Courier Post API Integration and Tracking with ClickPost

Yes. ClickPost deploys both tracking webhook and APIs to enables real-time tracking updates from Courier Post. While the webhook captures tracking data from the carrier, its API proactively nudges the system at regular intervals when an update is delayed. This ensures you get consistent and live visibility of your shipment’s progress—be it in the forward journey to the customer or the revese to your warehouse.

Absolutely. ClickPost’s ability to consolidate shipment status updates across 550+ carriers means that businesses are in loop with their parcel’s movements without interruptions even when it passes through multiple carriers. They can trigger notifications at key milestones to customers to improve their post-purchase engagement and resolve issues arising due to any exceptions encountered in-transit.

ClickPost reduces the chances of RTO (Return to Origin) with its Control Tower and NDR management suite. It automatically manages failed deliveries, delays, stuck shipments with warehouse level visibility to address inefficienies. While it proactively notifyies customers, it also fetches their feedback, and relaying the information to the carrier to reattempt a delivery or address the hurdle at the warehouse.

Courier Post was established by NZ Post in 1989 to focus on parcel delivery, and in 2021 it officially merged under the NZ Post brand. Since then, Courier Post offers access to NZ Post's 1.85 million delivery points, 200k PO Boxes, and 175k rural addresses. As NZ Post’s subsidiary, it has rapidly expanded and modernized its fleet, deploying electric vans and hydrogen trucks since 2022. The company offers a wide range of delivery services , most notably next-day courier and 3‑day Courier Economy options for parcels up to 25 kg and 1.5 m in length, with live tracking and pickup availability. Additionally, it compliments each service with add-ons like signature on delivery, saturday delivery, and rural surcharges. Businesses can leverage its same-day Express service that handle parcels over 25 kg or oversized items with GPS tracking and local fulfillment amenity. CourierPost supports digital integration through NZ Post's Shipping API suite, including tracking, label creation, rate lookup, parcel pickup, and address verification APIs. Courier Post also leverages NZ Post’s warehousing infrastructure— the 10,000 m² Wellington Super Depot sorting 11,000 parcels/hour and an eco-friendly fleet to offer scalable, eco‑aware logistics solutions. This robust network ensures reliable international delivery, handling customs clearance with a reach across 220+ countries.