Qxpress API Integration and Tracking with ClickPost

Definitely. ClickPost uses real-time tracking via webhook and API to monitor Qxpress shipments. It fetches updates every 120 minutes and unifies tracking statuses into milestone-based events. With 50+ notification templates and integrations across 30+ communication channels, ClickPost ensures automated, timely alerts for customers—delivering a consistent, personalized post-purchase experience.

Yes. ClickPost simplifies the sharing of tracking information to customers across key milestones or moments that customers are most concerned about. They are: order confirmed, out for pickup, in-transit, out for delivery, and delivered. It also proactively alerts customers when there are unexpected shipping delays or failed deliveries.

ClickPost instantly detects delivery delays, proactively notifying customers and monitors failed attempts through real-time tracking. Its NDR management system auto-categorizes issues, notifies customers via brand-defined channels, and captures their responses to enable quick reattempts. Multilingual IVRS support with AI voice agent ensures faster resolution, while escalations are routed to carriers for immediate action.

Founded in 2014 and rebranded as TracX Logis in 2024, Qxpress is a pan-Asian multi-logistics solutions provider that simplifies global supply chain management for eCommerce brands. Operating across 76 countries, the company offers end-to-end logistics—from warehousing to last-mile delivery and free doorstep pickup. With a strong presence in key port cities of China, South Korea, Singapore, Malaysia, India, Japan, and the United States, it manages over 100 million shipments. Its flagship platform, SmartShip, empowers merchants with a seamless web interface for order creation, tracking, pickup scheduling, and waybill generation. Qxpress integrates effortlessly with leading marketplaces such as Shopify, Lazada, Shopee, Naver, and Gmarket. Its smart cargo shipping facility connects merchants to a global marine logistics network and streamlines customs documentation and insurance claims processes. On the backend, its multi-warehouse management system supports real-time inventory tracking, inbound volume planning, and optimized picking routes. Driven by AI-powered demand forecasting and delivery optimization, it maintains a shipment error rate as low as 0.0001% and has achieved a 35% improvement in per-person operational efficiency. Qxpress is a leader in scalable, tech-enabled, cross-border logistics, especially for Asian businesses seeking to go global.