Table Of Contents
Shipping services
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Next-day delivery
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International air freight
Special services
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Money transfer
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Data cleaning
Technology services
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Tracking portal
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Virtual post office
About South African Post Office
Founded more than three decades ago, the South African Post Office is a state-owned company. It acts as the national postal service in the region of South Africa, with the only stakeholder being, of course, the government.
In fact, according to the law, no other agency can legally deal with mail in the region, making it the only company that can do so. Users are provided a wide range of postal services here, and it also facilitates international shipping as long as you have a parcel weighing above 5 kilograms.
The most widely used (and available) service is Parcelplus. You can avail of this at any given outlet. However, keep in mind that only packages that exceed a certain metric (like more than 1 kilogram) will be considered as a parcel.
Smaller-sized items that are under 458 x 324 x 100mm in dimensions and weigh below 1 kilogram are labeled as an “Econoparcel.” You can insure each package at a fixed rate of 2% of the package’s declared value. The charge for this is capped at R5000 (equivalent to 22,000 INR approx).
Additionally, citizens of South Africa can benefit from Speed Service Couriers, an offshoot of the South African Post Office. You can easily facilitate deliveries overnight, within the same day, or on a Saturday. It’s optimal for people who need to send an emergency package. The same service can also be used to ship internationally to 200 countries.
Yet another facility here is shipping mail. You can select to deliver normal, fast, or fax mail, depending on your needs. For international mail, you can expect the recipient to have the mail within 4-5. There is a list of items that are prohibited from being sent via mail, such as plants, liquids, and narcotics.
Besides shipping, companies can also use a data cleaning service that helps them clear any miscellaneous addresses and/or pin codes in their records. There’s also the option to send money to another citizen within the region of South Africa and a few overseas nations.
For tracking a shipment, users can open the tracking tool on the main website, enter their order number, and get all the related information. It’s good to note that domestic and international shipments have different tracking tools. ClickPost has an efficient tracking API integration with the South African Post Office, giving you access to all of its national and international services instantly!
FAQs about South African Post Office
1) How long does it take to ship express domestic parcels?
Domestic courier items can be delivered either on the same, the next, or the following day. Users are also given the option to choose from a variety of services such as door-to-door, counter-to-door, etc.
2) Does the South African Post Office accept COD orders?
Yes. The courier company does accept COD orders nationwide. For international orders, there is an extra fee, and it is only available in the regions of Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, Zambia, and Zimbabwe.
API | Description |
Manifestation and shipping label generation API: |
Automate the process of both generating AWB numbers and bulk shipping label creation to manifest a more efficient fulfillment. |
Track Shipment API: | Check the location status of each shipment in one place. |
Cancellation API | Cancel an order instantly whenever your customers make a request. |
EDD API: | Provide accurate ETAs to improve the post-purchase experience. |
NDR Action update: | Take quick action during failed deliveries and create a seamless channel of communication between the customer and delivery agent. |
Return Web-hooks: | Expedite return orders by creating bulk return labels. |