X-Posts API Integration and Tracking with ClickPost

Yes! ClickPost automates delivery status updates for the X-Posts shipments through its tracking APIs and webhooks. When ClickPost receives shipment updates from the X-Posts system, it standardizes that information and sends automated alerts to customers at each milestone. These alerts can also be customized with brand details and customers' preferred languages.

ClickPost oversees the entire delivery journey and updates the carrier’s databases instantly as soon as a delivery fails. It then segregates the NDR reports into issue-specific buckets and sends automated alerts to shoppers to fetch their responses and accordingly helps delivery agents to make the next attempt. ClickPost has also launched an AI delivery exceptions manager, Parth, for seamless customer communication and NDR resolution.

Definitely! ClickPost tracking APIs and webhooks provide real-time visibility across all X-Posts deliveries. Once X-Posts shipments are manifested through ClickPost, its tracking APIs periodically communicate with the carrier’s system to fetch live data and display it on a unified dashboard. If enterprises configure the tracking webhooks on ClickPost's dashboard, it will automatically push delivery updates at the backend of the system as the shipment progresses through the journey. In both cases, businesses can monitor and control the entire shipping process.

Established in 2017, X-Posts is an Egypt-based parcel company known for offering superfast delivery services in the region. This carrier has strategically expanded its branches across several locations, including Giza, Delta, and Alexandria, to enhance its service accessibility and strengthen last-mile delivery solutions across Egypt. X-Posts’ services have been specially designed to serve small-to-medium e-commerce businesses. These services include door-to-door delivery service, stock-to-door delivery solution, and stock-to-stock delivery solution. At the same time, it supports various financial transaction methods, such as bank transactions, phone cash by Orange, Vodafone, or Etisalat, and more. It also offers COD services to improve customers’ shopping experience. To make its services more accessible, X-Posts has come up with a flat-rate shipping solution. For just 35 EGP, this carrier company offers a complete suite of delivery services within Cairo and Giza. This flat-rate service comprises offerings like delivery, packaging, product stocking, transaction processing, returns management, and more.