Exapaq API Integration & Tracking with ClickPost

ClickPost mostly monitors milestone-specific updates from Exapaq. These include Order Created, Picked Up, Shipped, In Transit, Out for Delivery, Delivered, and more. It also captures updates on delivery delays, exceptions, reattempts, and returns.

Yes! ClickPost’s tracking APIs and webhooks automatically fetch tracking updates from the Exapaq shipments and show them on both the merchants’ and customers’ portals. It also triggers automated checkpoint-specific notifications to shoppers via channels like email, SMS, and WhatsApp. Merchants can also add their brand details to these notifications and personalize them with local languages and customized content.

Without a doubt! ClickPost manages delivery exceptions for Exapaq shipments through its NDR management API and AI delivery exceptions manager, Parth. The NDR management API updates carriers with the latest NDR reports. Then, ClickPost’s NDR management system automates the entire feedback loop between customers and carriers. Parth makes the customer communication process much more efficient. Once carriers receive the responses, they make successful reattempts.

Exapaq was founded in 1995 to offer specialized B2B delivery services to businesses. Later, it was acquired by Geopost in 2006 and rebranded as DPD France in 2015. As of now, it has 80 depots in France and 5 sorting hubs. Over 2,700 professionals have been employed by Exapaq to offer reliable delivery services to businesses. It has a track record of handling 415,000 parcels every day. With the DPD CLASSIC service offered by DPD France, you can reach your business customers within 24-48 hours. For individual shoppers, this company offers solutions, such as home delivery and pickups at parcel shops. As of now, it has an extensive network of 6,800 parcel shops in France. Its international delivery services take 2 to 8 days to send a parcel across countries in Europe and worldwide. To help e-commerce businesses manage their logistics operations more efficiently, Exapaq offers easy integrations with e-commerce platforms like Magento, Shopify, Prestashop, WooCommerce, OpenCart, etc. It also offers specialized services catered to the needs of different product segments, like healthcare, wine & spirits, books & magazines, etc.