La Poste Colissimo API Integration and Tracking with ClickPost

Yes. ClickPost is a multi-carrier shipping platform with integrations across 500+ global carriers, including La Poste Colissimo. It consolidates shipment details from all carriers into a single centralized dashboard and standardizes tracking statuses into 40 unified codes for consistency. Using both API polling and webhooks, it provides real-time updates on in-transit, failed, stuck, or returned shipments, ensuring comprehensive international visibility.

ClickPost offers a personalized, automated post-purchase notification suite, including fully branded tracking pages for La Poste Colissimo shipments. These white-labeled pages are customizable to match your brand’s visual identity. They display real-time shipment updates, estimated arrival dates, and warehouse or hub details, while also enabling customer feedback collection post-delivery. Additionally, ClickPost provides advanced features like security keys, PII masking, domain masking, and a free iFrame integration.

Absolutely. ClickPost’s robust NDR (Non-Delivery Report) handling system streamlines missed delivery resolution and can reduce Return to Origin (RTO) rates by up to 40%. It automatically captures failed or delayed deliveries and instantly notifies both the retailer and the customer. For customers, it sends issue-based notifications, collects feedback, and offers reattempt options depending on the failure reason. It also relays this information to La Poste Colissimo, enabling quick reattempts — often within the same day or the following day.

La Poste Colissimo is the leading parcel shipping division of La Poste, France’s national postal service. The company is known for facilitating express domestic and international deliveries. It completes regional shipping within 24 to 48 hours and operates the country’s largest network of 26,000 collection points. Customers can simply label their parcels and drop them in their mailbox to ship or return an item.Colissimo offers three main services for eCommerce retailers shipping products of different dimensions: Chronopost for express shipments delivered before 1 PM, Colissimo for standard shipments delivered within two working days, and Lettre Verte Suivie for small goods and mail delivered within three days. In addition, it provides shipping access to over 220 countries, completing deliveries in 3–8 days.It also offers a wide range of professional solutions, including personalized tracking, home delivery (domicile), pickup-point delivery to 18,500+ lockers, and on-demand pickup from shops or warehouses. Colissimo provides compensation in the event of delays, loss, or damage. Retailers can access logistics services through ColiShip, a portal for label generation, order manifestation, and third-party platform integration. Additionally, it provides volume-based contracts.