DHL API Integration Platform

Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of  DHL using ClickPost.

 

ABOUT DHL

DHL is one of the logistics companies in India for eCommerce businesses. They come with over 50 years of experience in the shipping industry and offers global shipping services, catering to 220 countries and over 26000 pin codes. Use the ClickPost integration to enable white-labelled tracking and automated order status notifications on email and SMS. 

 
  • DOMESTIC AND INTERNATIONAL   

Wide national and international network 

Warehousing for small, medium and enterprise businesses 

Transportation and distribution

Contract logistics

 

DHL SHIPPING SERVICES

Air freight

Ocean freight 

Road freight

Rail freight

 

DHL GREEN LOGISTICS

Greener and sustainable logistics with carbon emission reporting

Optimized environmental footprint 

Eradicate waste and retain more value from the products 

Robust technology and multiple sustainability initiatives

INTEGRATING WITH DHL: DIRECT V/S CLICKPOST 

Integration Time

  • Direct: 2-6 weeks

  • Using ClickPost: Immediate go-live

Ongoing API issues

  • Direct: 15-20 per quarter

  • Using ClickPost: 1-2 per quarter

SLA monitoring

  • Direct: Manual

  • Using ClickPost: Automated

 

CLICKPOST API FOR INTEGRATING WITH DHL

ClickPost already has API integrations with DHL for the complete shipping process.

  • Manifestation and shipping label generation API: Create order on Courier Partner, fetch waybill and shipping label and place pickup request

  • Track Shipment API: Track your shipment using AWB and Courier Partner

  • Cancellation API: Cancel shipment manifested on Courier Partner for faster returns

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Updates the after NDR action directly on courier company’s database

  • Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Update the courier company on NDR

  • Returns: Track your return shipments using AWB and Courier Partner

View API Documentation

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Head of Logistics
Online Apparel Brand

ClickPost integrates with 120+ Carrier Partners

xpressbees fetchr rivigo safexpress indiapost wowexpress aramex ekart dtdc dunzo dotzot Gati dhl bluedart ecomexpress Delhivery Shadowfax Fedex
 

List of E-Commerce Shipping Solutions

View all logistics service providers in India and how ClickPost helps you integrate with them

 

Read More

HOW IT WORKS?

Courier integrations-min

Step 1

Select the courier
Picture2

Step 2

Enter Credentials, Pricing etc.
Unified dashboard

Step 3

Start Generating waybills
 

Why e-commerce companies prefer ClickPost over traditional logistics aggregators?

  • Complete control over Contracts with Logistics Partners
  • No middle-layer - Faster resolution of Shipping queries
  • Complete transparency in courier performance
  • Advanced features to reduce RTO% and automate operations
Courier tracking Dashboard
 

CLICKPOST SOLVES MULTIPLE PROBLEMS BEYOND SHIPPING PARTNER INTEGRATIONS

  • Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.

  • Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.

  • Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.

  • Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.

  • Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.

Explore Clickpost features

 

Overview of DHL

DHL is a global courier, express mail service, and package delivery service provider company that delivers more than 1.8 billion packages yearly. Adrian Dalsey, Larry Hillblom, and Robert Lynn founded DHL in the year 1969 in San Francisco, USA, to solve the business courier services problems. After becoming a part of the German Deutsche Post, DHL shifted its headquarters to Bonn, Germany. DHL currently provides supply chain management and package delivery services in more than 220+ countries across the world. Apart from Germany, it has a notable presence in the United States, Middle East, Africa, and Asia. Today, DHL is a leading logistics company and employs more than 400,000 people worldwide. Its official website is https://www.dhl.com/ and it provides customers both prepayment and cash on delivery payment options. DHL utilizes eCommerce shipping and fulfillment solutions, road, air, international express, etc. for the industrial supply chain management.

FedEx, UPS, and USPS are some of the main competitors of DHL courier companies. eCommerce businesses in India heavily utilize the courier services of DHL for delivering customer goods & items at their doorstep along with maintaining high levels of customer satisfaction. With DHL, eCommerce companies can ship and track their orders worldwide. DHL offers plenty of shipping services like freight forwarding, domestic shipping, customs, and tax clearance, along with fulfillment services like warehouse and inventory management, and other management services. Freight forwarding services use air, ocean, land, and rail freights. DHL’s freight services offer an insurance plan, doorstep delivery as well as real-time tracking of orders via the DHL website. The ocean freight service includes Full Container Load, Less than container load, etc. DHL’s years of expertise can help eCommerce businesses ship temperature-sensitive goods in its temperature-controlled fleets. 

DHL Road and Rail freight services can also be easily availed. Unlike most courier delivery providers, DHL provides time-sensitive same-day deliveries via its freight service. Ecommerce businesses that do not have the infrastructure to support too many orders can benefit from DHL’s offering of packages, pallet boxes of various sizes suitable for shipments of varied sizes. DHL offers the Same Day delivery services through its flagship services - Same Day Jetline, Same Day Speedline, and Same Day Sprintline. While the first two use air cargo for timely deliveries, the latter uses ground fleets. All 3 services provide order pickups within 60-120 minutes. DHL ships orders all year round barring holidays. 

This ensures orders are quickly picked up and delivered to recipients. DHL is also one of the few courier delivery providers that are capable of transporting extremely heavy machinery like trains. As a fulfillment center with core supply chain management capabilities, DHL can help eCommerce businesses throughout the world with efficient warehousing solutions. Warehousing is the process of storing goods in the 3PL’s warehouse till the seller receives an order. Warehousing requires the meticulous assembly of inventory, stock recording as orders are delivered or returned, and updating all selling channels with integrated WMS. DHL has over 4,00,000 sq. ft. over warehouse space coupled with 2 temperature-controlled units making up a total of 10,000 sq. ft. DHL can handle 20 million kgs of parcels and shipments per month. 

Warehousing solutions come with pickup and drop-off facilities, full-time live order tracking updates, reverse logistics, and value-added services like packaging, bundling, kitting, co-packaging, label printing, etc. DHL also offers many integrated services like on-site assembling of parts, spare parts delivery, visit from a technician to sort technical difficulties, and much more. DHL is a forerunner in the field of logistics and supply chain management. And over the years it has maintained the quality of its services, always putting the customers first and evolving to embrace newer technologies that enable faster and more reliable deliveries. ClickPost can make you go live with DHL in just one with its courier and shipping API integration with DHL. Join ClickPost to get access to numerous carriers all over the world.