SMSA API Integration Platform

Get Direct integrations with AWB, Shipping label, Tracking, Cancellation, NDR, Returns API of SMSA using ClickPost.



SMSA Express is a market leader in the eCommerce courier industry, offering a range of services including international and domestic express transportation, road, sea and air freight and customs clearance. Their established logistics network connects 230 countries.




SMSA Express helps eCommerce businesses manage the flow of products from suppliers to shipping them to consumers, with automated shipping solutions and supply chain management.

  • A nationwide network of outlets for efficient and economical delivery 
  • Technology-driven supply chain management 
  • In-store eCommerce logistics
  • Customizable and user-friendly shipping software 
  • Customs clearance and import expertise for international order fulfilment


Integration Time

  • Direct: 2-6 weeks

  • Using ClickPost: Immediate go-live

Ongoing API issues

  • Direct: 15-20 per quarter

  • Using ClickPost: 1-2 per quarter

SLA monitoring

  • Direct: Manual

  • Using ClickPost: Automated



ClickPost already has API integrations with SMSA Express for the complete shipping process.

  • Manifestation and shipping label generation API: Create order on Courier Partner, fetch waybill and shipping label and place pickup request

  • Track Shipment API: Track your shipment using AWB and Courier Partner

  • EDD API: Show estimated delivery date for shipments on the order checkout page

  • NDR Action update: Updates the after NDR action directly on courier company’s database

  • Return Webhooks: Track your return shipment using AWB and Courier Partner using webhooks

View API Documentation

" We went live with 3 new couriers in 1 week using ClickPost - Superfast execution with no technical glitches. Our reach has increased and overall logistics costs have gone down by more than 10%, thanks to ClickPost "
Head of Logistics
Online Apparel Brand

ClickPost integrates with 120+ Carrier Partners

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List of E-Commerce Shipping Solutions

View all logistics service providers in India and how ClickPost helps you integrate with them


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Courier integrations-min

Step 1

Select the courier

Step 2

Enter Credentials, Pricing etc.
Unified dashboard

Step 3

Start Generating waybills

Why e-commerce companies prefer ClickPost over traditional logistics aggregators?

  • Complete control over Contracts with Logistics Partners
  • No middle-layer - Faster resolution of Shipping queries
  • Complete transparency in courier performance
  • Advanced features to reduce RTO% and automate operations
Courier tracking Dashboard


  • Courier Partner Recommendations: Our logistics intelligence platform comes with a recommendation engine. We help you pick the most suitable courier partner for your orders based on their pickup and delivery performance, payment modes, serviceability, RTO orders and 50+ signals.

  • Engaging post-purchase experience: Keep your customers in the loop with automated order status notifications on email and SMS. Reduce post-purchase anxiety and WISMO calls, and get an opportunity to sell more with customer engagement.

  • Branded tracking pages: Make it easier for shoppers to track their orders. Offer a branded tracking page on your store, customized to match your brand. Upsell, cross-sell, collect feedback and improve your NPS score on the page.

  • Automated NDR flow: With an automated NDR flow, we help you reduce RTO by almost 9%. Get insights into shopper preference and gather feedback in real-time to prevent order delays and post-purchase regret.

  • Hassle-Free Integrations: Integrate all your carrier partners with one ClickPost API to bring all your data onto a unified dashboard. Get complete visibility on your logistics to improve order fulfilment.

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SMSA Express Shipping, Courier, and Logistics API Integration

SMSA Express is a leading shipping and logistics services provider based out of Saudi Arabia. It was established in 1994 and is currently headquartered in Riyadh. With an industry experience of over 25 years, it is a popular shipping services provider for eCommerce companies in the Middle East region. It provides businesses in the Kingdom access to more than 220 countries around the world. 

SMSA is a leading provider of shipping services in the Kingdom of Saudi Arabia and maintains a significant presence in 325 cities, towns and villages in the country. It employs over 2700 personnel to manage its operations and through a network of 212 centres spread across the region. It also owns and operates a total of 5 distribution hubs, 8 gateways and 25 stations to offer its shipping and logistics services. It also owns a fleet of more than 1500 automotive vehicles for delivery.

It offers a variety of services to businesses across the region ranging from shipping, delivery, fulfillment and third-party logistics solutions. Its shipping solutions include express delivery, trucking services throughout the KSA with competitive FTL (full truckload) solutions, air & sea cargo services, and more. It also offers state-of-the-art mail management solutions for corporate environments.

For eCommerce it has a suite of dedicated offerings which include 3PL solutions like warehousing, inventory management, kitting and assembly of items, bundling of products, and packaging of orders. It offers specialized packaging solutions for different industries such as isothermal temperature-controlled packaging for the healthcare industry. Apart from these it also allows businesses to track their shipment in real-time.

SMSA Express is one of the most popular shipping and logistics service providers in the Middle East. It has a significant presence in the region with a considerable international reach. While it is largely a regional service provider, it does provide access to global customers, allowing businesses in the region to scale easily. Owing to its popularity, local familiarity, wide network and scale, it remains one of the best logistics companies in the Kingdom of Saudi Arabia as well as the Middle East.

SMSA Express is a technology-driven company providing several e-services to its clients. Its intuitive platform allows users to manage and track their orders using an easy-to-use interface. While the platform is decent, it can be integrated with other services such ClickPost. ClickPost is a leading logistics intelligence platform that allows businesses to manage multiple shipping partners through a unified platform. ClickPost is integrated with SMSA Express and businesses can go live with SMSA through ClickPost in a single business day.