SF Express API Integration and Tracking with ClickPost

ClickPost provides a centralized dashboard that consolidates tracking data of SF Express along with other carriers to offer a unified view. It also normalizes the tracking events in its standardized format to help merchants easily access and analyze the data. With this integrated approach, merchants can monitor the entire shipping journey, detect delays, and take action on delivery exceptions across carriers without any back-and-forth.

Yes, it does! ClickPost’s pull and push APIs obtain real-time status updates from SF Express’s portal and show them on a dashboard, so merchants and shoppers can stay updated with every change during the delivery process. Plus, it sends automated custom alerts to customers via different channels, such as email, SMS, and WhatsApp, to keep them in the loop with the order journey.

Yes! ClickPost’s tracking APIs directly interact with SF Express’s APIs and retrieve real-time information at every delivery milestone—from pickup to delivery and beyond. It then shows the milestone-specific updates on a dashboard so businesses can monitor and manage each checkpoint of the entire journey. The key delivery milestones that are tracked via ClickPost’s APIs are Order Placement, Pickup Scheduled, In Transit, Out for Delivery, Delivery Attempts, Delivered, and more. Plus, it also allows businesses to track and manage the reverse logistics journey.

SF Express is a Chinese multinational delivery company that was founded in 1993. This company is widely recognized as the largest integrated logistics service provider in China and the 4th largest across the world. SF Express is available in over 200 countries and cities worldwide and has set up 12,000 service centers in mainland China. In Hong Kong, SF Express offers a wide range of shipping services, such as same-day delivery, pick-up and drop-off services, affordable e-commerce delivery (E-comm box), SF locker, SF return, FTL service, ground freight solutions, and more. It also offers specialized bulk delivery services for liquor within Hong Kong. Furthermore, it provides standard and express cross-border import services to mainland China. SF-eship is a specialized solution through which traders can send personal items from Hong Kong/Macau to mainland China in 6-8 working days. SF Express operates a global logistics network that enables it to offer various international shipping solutions to businesses, such as standard express, economy express, e-commerce express, etc. Beyond the domestic and international delivery solutions, SF Express also provides a suite of value-added services to ensure more efficient delivery. For example, it allows customers to arrange pickup service at allocated locations, change the address before delivery, offer COD to Hong Kong and Macau, and more. Besides, it has added special warehousing services to its service portfolio.