Newgistics API Integration & Tracking with ClickPost
Cut shipping costs by 30% with ClickPost’s smart logistics technology.

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Benefits of Connecting Newgistics with ClickPost
Integrate Newgistics via ClickPost to take your shipping process to the next level.
- Scale post-purchase experience—improve customer NPS by 40% through automated tracking.
- Save on costly returns by automating 90% of your failed delivery resolutions.
- Don’t lose your revenue—turn 54% of returns into successful exchanges.
Check the integration library
Partner ID | Order Creation | Cancellation | Tracking via Polling | Tracking via Webhook | Proof of Delivery (POD) | Non Delivery Report (NDR) | Create Pickup Request | AWB Generation Flow | Label Generation | Country | |
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Newgistics
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✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Clickpost Generated | India |
Newgistics Services with ClickPost
How to Track Newgistics Packages?

Track Newgistics Packages with the ClickPost Tracking Page
- Collect the tracking IDs from Newgistics.
- Launch ClickPost’s tracking portal.
- Fill in the bar with the tracking numbers.
- Hit “Track Your Order” to view the real-time shipment status.

Track Newgistics Packages on the Official Page
- Visit the tracking portal of Pitney Bowes. (Pitney Bowes has acquired Newgistics.)
- Enter tracking numbers in the given box. You can add up to 50 tracking numbers, each per line.
- Hit the search icon.
- Within minutes, the shipment status will appear on the portal.
List of Newgistics APIs
API | Description |
---|---|
Manifestation and Label Generation API | Eliminate manual hassles by auto-generating shipping labels and AWB numbers with Newgistics. |
Track Shipment API | Consolidate shipment tracking across carriers on a unified portal. |
Cancellation API | Use this API to cancel orders with zero delay. |
EDD API | Keep customers informed with precise delivery timelines. |
NDR Action Update | Keep carriers notified with live NDR reports and resolve them automatically to improve the delivery rate. |
Return Webhooks | Track every return and refund smoothly with Newgistics-integrated webhooks. |
Frequently asked questions
How does ClickPost help businesses improve logistics and delivery performance with Newgistics?
ClickPost leverages its automation technology and enterprise-grade APIs to help businesses improve their logistics performance with Newgistics. It offers a unified API that supports 500+ logistics providers worldwide. Using this integration and ClickPost’s multi-carrier platform, merchants can manage the end-to-end delivery process across carriers within a unified portal. ClickPost automates shipment manifestation, order tracking, exception handling, returns management, delivery notifications, and more. It also provides in-depth insights into delivery performance to help improve logistics strategy.
Can ClickPost consolidate Newgistics tracking data with other carriers to optimize delivery visibility?
Yes! ClickPost comes pre-integrated with 500+ carriers and offers a unified API for them. Through this integration, businesses will get consolidated tracking data across multiple carriers, along with Newgistics, on a centralized platform. This unified approach reduces manual hassles and streamlines the process for better delivery management.
What tools does ClickPost use to manage Newgistics delivery delays or exceptions?
ClickPost uses its tracking and NDR management APIs along with its AI delivery exceptions manager (Parth) to manage Newgistics delivery delays and exceptions. The tracking APIs monitor the delivery journey and instantly update regarding delivery delays and exceptions. Its NDR management API then updates the carriers’ databases with the latest exception reports while Parth automates the customer engagement workflow. This information is again sent to carriers for the next attempts.
Does ClickPost enhance the customer experience with automated notifications for Newgistics deliveries?
Definitely! ClickPost triggers automated delivery notifications for Newgistics shipments to shoppers via multiple communication mediums, including SMS, email, and WhatsApp. Merchants can personalize these notifications with customized content, brand details, and shoppers’ native languages.
What is Newgistics?
Founded in 1999, Newgistics is an e-commerce solutions and logistics service provider now operating under the company Pitney Bowes. Newgistics was ranked as the #1 vendor for global commerce and fulfillment by IR1000. It focuses on helping retailers improve their customers’ post-purchase experience by offering end-to-end fulfillment solutions, from parcel delivery and freight management to returns management and international shipping. Initially, Newgistics became well-known because of its return processing capabilities. Its SmartLabel technology was renowned for reinforcing the easy return process through prepaid and pre-addressed barcode labels. After being acquired by Pitney Bowes, it has expanded its service offerings and provides a complete suite of e-commerce solutions to businesses of all sizes. For domestic shipping, Newgistics usually takes 2-3 business days to deliver a parcel. As of now, this logistics company delivers to 220 countries worldwide. Besides the delivery services, Newgistics also offers inventory management and warehousing solutions to businesses.
Streamline your shipping experience with ClickPost
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