DHL API Integration and Tracking


ClickPost Multi-carrier integration platform lets you integrate with 150+ carriers including DHL using a single API


Table Of Contents

DHL Services

Shipping services  

  • Multi-modal freight services

  • Same-day delivery services

  • International Express Delivery

Special services

  • Visibility and Risk Management

  • Transportation and Distribution

  • Green Logistics Services

Technology services

  • Shipment Tracking Services

  • Integrated Logistics Services

  • DHL Ecommerce Solutions

About DHL


DHL is a global courier, express mail service, and package delivery service provider company that delivers more than 1.8 billion packages yearly. Adrian Dalsey, Larry Hillblom, and Robert Lynn founded DHL in the year 1969 in San Francisco, USA, to solve the business courier services problems. After becoming a part of the German Deutsche Post, DHL shifted its headquarters to Bonn, Germany. DHL currently provides supply chain management and package delivery services in more than 220+ countries across the world. Apart from Germany, it has a notable presence in the United States, Middle East, Africa, and Asia. Today, DHL is a leading logistics company and employs more than 400,000 people worldwide. Its official website is and it provides customers both prepayment and cash on delivery payment options. DHL utilizes eCommerce shipping and fulfillment solutions, road, air, international express, etc. for the industrial supply chain management.

FedEx, UPS, and USPS are some of the main competitors of DHL courier companies. eCommerce businesses in India heavily utilize the courier services of DHL for delivering customer goods & items at their doorstep along with maintaining high levels of customer satisfaction. With DHL, eCommerce companies can ship and track their orders worldwide. DHL offers plenty of shipping services like freight forwarding, domestic shipping, customs, and tax clearance, along with fulfillment services like warehouse and inventory management, and other management services. Freight forwarding services use air, ocean, land, and rail freights. DHL’s freight services offer an insurance plan, doorstep delivery as well as real-time tracking of orders via the DHL website. The ocean freight service includes Full Container Load, Less than container load, etc. DHL’s years of expertise can help eCommerce businesses ship temperature-sensitive goods in its temperature-controlled fleets. 

DHL Road and Rail freight services can also be easily availed. Unlike most courier delivery providers, DHL provides time-sensitive same-day deliveries via its freight service. Ecommerce businesses that do not have the infrastructure to support too many orders can benefit from DHL’s offering of packages, pallet boxes of various sizes suitable for shipments of varied sizes. DHL offers the Same Day delivery services through its flagship services - Same Day Jetline, Same Day Speedline, and Same Day Sprintline. While the first two use air cargo for timely deliveries, the latter uses ground fleets. All 3 services provide order pickups within 60-120 minutes. DHL ships orders all year round barring holidays. 

This ensures orders are quickly picked up and delivered to recipients. DHL is also one of the few courier delivery providers that are capable of transporting extremely heavy machinery like trains. As a fulfillment center with core supply chain management capabilities, DHL can help eCommerce businesses throughout the world with efficient warehousing solutions. Warehousing is the process of storing goods in the 3PL’s warehouse till the seller receives an order. Warehousing requires the meticulous assembly of inventory, stock recording as orders are delivered or returned, and updating all selling channels with integrated WMS. DHL has over 4,00,000 sq. ft. over warehouse space coupled with 2 temperature-controlled units making up a total of 10,000 sq. ft. DHL can handle 20 million kgs of parcels and shipments per month. 

Warehousing solutions come with pickup and drop-off facilities, full-time live order tracking updates, reverse logistics, and value-added services like packaging, bundling, kitting, co-packaging, label printing, etc. DHL also offers many integrated services like on-site assembling of parts, spare parts delivery, visit from a technician to sort technical difficulties, and much more. DHL is a forerunner in the field of logistics and supply chain management. And over the years it has maintained the quality of its services, always putting the customers first and evolving to embrace newer technologies that enable faster and more reliable deliveries. ClickPost can make you go live with DHL in just one with its courier and shipping API integration with DHL. Join ClickPost to get access to numerous carriers all over the world.

FAQs about DHL


1) Where can I find the DHL Tracking number?

If you are looking for the DHL Tracking number for your ecommerce order, you can ask your ecommerce vendor to share the number. The tracking number of DHL is shared by the carrier in the confirmation email that you receive once you book a shipment with the carrier. 

2) Why does my order status say Contact DHL?

If your current order status on the tracking page says Contact DHL, it implies that there is not enough information about the whereabouts of your parcel. In such cases, you can contact the customer support of the carrier to obtain information about the specific updates about your order. 

3) Can I cancel or reschedule a pickup?

Once a pickup has been booked online, you cannot cancel it through the carrier’s website. If the circumstances are unavoidable, you can always contact customer support of DHL at 1800 200 1345/ 1800 111 345 and share your concerns with them. The support may be able to help you reschedule a delivery through their intervention.

List of DHL APIs

API Description
Manifestation and shipping label generation API:

Manifest a shipping label for your shipment with DHL

Track Shipment API: Trace your shipment and get the latest status updates
Cancellation API Recall the shipment to the warehouse origin
EDD API: Estimate the delivery date and display it on the checkout page
NDR Action update: Trigger NDR actions to optimize redelivery attempts
Return Web-hooks: Return an order through DHL reverse logistics services




How Does API Integration Work?

If you want to integrate the services of DHL with your ecommerce services, ClickPost offers a simple API Integration services to enable NDR and returns management services.


Step 1 - Select The Courier


Step 2 - Enter API Key


What else can you do with ClickPost?