FirstMile API Integration and Tracking


ClickPost Multi-carrier integration platform lets you integrate with 150+ carriers including FirstMile using a single API.


Table Of Contents

FirstMile Services

Shipping services  

  • Domestic shipment

  • International shipment

  • Express delivery service

  • Ground shipment

  • First-class delivery service

  • Pick up services

Special services

  • Customer support

  • Packing slips and labels creation

  • Single order printing

  • Barcode scanning

  • Claims service

  • Returns management


Technology services

  • Tracking management software

  • SKU management

  • Best-in-class warehousing solutions

  • Server and cloud-based shipping solutions


About FirstMile


FirstMile is an e-commerce parcel carrier that offers the best services to large, medium and small e-commerce companies. It uses the USPS work-share program to help users leverage the Post Office network for express deliveries. The company specialises in providing end-to-end logistics solutions to both D2C and e-commerce industries. FirstMile's shipping services include returns management, order fulfilment, warehousing, etc. With its shipping solutions, online retailers can reach millions of customers worldwide. 

FirstMile is a privately held parcel delivery service provider that enables e-commerce stores to avail of shipping services at affordable prices. Its headquarters are located in Salt Lake City, Utah. The company has a team of 200 experts who deliver packages via their operated and owned vehicles. FirstMile promises to send parcels to 200+ countries. It delivers 50 to 50,000 packages in a day. The company's services assist online sellers in improving their performance and customer experience.

The logistics services of FirstMile simplify shipping operations. The company integrates with leading e-commerce platforms like ShipRush, ShipStation, Order Cup, etc., so e-commerce businesses can save money and time. With national and international delivery services, online merchants can ship in every state and over 200+ countries. FirstMile's Xparcel expedited service enables them to send packages directly to Canadian customers. Its flexible pickup services allow the e-commerce company's agent to pick up the parcel from a specific location and then deliver it to consumers. Online retailers organise, identify and track their inventory using FirstMile's SKU management software.

The company offers immediate claim service so shoppers can ask for a claim if their shipment gets lost or damaged. FirstMile's returns management system enables consumers to print a return label, put it to their order and drop it off at any USPS location. Users and customers can track their orders via the company's branded tracking page. This page provides tracking notifications on the delivery status. FirstMile provides end-to-end customer support so shoppers can share their problems and talk freely to online sellers. Additionally, the company offers other top-notch services such as labels and packing slip generation, detailed billing, product display, barcode scanning, batch printing, etc. With ClickPost's courier API integration, FirstMile enhances its services to make customers' shipping journey easy and deliver high-quality shipping solutions such as NDR management, COD reconciliation, Shopify returns, etc.

FAQs about FirstMile


1) How does FirstMile help if a shipment gets lost or stolen?

E-commerce companies offer replacement or insurance coverage when a shipment gets lost or stolen. FirstMile provides coverage on mail-class packages that are included in the shipment cost. It gives $50 coverage for packages under 1lb and $100 for packages above 1lb.


2) Does FirstMile provide a shipment claim option?

Yes, FirstMile provides claims on shipments. The different types of claims are replacement claims for non-delivered parcels, damaged package claims for damaged parcels and Newgistic return claims for packages returned by consignees.

List of FirstMile APIs

API Description
Manifestation and shipping label generation API:

Create order on Courier Partner, fetch waybill and shipping label and place pickup request

Track Shipment API: Track your FirstMile shipment using AWB and Courier Partner
Cancellation API Cancel shipment manifested on Courier Partner for faster returns
EDD API: Show estimated delivery date for shipments on the order checkout page
NDR Action update: Updates the after NDR action directly on courier company’s database
Return Web-hooks: Track your return shipment using AWB and Courier Partner using web-hooks




How does it work?

Once integrated with ClickPost, you will never have to manually integrate with any other carrier EVER AGAIN


Step 1 - Select The Courier


Step 2 - Enter API Key


What else can you do with ClickPost?