How do ClickPost and AfterShip differ in terms of logistics automation and operational control?

ClickPost offers rule-based logistics automation with full control over returns, tracking, refunds, and notifications—customized to fit your business logic. AfterShip supports standard flows but limits flexibility in routing, exceptions handling, EDD, and custom techstack integrations, making it less adaptable for brands with complex logistics needs.

Which platform—ClickPost or AfterShip—offers better support for multi-carrier management at scale?

While AfterShip offers a broader carrier network, it doesn’t enable scalable multi-carrier management like ClickPost does. With ClickPost, you get automated carrier selection, load balancing, seamless order creation, serviceability checks, etc. Additionally, you can integrate new carriers within a day, with new options added weekly.

Between ClickPost and AfterShip, which delivers more actionable logistics analytics for operations teams?

ClickPost delivers deeper, actionable analytics covering granular order tracking with all relevant variables. These include carrier turnaround times, on-time delivery success, real-time exception alerts, and comprehensive return analytics like reasons breakdown, refund logs, etc. AfterShip provides high-level tracking insights, but lacks the granular control ClickPost enables for performance optimization.

Between ClickPost and AfterShip, which provides stronger visibility into SLA breaches and performance metrics?

ClickPost extends real-time SLA tracking with carrier-wise performance metrics like first-time delivery attempt, TAT, and proactive alerts on shipment breaches. AfterShip’s insights center around transit times and on-time delivery. It lacks ClickPost’s operational depth in SLA monitoring, lowering precise visibility and control over carrier performance.

AfterShip vs ClickPost – Which Platform Powers Better Logistics for Enterprises?

Why brands that stay memorable choose ClickPost: the AI-powered way to retain customers and protect revenue.

Trusted by 450+ global brands

6 Ways ClickPost Leads in Post-Purchase and Returns

60%

WISMO Queries

54%

Returns converted to exchanges

WISMO Queries

Schedule Demo

AI-Driven Customer Segmentation

Our AI learns from every order and returns.

Segment customers intelligently and save time.
Reward the right shoppers, prevent misuse, and run returns quickly.
Protect revenue and strengthen loyalty.

Loyalty-Focused Returns

We turn every return into a loyalty moment.

Personalize return policies with flexible windows.
Set auto-approvals and issue credit instantly.
Ensure repeat business and lasting trust.

Retention-First Exchanges

ClickPost makes exchanges the easy, preferred choice.

Enable site-wide swaps and custom catalogs.
Automatically settle price differences.
Keep revenue in-house with store-credit options.

Personalized AI Tracking

ClickPost’s AI makes tracking personal.

Enrich every update with care tips and precise delivery times.
Highlight product suggestions, brand stories, offers, and local details.
Turn tracking into a memorable touchpoint and build engagement.

AI-Powered Notifications

We give your brand a post-purchase voice customers remember.

Craft hyper-personalized emails with AI.
Tailor communications to location, product details, etc.
Align every update with your brand tone.

Intelligent Revenue Protection

Get a powerful shield against costly return abuse with our fraud intelligence.

Detect risky returns early on.
Identify serial returners and apply safeguards in real time.
Balance customer trust and profit protection.

Compare ClickPost vs AfterShip

ClickPost is built for scale and precision. From 1000 to 100,000 returns, it adapts effortlessly to your growth. With 500+ carrier integrations and Shopify-ready apps, it fits perfectly into your tech stack and evolves with your brand.

AI Innovations	AI-driven post-purchase with personalized tracking, automated returns workflows, delivery estimates, and fraud controls.	AI for ETA and fraud. Advanced personalization is usually tiered or add-on.
Onboarding Time and Support	Fast onboarding, dedicated account manager for accelerated go-live.	Onboarding timelines stretch to weeks and support varies per plan.
Ease of Integration	Go live in 24 hours with a single API for carriers, storefronts, WMS, and systems like Stripe	A broad carrier library; developer-led custom integrations extend set up timelines.
Customer Support Quality	24/7 support from dedicated teams via chat, calls, and emails.	Support varies by plan restricting access to live chat and dedicated reps.
Holistic Returns Management	Customizable, AI led returns suite for RMAs, exchanges, refunds, fraud controls, and analytics.	Supports RMAs and exchanges but offers limited customization and AI optimization.
Pricing Structure	Transparent pricing; full-feature access for all users with pay-as-you-use model.	Low-cost base plans; key optimization tools available on higher tiers.

** Instructions:

Column 1: Name of the Feature
Column 2: Description of the feature
Column 3: Brand 1 details
Column 4: Brand 2 details
Column 5: Brand 3 details

Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".

1 -> Advanced

2 -> Intermediate

3 -> Limited

Hear It from the Brands That Use ClickPost

“The ClickPost team has personalized the flow to match our needs. Overall, it has saved us time, reduced effort, and improved the experience for our customers.”

“ClickPost’s team were experts in their systems and integrated seamlessly with ours. They proactively resolved every issue ensuring a smooth experience.”

“ClickPost is one of the best solutions available out there for shipment tracking! We are able to easily track all our shipments with utmost accuracy”

“I really liked this app. Thanks to the team for resolving my queries related to returns management. Easy to track all the return requests.”

“The app has made our returns process so much smoother. Customers can raise requests easily, and we get complete visibility of returns and refunds in one place. Setup was quick and hassle-free.”

“Super helpful team who are very accommodating to any change requests we put forward to them. Easy to set up and customize as you please.”

Got Questions? Let’s Clear Them Up

How do ClickPost and AfterShip differ in post-purchase experience and return handling?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

Which platform makes exchanges and returns easier to manage?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

Between ClickPost and AfterShip, which uses AI better to improve customer experience?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.

Which platform gives clearer visibility and smarter notifications across the post-purchase flow?

ClickPost uses AI-driven algorithms to analyze multiple factors, such as cost, turnaround times, SLA Adherence for carriers, to recommend the best carrier for each shipment.