Swftbox API Integration & Tracking with ClickPost

ClickPost optimizes operational efficiency for companies managing Swftbox shipments at scale through several powerful features. First of all, it automatically syncs orders to its dashboard, minimizing the need for manual entry and extra time. Its order manifestation and label generation API automatically generates bulk shipping labels for faster dispatch. ClickPost also provides a unified dashboard where you will get end-to-end visibility across all shipments and get visibility on delivery exceptions. To improve the delivery rates, ClickPost also provides an automated NDR management system. In addition, it simplifies the reverse logistics journey for Swftbox shipments and offers analytics across various aspects of the shipment journey to better strategize the process.

Yes! ClickPost sends the delay alerts to shoppers and updates the same on the tracking dashboard. To manage failed deliveries and reduce RTO%, ClickPost uses its automated NDR management system. It first notifies the carrier of the latest NDR reports and segregates them into issue-specific buckets. After that, it notifies customers through several channels to fetch their responses. Once they respond, the information is sent back to the carrier for the next reattempt.

For companies using Swftbox, ClickPost ensures timely notifications and tracking updates through several advanced functionalities. ClickPost uses its tracking APIs and webhooks to retrieve real-time tracking information on Swftbox shipments. It then triggers checkpoint-specific delivery notifications to shoppers via channels like SMS, email, and WhatsApp. Enterprises can customize these messages with their brand images, personalized content, and customers’ preferred languages to boost brand authority. Plus, it also sends delay alerts to shoppers to reduce their anxiety.

Founded in 2020, Swftbox is a UAE-based, full-stack e-commerce platform designed to improve customers’ post-purchase experience with convenient fulfillment and shipping solutions. This company provides a range of shipping services to meet different customer needs. Over 100+ brands trust Swftbox for their logistics requirements. Swftbox offers various last-mile delivery options, such as same-day delivery, next-day delivery, etc. In fact, it provides 2-4 hours delivery across Dubai. Swftbox has an extensive network of fleets that reinforces punctual deliveries while projecting your brand identity. It has a track record of a 99% on-time delivery rate, underscoring its reliability as a trusted delivery partner. Alongside these, Swftbox also takes care of the end-to-end fulfillment process—from sorting, picking & packing to the delivery to the end customer. This company has established various fulfillment centers for the safe & secure storage of items. Alongside the delivery process, Swftbox also eases payment collection by offering a number of options, such as COD, card on delivery, payment links, etc. It also captures POD to confirm the safe delivery of the items. For international shipments to the GCC, Europe, and North America, Swftbox takes around 3-5 days. In addition, it also takes care of the reverse logistics journey of orders. Through Swftbox Controlroom, businesses can easily manage domestic and international shipments on the go. It also provides a web app to shoppers to help them monitor their shipments.