ClickPost vs EasyPost: A Comparison of Features, Pricing, & Benefits

Trusted by 450+ global brands

A Quick Comparison of ClickPost and EasyPost:

Agile End-to-End Shipping Automation	Fully automated, flexible end-to-end shipping, with API-first integrations and AI-driven intelligence	1	2
Scalable Delivery Accuracy	Granular view on delays, stuck shipments, lost parcels, proactive alerts for on-time delivery	1	2
Post-Purchase Efficiency & Cost Control	Hyper-personalized customer interactions, milestone-based notifications, feedback collection, personalized returns instructions	1	2
Customizable EDD Logic	Custom-built models, EDD modified according to shipping speed and delivery types	1	2
EDD Breach Detection and Resolution	Automatically detects breaches, revises EDDs, and updates tracking portal]	1	3
Advanced Carrier Selection Algorithm	Automated carrier selection based on performance and multiple parameters	1	2
Plug and Play EDD Solution	EDD API and widget, easily integrable throughout the website	1	3
Omnichannel Shipment & Return Updates	Real-time notifications across SMS, Email, IVR, and WhatsApp at each critical milestone	1	3
Shipping Rate Aggregation	Aggregates rates from multiple carriers and offers discounted shipping rates	3	1
Automated Carrier Selection by Rates	Automated algorithm for selecting the most cost-effective shipping carrier	1	1
Flexible, Pre-Built Notification Templates	Customizable pre-designed templates, language localization, additional customizations	1	3
Enterprise-ready Branded Tracking	Completely customizable with whitelabeling, domain masking, marketing assets, feedback collection	1	2
Personalized Product Cross-Sales	Personalized product recommendation on the tracking page for cross-selling and incremental revenue	2	3
Efficient Order Cancellation Management	Allows easy order cancellation, notifies all stakeholders through webhook or API	1	1
Hyper-Configurable Returns Policy & Automatic Enforcement	Advanced hyperconfigurality to return and exchange policies and automated refund mechanism	1	3
Smart Returns to Exchange Conversion	Seamless return to exchange conversion on the dashboard, personalized exchange nudges	1	3
Flexible Exchange Options	Site-wide exchanges, reconciling price difference in the same flow	1	3
Advanced Automated Refunds	Triggers refunds at designated milestones, offers gift-card and store-credit, tracks refund status	1	3
Intelligent Order Routing	Sends orders to the right location, choosing the best carrier	1	2
Scalable Carrier Network Integration	Supports global carriers and partners, integrations completed in a day	1	2
Systematized Serviceability Verification	Verifies address, checks serviceability and operational hours based on pick-up and drop-off	1	2
Streamlined Address Verification	Dedicated AI for address verification, auto-review, and postal code detection	3	1
Comprehensive Reporting and Analytics	Delivers logistics insights, including carrier performance, notifications, and SLA data	1	2
Automated Proof-of-Delivery	Automatically fetches proof of delivery with dashboard logs for single and multi-piece shipments	1	2

** Instructions:

Column 1: Name of the Feature
Column 2: Description of the feature
Column 3: Brand 1 details
Column 4: Brand 2 details
Column 5: Brand 3 details

Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".

1 -> Advanced

2 -> Intermediate

3 -> Limited

	ClickPost	EasyPost

ClickPost

EasyPost

Who’s the final winner?

The Answer is ClickPost!

Fast-scaling brands expect more from multicarrier shipping than just rate shopping. They want faster delivery, real-time insights, and more control over logistics outcomes that directly contribute to revenue and retention. ClickPost delivers on all fronts with an agile, ROI-focused multi-carrier shipping and post-purchase engine.

With a large library of 550+ global and domestic carriers, ClickPost offers wider serviceability access alongside granular performance monitoring. Its Control Tower surfaces carrier-level SLA breaches and delivery delays. As a first-of-its kind solution, it also offers warehouse-level visibility into exceptions like stuck or lost parcels—generating holistic tracking.

As a result, ClickPost reduces delivery TAT and meets over 93% of delivery expectations. While it adds automation and intelligence at scale, EasyPost users often report limitations in operational efficiency as volumes grow. Its customizable logic for EDD, carrier allocation, and returns workflows helps brands cut shipping costs by over 30%.

Though EasyPost’s discounted rates work well for US-based shipping, ClickPost goes further. It reduces customer order-related queries by 56%, converts 54% of returns into exchanges, and retains 40% of return value as in-store credit. With ClickPost, you turn refunds into revenue and customer support into loyalty.

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Frequently asked questions (FAQ's)

Which platform—ClickPost or EasyPost—is better suited for enterprise-level logistics automation?

ClickPost enables 550+ multi-carrier integration, diverse delivery options, wider serviceability, last-mile efficiency, and cross-border logistics. It reduces order processing time, automates carrier selection, enables real-time tracking, and streamlines returns. EasyPost unlocks pre-negotiated rates but lacks the depth of logistics automation and post-purchase control ClickPost offers.

Between ClickPost and EasyPost, which offers more advanced tracking and delivery visibility features?

ClickPost provides real-time visibility with minute-level updates on a centralized dashboard. Brands can drill into carrier performance, EDD adherence, failed deliveries, and Turnaround Time, lost parcels at warehouse level. This enables proactive exception handling. EasyPost focuses on delivery status but lacks granular insights like stuck parcels, or delivery-stage failure breakdowns.

How does ClickPost's support for NDR and failed deliveries compare to EasyPost's functionality?

ClickPost has a dedicated NDR management module that automates the process of handling failed deliveries. It categorizes reasons for non-delivery, sends resolution prompts to customers, and syncs updates with carriers, thus reducing Return to Origin (RTO) rates. In contrast, EasyPost lacks a comparable automated or manual automated workflows for failed delivery resolution.

How do pricing models compare between ClickPost and EasyPost?

ClickPost offers flexible, usage-based pricing with full access to advanced features from the start. EasyPost’s free plan suits smaller shipment volumes, but several key capabilities—like advanced tracking and custom carrier integrations—are only available on enterprise plans, which impacts scaling flexibility for enterprises.

ClickPost vs. EasyPost

Trusted by 450+ global brands

A Quick Comparison of ClickPost and EasyPost:

Who’s the final winner?

Streamline your shipping experience with ClickPost