management, etc. 

FAQs about Pilot Freight


1) What is the delivery time of Pilot Freight Services?

The delivery time depends on the type of domestic transport services chosen by the customers. Pilot's economy shipping service delivers goods in less than 5 working days. With next-day AM/PM service, the delivery will arrive the next business day by noon or 5 PM. The company's 2-Day/ 3-Day service ships packages on a second or third working day by 5 PM.


2) Can I schedule my Pilot delivery?

Yes, Pilot Freight Services allows you to schedule a delivery. You have to visit the company's official website. There you will find the 'schedule a delivery' option. By entering a zip code, you can easily schedule your delivery. 

List of Pilot Freight APIs

API Description
Manifestation and shipping label generation API:

Create order on Courier Partner, fetch waybill and shipping label and place pickup request

Track Shipment API: Track your Pilot Freight shipment using AWB and Courier Partner
Cancellation API Cancel shipment manifested on Courier Partner for faster returns
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Updates the after NDR action directly on courier company’s database
Return Web-hooks: Track your return shipment using AWB and Courier Partner using web-hooks




How does it work?

Once integrated with ClickPost, you will never have to manually integrate with any other carrier EVER AGAIN


Step 1 - Select The Courier


Step 2 - Enter API Key


What else can you do with ClickPost?