The Courier Guy API Integration & Tracking with ClickPost
Lower RTO by 40% with ClickPost’s AI-powered carrier allocation engine.

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Benefits of Connecting The Courier Guy with ClickPost
Improve logistics efficiency by integrating The Courier Guy with ClickPost’s intelligent platform.
- Lift customer NPS by 40% with real-time branded order tracking.
- Build buyer trust by displaying 92% accurate EDDs.
- Decrease order-related queries by 66% and strengthen the business-customer relationship.
Check the integration library
Partner ID | Order Creation | Cancellation | Tracking via Polling | Tracking via Webhook | Proof of Delivery (POD) | Non Delivery Report (NDR) | Create Pickup Request | AWB Generation Flow | Label Generation | Country | |
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The Courier Guy
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✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | Clickpost Generated | India |
The Courier Guy Services with ClickPost
How to Track The Courier Guy Packages?

Track The Courier Guy Packages with the ClickPost Tracking Page
- Obtain the consignment numbers from The Courier Guy.
- Visit the tracking page of ClickPost.
- Fill out the tracking box with the consignment numbers.
- Tap “Enter” to load tracking updates.

Track The Courier Guy Packages with the Official Page
- Visit The Courier Guy’s ‘Track my Parcel’ page.
- Enter the waybill number in the given bar.
- Press the ‘Track Now’ button.
- After a few seconds, you’ll get visibility on the shipments.
List of The Courier Guy APIs
API | Description |
---|---|
Manifestation and Label Generation API | Eliminate shipping delays—bulk-generate shipping labels and AWB numbers. |
Track Shipment API | Gain a consolidated view of shipments across carriers. |
Cancellation API | Instantly revoke orders through a simple API call. |
EDD API | Improve customer confidence by showing EDDs across the website. |
NDR Action Update | Immediately sync carriers’ databases with recent NDR reports and take action on them to reduce the RTO rate. |
Return Webhooks | Effortlessly track returns and refunds with The Courier Guy-integrated webhooks. |
Frequently asked questions
What shipment tracking details can businesses expect when using ClickPost with The Courier Guy?
When businesses connect The Courier Guy with ClickPost, they gain access to a comprehensive set of tracking details. These include milestone-specific delivery updates, such as ‘Order Created,’ ‘Pickup Scheduled,’ ‘In Transit,’ ‘Out for Delivery,’ ‘Delivered,’ etc. It also displays timestamps at each milestone and offers delay and exception alerts.
Can ClickPost automate status updates for The Courier Guy deliveries and reduce manual tracking?
Yes! ClickPost automates status updates for The Courier Guy shipments. Its tracking API and webhooks retrieve information directly from the carrier’s backend and present it on the tracking portals after standardization. Plus, it also shows real-time updates on the customers’ tracking portal and sends automated alerts to them.
How does ClickPost help businesses manage delivery exceptions and delays for The Courier Guy shipments?
ClickPost's NDR management system handles the entire delivery exception process. First, it updates the carriers’ dashboards with current NDR reports. It then automates the customer communication process and takes care of the entire feedback loop. ClickPost has also launched an AI delivery exceptions manager to make the customer communication workflow more efficient. Additionally, ClickPost sends delay alerts to shoppers and updates the same on the tracking portals.
What are the advantages of combining The Courier Guy’s data with ClickPost’s multi-carrier capabilities?
Combining The Courier Guy’s data with ClickPost’s multi-carrier capabilities presents multiple benefits for businesses. This integration enables smarter delivery decisions by allowing businesses to select the best carrier, helps manage shipments across carriers on a centralized portal, and automates the logistics workflow—from order creation and tracking to delivery to the end customers. In addition, ClickPost’s reporting module showcases the carriers’ KPIs, including those of The Courier Guy. Ultimately, this centralization helps identify bottlenecks, minimizes silos, improves operational efficiency, and streamlines the entire process.
What is The Courier Guy?
Founded in 2000, The Courier Guy is a leading logistics company, primarily operating in South Africa. For the last 25 years, it has established a strong reputation by offering reliable services to businesses. It has a vast network of 200+ kiosks, 22 depots, and 1200 PUDO lockers. Under its offerings, The Courier Guy offers solutions like same-day express delivery (within 90 minutes), same-day economy service, overnight delivery, local same-day flyer, road freight, etc. Merchants can offer doorstep and locker delivery services to shoppers. Through its international shipping service, businesses can send both documents and non-document items. The Courier Guy offers integrations with Shopify and WooCommerce to help businesses unify the entire process. Plus, it has also launched a robust tracking system to help merchants oversee the shipment journey.
Streamline your shipping experience with ClickPost
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