Table Of Contents
Shipping services
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2-9 days delivery
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Warehouse management
Special services
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ESW
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e-PAQ Return
Technology services
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WMS system
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Return management dashboard
About Asendia Germany
Born from the joint venture of La Poste and Swiss Post, Asendia Germany is a leading international eCommerce and mail delivery service provider. To date, it has stretched its reach across 17 countries and 200 destinations. Germany is also no exception. In fact, one of Asendia’s largest subsidiaries is located in Germany.
When it comes to services, Asendia is more than just a typical logistics service provider. It also offers state-of-the-art solutions and advanced technology that’ll help you improve your customer experience.
Under its eCommerce service package, you’ll benefit from multiple solutions. These are e-PAQ international packet and parcel services, e-PAQ returns, customs clearance solutions, and order fulfillment, along with other additional options.
e-PAQ by Asendia is a specialized option that helps eCommerce retailers ship their products internationally in the most cost-effective way. That’s why it has segregated this solution into four categories - Standard, Plus, Select, and Elite.
Standard and Plus are Asendia’s most cost-effective solutions. Here, you can send packages up to 2 kg. Now, if you go for the Select option, you can send parcels up to 30 kg within 2-9 business days. Elite is the most premium solution offered by Asendia Germany. It’ll help you send parcels within 2-5 business days. Within the Select and Elite options, it will also offer you additional services like POD, cash on delivery, etc.
e-PAQ Return is another premium service offered by Asendia. It blends premium technology and logistics services to ensure your customer experience is on point throughout the return process. For example, it has a dedicated portal for both customers and retailers. Plus, it provides live tracking, scanning, and a personalized return management dashboard.
To make the customs clearance process swift, it has come up with a dedicated customs clearance service. That’s why it offers DDP (Delivery Duty Paid) and DAP (Delivered-at-Place) solutions and advanced customs clearance technology.
The customs clearance portal will collect duties on behalf of your customers. It’ll also send early notifications to local customs offices and let you know which products are waiting for customer approval.
Asendia Germany also takes the lead when it comes to order fulfillment. It offers a dedicated inventory management portal and warehouse management system. Here, you can have your real-time reporting so you can control your product stock in a better way. On top of that, you can integrate its WMS system with your marketplace so you can effortlessly manage the outbound orders.
Asendia shipping and Asendia tracking are other premium technology services it offers. On the shipping dashboard, you can manage all your orders in real time, generate bulk shipping labels, and handle customs clearance and data transfer. Now, Asendia tracking will help you track all the orders in one place.
ESW, a wholly owned subsidiary of Asendia, is specially introduced to make international commerce easy and accelerate growth. It’ll help you display prices in local currency, offer recognized payment methods, and ease the whole process along with duties.
Furthermore, it can also help you send mail, letters, and parcels worldwide. Plus, under its marketing mail service, it’ll give you a special strategy for mail content and formatting so you can improve your ROI. ClickPost offers a one-click API integration with Asendia Germany. It means, you’d be able to benefit from all these services with an extra layer of advantages in just a few clicks.
FAQs about Asendia Germany
1) Does Asendia Germany take care of returns?
Yes. To make the reverse logistics easier, Asendia has come up with a dedicated service called Asendia Returns. Here, it takes care of the whole process to ensure your product safely reaches the warehouse without harming customer experience.
2) How long does Asendia Germany take to deliver?
It depends on your business requirements. For example, e-PAQ Standard and e-PAQ Plus take 2-9 business days to send a parcel. On the other hand, if you go for the e-PAQ Select and Elite, it’ll just take 2-5 business days across regional and international borders.
API | Description |
Manifestation and shipping label generation API: |
Manifest orders by automating bulk shipping label creation and AWB numbers generation |
Track Shipment API: | Track all the orders delegated to carriers with pull and push APIs |
Cancellation API | Cancel the manifested orders after getting customers’ requests |
EDD API: | Show your customers the most relevant date of delivery to improve brand awareness |
NDR Action update: | Take action on failed deliveries to make them successful |
Return Web-hooks: | Manifest smooth reverse logistics |