Yodel International API Integration & Tracking with ClickPost

ClickPost has its AI-powered NDR management system to handle delivery exceptions for Yodel international shipments. After detecting the exceptions in the journey, it updates Yodel’s databases with real-time NDR reports. Then it segregates the cases into issue-specific buckets and accordingly sends notifications to shoppers to fetch their responses. ClickPost’s AI delivery exceptions manager, Parth, has been specially introduced to ease the customer engagement flow and reduce RTO%. Once customers provide their responses, the information is again reported back to Yodel so the next delivery attempt can be successfully made.

Absolutely! Since ClickPost connects to Yodel International through a multi-carrier API, businesses can track Yodel shipments across multiple regions on its unified dashboard. Once integrated, ClickPost’s tracking API will directly interact with Yodel’s system to retrieve real-time data on the shipments. As a result, merchants will get full visibility of the delivery progress within the unified platform—regardless of the shipment volume or geography.

Merchants don’t need to go through a complex integration process to link Yodel International’s API with ClickPost. Simply go through the API documentation and obtain the necessary API credentials from Yodel International. After that, set up the carrier authentication mechanism by using the credentials. Once done, ClickPost’s tracking API will automatically show the tracking updates on the portal, reducing manual labor and errors.

Headquartered in Liverpool, Yodel is the UK’s largest logistics service provider, handling over 160 million shipments annually. It operates 49+ sites nationwide and has partnered with various local courier service providers to deliver to every postcode in the UK. Within the UK, it offers a wide range of services, including standard parcel delivery (Yodel Express), a two-hour delivery window (Yodel Xpect), and specialized delivery services (Yodel Xpert). Alongside that, it also offers an ad hoc parcel delivery service named Yodel Direct. Moreover, it provides next-day delivery, weekend delivery, and returns to Yodel store services. Even though Yodel is known for offering specialized delivery solutions in the UK, it also takes care of parcels entering the UK from overseas. Yodel offers its services to 200+ countries worldwide and provides various services as part of its international delivery solutions. Yodel International Inbound is a perfect solution for businesses looking to expand their business reach in the UK. In this service, parcels are first collected from UK customs clearance houses and transported to one of Yodel’s three national hubs. After the arrival, Yodel delivers the parcels to any postcode in the UK within just 24 hours. Under this international service, merchants will benefit from the XpressSP solution designed specifically for parcels up to 3 kg.