Paack API Integration & Tracking with ClickPost

Let customers access a branded returns tracking page and reduce returns-related escalations by 71%.

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Benefits of Connecting with Paack through ClickPost

Take advantage of Paack’s same-day European shipping network, backed by ClickPost’s logistics intelligence. 

  • Use automated workflows that eliminate manual effort and lower shipping costs by 29%. 
  • Keep track of all load distribution metrics and improve SLA adherence with connected carriers by 24%.
  • Provide reliable post-purchase services like branded tracking and grow your NPS ratings by 21%. 

Check the integration library

Partner ID Order Creation Cancellation Tracking via Polling Tracking via Webhook Proof of Delivery (POD) Non Delivery Report (NDR) Create Pickup Request AWB Generation Flow Label Generation Country
Paack
Paack
Clickpost Generated India

How to Track Paack Packages?

Track Paack Packages with the ClickPost Tracking Page

  • Note down your Paack tracking number. 
  • Go to ClickPost’s tracking page. 
  • Use the space provided to enter your tracking number. 
  • Click “Track” to get all location details of your parcel. 

Track Paack Packages on the Official Page

  • Visit Paack’s tracking portal. 
  • Type in your order number and postal code. 
  • Hit “Track my Order” to start tracking.
  • View your shipment’s tracking status. 

List of Paack Logistics APIs

API Description
Manifestation and Label Generation API Automate the process of manifesting orders and generating shipping labels.
Track Shipment API Use Paack’s official network to retrieve real-time tracking details.
Cancellation API Cancel any order in an instant with the help of this API.
EDD API Show accurate estimated dates of delivery on each product page to help customers with strategic purchases.
NDR Action Update Manage every failed delivery in one dashboard and quickly initiate appropriate action during any escalations.
Return Webhooks Get access to Paack-integrated webhooks that let you quickly begin a return order.
API & Description
Manifestation and Label Generation API
Automate the process of manifesting orders and generating shipping labels.
Track Shipment API
Use Paack’s official network to retrieve real-time tracking details.
Cancellation API
Cancel any order in an instant with the help of this API.
EDD API
Show accurate estimated dates of delivery on each product page to help customers with strategic purchases.
NDR Action Update
Manage every failed delivery in one dashboard and quickly initiate appropriate action during any escalations.
Return Webhooks
Get access to Paack-integrated webhooks that let you quickly begin a return order.

Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

How does ClickPost integrate Paack’s tracking API to provide seamless shipment updates?

Once you add your Paack API key in ClickPost and connect the two platforms, ClickPost will fetch hourly updates from the carrier. This will also be displayed on your tracking page, enabling customers to easily check for live location updates independently.

What shipment milestones can ClickPost track for Paack deliveries?

ClickPost can track various shipping milestones for Paack and any carrier’s shipments. These include, but are not limited to:ShippedOut for Delivery Delivered

Can ClickPost provide real-time delivery updates and status changes for Paack shipments?

Yes. ClickPost provides live delivery updates to your customers and automatically changes the tracking status of an order in the main dashboard. It also sends your customers notifications over different communication channels.

How does ClickPost resolve delivery exceptions or delays for Paack shipments?

During delays or exceptions, ClickPost follows a strict protocol to first categorize shipments with similar exceptions, such as delayed or failed deliveries. Next, your customers are sent personalized notifications about their shipment’s status. ClickPost also helps you connect with your carrier and resolve any such shipments before matters escalate further.

What is Paack?

Paack is a courier company that is currently headquartered in Barcelona, Spain. However, its origins trace back to being formed in Dubai in 2015. With a decade of doing business in the logistics industry, it today offers shipping small packages, facilitation temperature-controlled delivery, and returns. As of today, Paack has managed to deliver 95+ million shipments and has over 100 international clients. Currently, it is spread over 4 countries and 150+ European cities, while having a manpower of 3,000+ delivery drivers. With a sizable fleet, the company offers both same and next-day delivery services to customers in Europe. Same-day shipping is mainly covered throughout Spain and areas in Portugal, France, and Italy. Once a customer places an order, Paack works to fulfill it within two hours by picking the product from a local store. There’s also the option of ordering in the morning and getting it delivered within the evening. For 24-hour deliveries, your customers can choose the time to receive an item. When it comes to returns, consumers are allowed to choose a pickup time slot while Paack will manage printing the return label and sending the product back to your store/warehouse.

Streamline your shipping experience with ClickPost

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