Table Of Contents
Shipping services
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Discounted Shipping Rates
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Carrier Charges Estimation
Special services
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Insurance Services
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Customs Support
Technology services
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Fully tracked intentional shipments
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Marketplace integration
About Chit Chats
Chit chats is one of the most affordable ecommerce solutions providers in Canada. The company was founded with a vision to diminish the geographical boundaries for Canadian commerce. Under this vision, the company provides discounted shipping rates and affordable options to ship to the United States. The company provides shipping and tracking services that deliver to over 80 countries. The company has online integrations with ecommerce marketplaces and platforms to provide a smooth delivery and order fulfillment workflow.
Chits Chats was founded in 2001 after the founder decided to solve the issue of the high shipping rates in the Canadian region. With the aim to provide cheaper shipping services, the company partnered with reliable courier companies like Canada Post, USPS, UPS MI, and Asendia to provide 74% more affordable shipping to the US. The company has handled over 20 million shipments and is constantly growing its network of locations. Currently, Chit Chats operates through 73 locations, doubling as supply stores for the shipper's convenience. To ship with the carrier, you can either drop off the parcel, schedule a pickup, or mail it to one of the locations.
The company operates its delivery supply chain through courier partners. You can choose a specific courier partner based on their shipping rates to ensure you do not scare off customers with high shipping costs. The discounted shipping rates also apply to international shipments where you do not have to worry about customs. The company itself handles the entire customs process for all items.
In addition to being affordable, Chit Chats provides fully tracked domestic shipments and an optional tracking service on international shipments. Their service package also includes an in-house insurance brand that allows you to insure your packages at a discounted rate. The shipping API has been integrated with marketplaces and platforms like Shopify, eBay, Etsy, etc., to automate order creation and fulfillment flow if needed. ClickPost has an API integration with Chit chats to provide seamless shipping services at an affordable rate without compromising the customer experience.
FAQs about Chit Chats
1) Does ChitChats provide tracking services?
Every domestic shipment that you ship with Chit Chats comes with a complete tracking service. So you can use tracking APIs like ClickPost to get real-time updates or use the tracking section of the website. For international shipments, you can opt for the tracking service as it is an optional service with additional charges.
2) How does Chit Chats deliver the parcels?
Chit Chats is a shipping service provider that provides assistance through a network of services from USPS, Canada Post, UPS MI, and Asendia. These carriers are known for their reliability and reach. Chit Chats offers unique and exclusive discounts on their services to provide businesses with an affordable option to ship.
API | Description |
Manifestation and shipping label generation API: |
Create order on Courier Partner, fetch waybill and shipping label and place pickup request |
Track Shipment API: | Track your chit chats shipment using AWB and Courier Partner |
Cancellation API | Cancel shipment manifested on Courier Partner for faster returns |
EDD API: | Show estimated delivery date for shipments on the order checkout page |
NDR Action update: | Updates the after NDR action directly on courier company’s database |
Return Web-hooks: | Track your return shipment using AWB and Courier Partner using web-hooks |
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