Sending API Integration and Tracking with ClickPost

Yes. ClickPost’s NDR (Non-Delivery Report) engine detects failed deliveries in real time and instantly flags them to businesses. It auto-classifies issues—like incorrect address or customer unavailability—and sends issue-specific notifications across SMS, WhatsApp, email, or IVRS. Once customers respond, ClickPost automatically triggers the next best action, such as a reattempt. The entire NDR lifecycle: new, in process, mailed, and closed is fully trackable on its dashboard.

ClickPost automates post-purchase notifications. Brands can configure triggers at key shipment milestones. Once set, these alerts are delivered across 45+ integrated communication gateways across SMS, WhatsApp, email, and IVRS. The platform supports 50+ shipping and marketing events with pre-built templates, enabling businesses to personalize messaging while ensuring timely, multi-channel updates to reduce WISMO calls.

ClickPost is built for scale. It supports bulk order processing with APIs for label generation, order manifestation, and EDD prediction. Carriers are auto-allocated based on performance in key areas like RTO and SLA adherence. The platform handles returns, invoice reconciliation, and ensures successful marketplace deliveries. With automated tracking and exception handling baked in, businesses can reduce manual workload and drive 300% improvement in logistics efficiency.

Sending is a premium express delivery service, operating 24-hour deliveries throughout Spain and Portugal. It has 4500 delivery points, 130 local offices, 1510+ vehicles operating in 350 routes to transport shipments from all across Europe and the Iberian Peninsula. Sending operates Monday through Sunday, offering multiple delivery timelines. Its express deliveries are completed within 14 hours the following day, same-day deliveries arrive by noon, and next-day deliveries are fulfilled early in the morning. It also offers eCommerce businesses benefits such as delivery time-slot scheduling, Saturday and bank holiday deliveries, out-for-delivery notifications, and reverse logistics support.The company goes beyond delivery by offering end-to-end fulfillment services. It manages inventory from a 75,000 sq. meter warehouse equipped with mechanized pallet systems. Popular services include picking, packing, shrink-wrapping, supplying packaging materials, order consolidation, kitting, and merchandising.Committed to on-time and safe delivery, Sending is ISO 9001, 14001, and 45001 certified—guaranteeing high-quality processes, eco-conscious logistics, and a safe working environment across operations.