Toll Priority API Integration & Tracking with ClickPost

ClickPost displays a set of key delivery milestones on its dashboard. These include Shipment Created, Picked Up, In Transit, Out for Delivery, and Delivered. It also shows chronological timestamps along with the milestones. Plus, it shows updates on delivery delays, exceptions, reattempts, and returns.

ClickPost keeps both merchants and customers updated regarding delivery delays and comes up with an automated NDR management system to handle delivery exceptions. This NDR management system first detects failed delivery cases and updates the carrier regarding the same. Next, it notifies customers via different channels and fetches their responses. ClickPost’s AI NDR manager, Parth, makes the process much more efficient. Once it gathers the responses, it sends the data back to the carrier for the next reattempts.

Yes! ClickPost uses its tracking APIs and webhooks that automatically retrieve updates on Toll Priority shipments and show them on the dashboards after standardization. It also sends on-time delivery alerts to shoppers via multiple channels. Businesses can customize these notifications with their brand theme, customer-preferred languages, and personalized content.

Headquartered in Australia, Toll Priority used to operate under the umbrella of the broader Toll Group. Toll Group is a giant Australian freight company that provides specialized logistics and supply chain solutions and is serviceable across 150+ countries worldwide. In 2021, Toll Group sold its Global Express arm (which included Toll Priority) to Allegro Funds. This business was later rebranded as Team Global Express, and Toll Priority is now a part of Team Global Express. Toll priority focuses on time-critical and urgent delivery services. While Toll Priority mainly serves Australia, it also offers international delivery services. As a result, Toll Priority can be the best option for those businesses looking to meet customers’ ultrafast delivery needs, both domestically and internationally. Toll Priority offers a range of services under its offerings. These mostly include express delivery, same-day delivery, next-day delivery, overnight delivery, freight shipping, e-commerce shipping, and so on. Through Toll Priority, you will also benefit from document management and mailroom services. Alongside these, this company offers various technology-powered services such as real-time tracking, online booking, API integration, and more.