Table Of Contents
Shipping services
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National shipment
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International shipment
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Express and cost-effective service
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Local courier delivery
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Standard delivery
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Next-day delivery
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Air, ocean and road freight service
Special services
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Redelivery
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Shipping labels generation
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Customer support
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Cash on delivery option
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Pick-up and drop-off locations
Technology services
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API integrations
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Logistics management system
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Personalised routing solutions
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Shipment tracking system
About Ninja Van Malaysia
Ninja Van is a tech-enabled logistics company offering hassle-free shipping services in Malaysia and across Southeast Asia. Its services help e-commerce businesses to automate and streamline their supply chain. The company's services include international shipping, COD services, pick-up options, tracking management, redelivery option, etc. Ninja Van's customisable logistics solutions help online retailers to grow their businesses and provide an excellent post-purchase experience to their customers.
Founded in 2014, Ninja Van has become Singapore's leading last-mile logistics company. The company's network covers six Southeast Asian countries - Singapore, Vietnam, Philippines, Indonesia, Malaysia and Thailand. It delivers 2,000,000 parcels every day. Ninja Van has served 120,000,000+ customers and covered 100% of Southeast Asia. Its logistics solutions simplify shipping operations and make shipping easier for both recipients and shippers. The company is trusted by 600,000+ shippers across Southeast Asia.
Ninja Van offers a wide range of shipping services in Malaysia. It integrates with multiple e-commerce platforms so that online sellers can avail of services at affordable prices. The company's shipment services include local courier, next-day and standard deliveries and international shipment services. With these services, e-commerce stores can sell their products globally. Ninja Van offers flexible pick-up and drop-off options. Online retailers can choose any pick-up or drop-off location at their convenience.
The company's dashboard enables e-commerce retailers to track shipments, generate shipping labels and create orders. Its customised tracking portal allows them to track their order using a tracking number. With Ninja Van's fulfilment solutions, online merchants can manage their inventory and scale their businesses. Its warehouse management system integrates with marketplaces and e-commerce platforms for inventory visibility. The company also provides value-added services such as a COD payment option, customer support, redelivery option, etc., for a better customer experience.
In addition to these shipping services, Ninja Van gives technical support to e-commerce businesses. It offers a logistics management system, personalised routing solutions, API integrations, and bulk upload of orders via CSV. The company's best-in-class shipping solutions fulfil online sellers' and shoppers' needs. Ninja Van has a logistics API integration with ClickPost that allows them to meet every aspect of their supply chain management process. Also, this integration delivers top-notch services such as NDR management, Shopify returns, returns management, etc.
FAQs about Ninja Van Malaysia
1) How can I track my Ninja Van parcel?
Ninja Van provides you with a tracking ID after sending your parcel. You have to use this ID to track your parcel. On the company's branded tracking page, enter the tracking ID. After entering this ID, you will get the tracking details. You will be shown the status of your parcel. The shipment status shown can either be delayed, on hold or cancelled.
2) How much time does Ninja Van take to deliver packages?
Ninja Van has a great delivery time. It takes around 1 to 3 working days to ship packages irrespective of parcel size and weight. The company's express delivery service takes only 1 to 2 working days to ship parcels. Hence, customers don't have to wait for long to get their orders.
API | Description |
Manifestation and shipping label generation API: |
Create order on Courier Partner, fetch waybill and shipping label and place pickup request |
Track Shipment API: | Track your Ninja Van Malaysia shipment using AWB and Courier Partner |
Cancellation API | Cancel shipment manifested on Courier Partner for faster returns |
EDD API: | Show estimated delivery date for shipments on the order checkout page |
NDR Action update: | Updates the after NDR action directly on courier company’s database |
Return Web-hooks: | Track your return shipment using AWB and Courier Partner using web-hooks |
VIEW API DOCUMENTATION