Chit Chats API Integration and Tracking With ClickPost
Enhance On-Time Delivery Performance by over 15%

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Benefits of Connecting with Chit Chats Through ClickPost
ClickPost amplifies the ease of shipping with Chit Chats in multiple ways.
- Sends customer notifications at key milestones, reducing WISMO calls by 80%.
- Intelligently predicts delivery dates using an ML engine, with over 92% adherence rate
- Uses an ML-based carrier allocation engine to reduce turnaround time by at least 31%.
Check the integration library
Partner ID | Order Creation | Cancellation | Tracking via Polling | Tracking via Webhook | Proof of Delivery (POD) | Non Delivery Report (NDR) | Create Pickup Request | AWB Generation Flow | Label Generation | Country | |
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Chitchats
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✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Clickpost Generated | India |
Chit Chats Services with ClickPost
How to Track Chit Chats Packages?

Track Chit Chats Packages with ClickPost Tracking Page
- Visit ClickPost’s tracking portal in your browser.
- Choose to search by order number or tracking number.
- Enter the required details in the input field.
- Click ‘Track Your Shipment’ to view real-time updates.

Track Chit Chats Packages on the Official Page
- Go to Chit Chats’ official website and click on ‘Track Shipment.’
- Enter your tracking code (10-character alphanumeric).
- You can enter multiple tracking numbers—one per line.
- Click ‘Track’ to get live updates on your shipments.
List of Chit Chats APIs
API | Description |
---|---|
Manifestation and Label Generation APIs | Generates shipment manifest and printable labels for carrier handover. |
Track Shipment API | Fetches real-time shipment status for Chit Chats orders using tracking or order ID. |
Cancellation API | Cancels a shipment before pickup or carrier handover occurs. |
EDD API | Returns carrier-aligned estimated delivery dates. |
NDR Action Update | Updates about failed deliveries with the reason. |
Return Webhooks | Triggers event notifications when a return shipment is initiated or updated with Chit Chats. |
Frequently asked questions
What integration process is needed for connecting Chit Chats’ API to ClickPost for efficient tracking?
To integrate with Chit Chats’ API, ClickPost follows a structured process: it first reviews the API documentation, identifies the relevant tracking endpoints, and configures secure authentication using API keys or tokens. After defining the integration points, ClickPost implements API calls to fetch real-time shipment updates. The integration is backed by continuous monitoring, testing, and maintenance to minimize latency and eliminate errors.
Does ClickPost provide automated updates and notifications for Chit Chats shipments?
Yes. ClickPost tracks the entire delivery journey for Chit Chats shipments—from order placement to final delivery—and sends automated notifications at key milestones. It supports over 50 shipping events using pre-built templates, with alerts delivered via SMS, email, WhatsApp, and IVRS to keep customers informed in real time.
How does ClickPost handle missed deliveries or delivery exceptions for Chit Chats shipments?
ClickPost proactively detects delays, lost or stuck parcels, and missed deliveries. It sends issue-specific notifications via SMS and follows up across multiple channels to get customer responses. Once updated info is received, it triggers automated next steps—like delivery retries—by coordinating with Chit Chats. The enterprise can track each NDR case in four key phases: New, Processed, Mailed, and Closed on its dashboard.
Can ClickPost help optimize logistics operations by providing actionable insights for Chit Chats shipments?
Absolutely. ClickPost provides deep visibility into Chit Chats’ logistics performance through actionable insights on in-transit delays, lost or damaged parcels, SLA adherence, EDD breaches, RTO rates, and turnaround time. With this granular view, merchants can make informed decisions about Chit Chats’ operational reliability and overall suitability.
What is Chit Chats?
Chit Chats is a Canadian shipping and fulfillment platform founded in 2001. With 25 years of experience, the company has delivered 20+ million shipments—many at discounts of up to 80%. It delivers across the U.S. and Canada, operating through 60 locations, and also serves select countries in Europe. Chit Chats integrates with Canpar, Canada Post, and USPS for domestic and U.S. shipping, while leveraging PostNL and Asendia for international deliveries. Businesses can schedule pickups with Canpar to drop shipments at a Chit Chats office. The average shipping speed is 2 to 6 business days, with full parcel tracking. Chit Chats offers a dedicated fulfillment service for eCommerce businesses, handling picking, packing, and shipping from key hubs across five regions. The company operates 26 branches and 40 drop-off locations in British Columbia, Alberta, Ontario, Quebec, and Atlantic Canada.In addition to fulfillment, it supports self-service returns, provides shipping supplies for pickups, and handles pre-labelled packages. It also offers affordable insurance coverage against loss and damage starting at $0.65, with claims processed within 7–10 business days. Merchants on Shopify, Etsy, eBay, BigCommerce, WooCommerce, and Squarespace can integrate easily and manage multiple shipments seamlessly.
Streamline your shipping experience with ClickPost
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