CriticaLog API Integration Platform

Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of CriticaLog using ClickPost.



CriticaLog is a leading supply chain management and logistics solution for eCommerce businesses. It combines shipping, special handling, fulfillment and technology services to offer a multi-modal critical logistics solution. With a reach of over 16,500 pin codes, the carrier partner is known to service the remotest partners of India. They also serve customers across 5 continents with strategic partnerships.



Logistics services for agile and target-segmented customer supply chain providing time and day-definite deliveries.  

  • Same day delivery (next flight out, hand carry, rush delivery)
  • Next day delivery (standard air, direct-to-door, direct master) 
  • Lite express (economy air, road express) 
  • Reverse logistics (reverse, repair and return, swap/ exchange) 
  • International delivery (door-to-door/port, freight clearance)


The logistics service provider offers competitive special handling services across industries. 

  • Cold chain movement (dedicated reefer truck and cold rooms)
  • Precious cargo handling (high-value items)
  • Dangerous goods movement
  • Radioactive handling 



Integration Time

  • Direct: 2-6 weeks

  • Using ClickPost: Immediate go-live

Ongoing API issues

  • Direct: 15-20 per quarter

  • Using ClickPost: 1-2 per quarter

SLA monitoring

  • Direct: Manual

  • Using ClickPost: Automated



ClickPost already has API integrations with CriticaLog for the complete shipping process.

  • Track Shipment API: Track your shipment using AWB and Courier Partner

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Updates the after NDR action directly on courier company’s database

  • Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks

View API Documentation

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Head of Logistics
Online Apparel Brand

ClickPost integrates with 120+ Carrier Partners

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List of E-Commerce Shipping Solutions

View all logistics service providers in India and how ClickPost helps you integrate with them


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Courier integrations-min

Step 1

Select the courier

Step 2

Enter Credentials, Pricing etc.
Unified dashboard

Step 3

Start Generating waybills

CriticalLog Shipping, Courier, and Logistics API Integration

Criticalog is, as the name suggests, a critical logistics company that provides much needed supply chain management and shipping services. Criticalog is run by a team of experts in the logistics industry and has its roots firmly planted in a 150 year old logistics company named Gondrand Logistics. It received a heavy dose of its funding from the Swiss investment firm, LoGon investments GmbH. In less than a decade, Criticalog has grown to service over 16500 pin codes across the country as well as in international borders. With the help of 120 airlines as partners, Criticalog has handled a total of nearly 4 million shipments, valued altogether at a little over 1 trillion USD. Criticalog specialises in custom logistics services, providing specialised handling for different types of goods, temperature controlled transit and is even equipped to handle radioactive materials in addition to high value or highly fragile shipments. 

If you're looking for speedy shipping services, Criticalog is a good choice as it provides same day delivery, next day delivery, a feature called lite express which is more cost effective, and even door to door international delivery with additional help for customs clearance. Criticalog can also be relied upon to provide highly effective reverse logistics services, a must-have for most ecommerce industries. When it comes to specialised handling, Criticalog takes care of temperature-sensitive shipments, time-sensitive shipments, fragile cargo, dangerous or hazardous materials, radioactive materials and even ODC (Odd Dimension Cargo). 

But perhaps what Criticalog is most appreciated for is the range of fulfilment services provided, including both B2B and B2C order fulfillment, strategic stocking for better inventory management, implant services at warehouses to oversee pickup and delivery operations, specialised packaging services to ensure optimal shipment conditions during transport, and break bulk services which ensure bulk shipments are directly moved to an ideal in-city storage point where each shipment can be split. 

Criticalog is especially helpful for international deliveries as it provides an Importer of Record, who then ensures the legality of goods being transported overseas and provides the right documentation for the same. Criticalog is an expert in reverse logistics and returns management. In fact, this carrier enables you to maintain full visibility over your inventory and supply chain. 

Using API integrations, you can receive delivery updates in real-time and monitor the entire life cycle of each shipment. You can optimize your shipping operations with the help of their logistics network planning and service operations management. If you want to get onboard with Criticalog, you can do it in less than 24 hours with the help of ClickPost and our Courier API integration.