Courier Post API Integration and Tracking with ClickPost
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Benefits of Connecting with Courier Post Through ClickPost
Drive greater efficiency through ClickPost’s integrated logistics tools.
- Get 41% higher csutomer engagement with LLM-powered personalized emails.
- Reduce 40% of RTOs with AI-powered delivery exceptions management.
- Convert 54% of returns into exchanges to boost customer lifetime value.
Check the integration library
Partner ID | Order Creation | Cancellation | Tracking via Polling | Tracking via Webhook | Proof of Delivery (POD) | Non Delivery Report (NDR) | Create Pickup Request | AWB Generation Flow | Label Generation | Country | |
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Courier Post
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✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Clickpost Generated | India |
Courier Post Services with ClickPost
How to Track Courier Post Packages

Track Courier Post Packages with ClickPost Tracking Page
- Visit ClickPost’s tracking page.
- Choose Order ID or Tracking/AWB number.
- Enter the number in the input field.
- Track your parcel’s live location instantly.

Track Courier Post Packages on the Official Page
- Scroll down to the Quicklinks section.
- Select ‘Tracking’ and navigate to ‘Track a Parcel’.
- Fill in the required order/tracking ID.
- View your shipment status within seconds.
List of Courier Post APIs
API | Description |
---|---|
Manifestation and shipping label generation API | Pulls labels from manifests and creates new ones on demand. |
Track Shipment API | Gets real-time tracking details for any shipment. |
Cancellation API | Supports cancellations before or after shipping. |
EDD API | Estimates delivery time based on destination and preset factors. |
NDR Action Update | Sends real-time alerts for shipment exceptions. |
Return Webhooks | Delivers instant updates on return requests and shipment progress. |
Frequently asked questions
What are the key features that ClickPost offers for integrating with Courier Post’s API for efficient tracking?
ClickPost offers unified order tracking as a key feature for merchants integrating with Courier Post’s on its platform. It tracks shipments across multiple carriers besides Courier Post and offers granular tracking visibility on order placements, carrier allocation, pickup schedules, in-transit milestones, delivery attempts made, out for delivery, and delivery confirmation. In addition, it proactively keeps track of shipping exceptions like stuck parcels, delayed or failed deliveries, lost shipments, SLA, and EDD breach.
Can ClickPost help businesses automate real-time tracking updates for Courier Post deliveries?
Yes. ClickPost deploys both tracking webhook and APIs to enables real-time tracking updates from Courier Post. While the webhook captures tracking data from the carrier, its API proactively nudges the system at regular intervals when an update is delayed. This ensures you get consistent and live visibility of your shipment’s progress—be it in the forward journey to the customer or the revese to your warehouse.
Do businesses benefit from ClickPost’s ability to consolidate Courier Post tracking with other carrier information?
Absolutely. ClickPost’s ability to consolidate shipment status updates across 550+ carriers means that businesses are in loop with their parcel’s movements without interruptions even when it passes through multiple carriers. They can trigger notifications at key milestones to customers to improve their post-purchase engagement and resolve issues arising due to any exceptions encountered in-transit.
How does ClickPost help businesses improve delivery reliability when using Courier Post?
ClickPost reduces the chances of RTO (Return to Origin) with its Control Tower and NDR management suite. It automatically manages failed deliveries, delays, stuck shipments with warehouse level visibility to address inefficienies. While it proactively notifyies customers, it also fetches their feedback, and relaying the information to the carrier to reattempt a delivery or address the hurdle at the warehouse.
What is Courier Post?
Courier Post was established by NZ Post in 1989 to focus on parcel delivery, and in 2021 it officially merged under the NZ Post brand. Since then, Courier Post offers access to NZ Post's 1.85 million delivery points, 200k PO Boxes, and 175k rural addresses. As NZ Post’s subsidiary, it has rapidly expanded and modernized its fleet, deploying electric vans and hydrogen trucks since 2022. The company offers a wide range of delivery services , most notably next-day courier and 3‑day Courier Economy options for parcels up to 25 kg and 1.5 m in length, with live tracking and pickup availability. Additionally, it compliments each service with add-ons like signature on delivery, saturday delivery, and rural surcharges. Businesses can leverage its same-day Express service that handle parcels over 25 kg or oversized items with GPS tracking and local fulfillment amenity. CourierPost supports digital integration through NZ Post's Shipping API suite, including tracking, label creation, rate lookup, parcel pickup, and address verification APIs. Courier Post also leverages NZ Post’s warehousing infrastructure— the 10,000 m² Wellington Super Depot sorting 11,000 parcels/hour and an eco-friendly fleet to offer scalable, eco‑aware logistics solutions. This robust network ensures reliable international delivery, handling customs clearance with a reach across 220+ countries.
Streamline your shipping experience with ClickPost
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