South African Post Office API Integration & Tracking with ClickPost

Integrate South African Post Office with ClickPost for real-time tracking and a smarter delivery process. Start today!

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Benefits of Connecting with South African Post Office through ClickPost

Leverage the delivery services of South African Post Office, supercharged by ClickPost’s smart logistics technology. 

 

  • Bring down customer WISMO queries by 66% with automated branded tracking. 
  • Turn 54% of returns into retained revenue through smart exchange nudges. 
  • Cut down turnaround time by 31% with smart carrier allocation. 

Check the integration library

Partner ID Order Creation Cancellation Tracking via Polling Tracking via Webhook Proof of Delivery (POD) Non Delivery Report (NDR) Create Pickup Request AWB Generation Flow Label Generation Country
South African
SAPO
Clickpost Generated India

How to Track South African Post Office Packages ?

Track South African Post Office Packages with the ClickPost Tracking page

  • Get the tracking IDs provided by South African Post Office. 
  • Open the official tracking dashboard of ClickPost. 
  • Enter the tracking numbers in the box given. 
  • Click on “Track” to view real-time status updates. 

Track South African Post Office Packages on the Official Page

  • Visit the tracking portal of South African Post Office. You will find two options. One for tracking domestic parcels and another for international parcels. 
  • Choose the option as per your need. 
  • Enter the tracking number in the box provided. 
  • Hit “Search” for the live shipment updates. 

List of South African Post Office APIs

API Description
Manifestation and Label Generation API Generate shipping labels and AWB numbers in bulk.
Track Shipment API Monitor the end-to-end shipment journey on a unified portal.
Cancellation API Cancel orders simply with this API.
EDD API Show delivery timelines on various pages of the website to maintain transparency.
NDR Action Update Auto-sync NDR cases with the carrier databases and resolve these NDR cases automatically.
Return Webhooks Monitor customer returns and refunds using South African Post Office-integrated webhooks.
API & Description
Manifestation and Label Generation API
Generate shipping labels and AWB numbers in bulk.
Track Shipment API
Monitor the end-to-end shipment journey on a unified portal.
Cancellation API
Cancel orders simply with this API.
EDD API
Show delivery timelines on various pages of the website to maintain transparency.
NDR Action Update
Auto-sync NDR cases with the carrier databases and resolve these NDR cases automatically.
Return Webhooks
Monitor customer returns and refunds using South African Post Office-integrated webhooks.

Frequently asked questions

Everything you need to know about ClickPost’s Carriers Integration

What are the integration steps for linking South African Post Office’s API with ClickPost for improved tracking?

The integration process for linking South African Post Office’s API with ClickPost is pretty straightforward and simple. It will just need a few configuration updates to go live with South African Post Office. To begin, thoroughly review the API documentation and obtain the necessary API credentials. Once done, use the credentials to implement the carrier authentication mechanism. That's it. After the integration is done, ClickPost’s tracking API will automatically interact with South African Post Office’s API to fetch live shipment updates.

How does ClickPost handle delivery delays or missed deliveries with South African Post Office shipments?

ClickPost sends automated delay alerts to shoppers and shows the same on the tracking portals. Besides, it uses its automated NDR management system and AI delivery agent, Parth, to handle missed deliveries. After notifying the carriers of the missed delivery events, it reaches out to the customers to fetch their feedback on missed deliveries. Once customers respond, it again sends that data back to the carrier for the next delivery attempts.

Is it possible for companies to track both local and international South African Post Office shipments through ClickPost?

ClickPost gets tracking updates from the South African Post Office system via its tracking APIs and webhooks. This means businesses will get real-time updates on every parcel, whether they’re being shipped locally or internationally.

For businesses using South African Post Office, how does ClickPost enhance delivery visibility and reporting?

ClickPost leverages its tracking APIs and webhook mechanisms to retrieve real-time shipment statuses directly from the carrier’s system. It then standardizes this data and shows the entire journey on a unified dashboard. It also provides customers with a branded tracking page to help them monitor their shipments. Customers will also receive on-time delivery notifications via multiple channels such as SMS, email, and WhatsApp. In terms of reporting, ClickPost sends 50+ customizable downloadable reports on various aspects, such as SLA compliance, carrier performance, stuck shipments, in-transit shipments, and failed deliveries. This helps merchants better strategize their future operations.

What is South African Post Office?

Founded in 1792, South African Post Office (SAPO) is a state-owned enterprise responsible for managing the national postal services of South Africa. It operates an extensive network of 1400+ postal outlets and has the capability of handling 2 million shipments daily. It also provides international mail and delivery services to 196+ countries worldwide. South African Post Office offers multiple solutions under its service offerings. These include mail services, financial services, logistics solutions, and retail services. Under the domestic services, it offers a wide range of solutions, including competition mail, EasiPost, Faxmail, Fast mail, Postboxes, domestic parcel service, etc. Speed Services Courier is an independent delivery service offered by South African Post Office. Through this service, you will benefit from domestic overnight delivery in Southern Africa. This service includes a range of options, such as door-to-door delivery, counter-to-door delivery, same-day courier, Saturday delivery, and more. In fact, Speed Services Couriers also serves 200+ destinations worldwide. South African Post Office offers an international priority mail service that allows businesses to send small parcels and documents to destinations around the world. It provides cash-on-delivery services, but this service is only available for parcels sent to Botswana, Lesotho, Malawi, Mozambique, Namibia, Eswatini, Zambia, and Zimbabwe.

Streamline your shipping experience with ClickPost

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