ClickPost vs. Narvar

Repeat Purchase Boost

Drive recurring sales with tailored recommendations, incentivize exchange, follow-up engagement

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Simplified Shipping Logistics

Auto-routing to vendors/warehouses following 50+ parameters, consolidated shipping, intelligent carrier selection

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Post-Purchase Experience Coverage 

Complete CX coverage, personalized content, language localization, milestone-based shipment visibility

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Custom EDD Calculation

Rule based and performance based EDD with adjustable accuracy, unique brand models

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Dynamic Delivery Date Placement

Embed EDDs across product, checkout, tracking pages for better CX

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EDD Breach Monitoring and Resolution

Anticipate breaches, auto-correct dates, unify delivery commitment across sales channels

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Configurable Delivery Dates

Smart EDD management with adjustable delivery dates and customer notifications

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Complete Delivery Chain Visibility

Real-time shipment tracking with status standardization, internal traceability for ops team

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Branded Tracking Page Personalization

Impressionable tracking based on customer segments, branding customization, no-code editor

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Strategic Product Recommendation

Data-driven product recommendation engine, customizable for categories and customer segments

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Omnichannel Notification Control

Active multiple communication channels, seamless integrations with communication gateways

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Proactive Delivery Communication

Triggered alerts for delivery and return events with 50+ personalized templates

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Shipment Exception Automation 

Detect shipment anomalies early, send automated alerts to customers

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Customer Feedback Collection & Analysis

Automatically trigger NPS review notifications post delivery events, get NPS insights

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Automated Return Authorization

Pre-configured return policy for automatic approval, flexible return window, etc.

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Non Returnable SKU Control

Set non-retunable/exchangeable SKUs by product tags, customer profile, return window, campaigns

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Custom Exchange Solutions

Define price-range & product collections for exchanges, tailored nudges, multi-item exchanges

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Innovative Refund Automation

Full or partial refunds, multiple modes, retries and manual overrides

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Site-Wide Exchanges

Revenue retention with site-wide exchanges for Shopify, automatic price variance reconciliation

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Cross-Retailer In-Store Returns

Supports in-store drop-offs for returns and exchanges

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Pre-set Return Charges

Levy return charges, reconciled during refunds, pre-print return labels

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Exchange Fulfillment Handling

Pause exchange fulfillment, resume based on return order tracking status

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Home Pickup Scheduling

Seamless home pickups with automated flows for pickup failure reduction

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Fraud Prevention

Reduces return policy abuse, AI enabled fraud detection filters suspicious customers

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