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  • Home / Blog / Ecommerce Returns

Top 10 Best Return Prime Competitors and Alternatives

04 Jan, 2023 | 7 Min Read
Top 10 Best Return Prime Competitors and Alternatives

Table of Contents

1) Overview of the Best Return Prime Alternatives for Returns Management

 As an ecommerce brand, you know that returns are a necessary part of the business. But returning products can be costly and time-consuming. That's why it's essential to find a suitable Return Prime alternative for your business. 

This blog post will give you an overview of the 10 best Return Prime alternatives. We'll also discuss the benefits of each option and help you decide which one is right for your business. So read on to learn more!

ecommerce-returns-management

2) Top 10 Return Prime Alternatives and Competitors for Online Businesses

2.1) ClickPost Returns Plus
2.2) Loop Returns
2.3) Clicksit Return
2.4) Returnly
2.5) AfterShip Returns Center
2.6) Happy Returns
2.7) Rich Returns
2.8) Optoro
2.9) Ordoro
2.10) Return Logic

3) Detailed Review of the 10 Best Return Prime Competitors for Ecommerce Stores

3.1) ClickPost Returns Plus

ClickPost is a world leader in providing exceptional shipping and returns services to ecommerce businesses. ClickPost Returns Plus is a dedicated returns management platform that aims to simplify reverse logistics. This Shopify app enables customers to register their return requests through an easy-to-use eCommerce product returns portal and input feedback about why they're returning something without dealing with any paperwork or contacting customer service! 

This feature helps store owners address repetitive issues that often arise when running such operations by allowing them quick access to one central location. ClickPost sends real-time order tracking updates to customers via WhatsApp, email, and SMS. It's easily one of the best Return Prime alternatives to power up your reverse logistics.

3.2) Loop Returns

The easiest way to get your customers what they want is by using Loop Returns. With this returns service, you can match up to any item that arrived with its appropriate return address and have it sent out right away! This makes things easier for both parties involved because there's no need to wait around or send someone else on an errand.

Loop Returns takes care of everything from the start (or end) till completion. This means less time wasted during business hours when employees might be busy doing other tasks besides shipping deliveries - plus more flexibility with the returns program. This is also a great Return Prime competitor that will win your hearts.

3.3) Clicksit Return

Clicksit Returns Management helps online businesses increase revenue by offering a remarkable returns experience. It provides discounted shipping rates for some of the most popular carriers like FedEx, UPS, and USPS; all you have to do is book your package with them through their app or website! The company also makes it easy - they display policies on each item, so there is no uncertainty about what will happen if something goes wrong during shipping (most companies don't tell customers this). Clicksit can be a fantastic Return Prime alternative for your online store.

3.4) Returnly

The convenience of Returnly is that you can get your exchanged item before returning the wrong one. They offer an excellent service for customers who want their money back with minimal hassle! The Returnly app connects all sale channels and marketplaces like Amazon, Shopify, WooCommerce etc., so it's easy to use from any device or browser. 

We recommend checking them out if managing returns is becoming a problem for your business. This ReturnPrime competitor is also relatively easy on the pocket!

3.5) AfterShip Returns Center

AfterShip Returns Center is an offshoot of the AfterShip software that takes care of all things logistics. Aftership Returns Center is a premium returns management software that aims to reduce the rate of returns and provide customers with an excellent after-sales journey.

This returns app can be downloaded on all iOS and Android devices for quick management. It offers return label printing, packaging, and real-time order tracking services. It features a  simple dashboard that displays order returns, SKUs, tracking updates, and customer feedback. AfterShip also provides regular performance analytics to track the effectiveness of the returns strategy. 

3.6) Happy Returns

Happy Returns is one of the best Return Prime competitors on this list. It is the best way to manage your returns without too much business time. 3800+ drop-off locations across the United States means that you'll never have trouble finding a suitable drop-off point for any product! 

By offering so many options to return products, with or without return labels, Happy Returns makes the post-purchase experience of a customer smooth.

3.7) Rich Returns

Rich Returns is a returns management app that allows you to manage your international orders from Shopify. It makes it easy for online store owners worldwide to enjoy automatic prepay return labels without hassle! It integrates with 50 major shipping carriers and connects seamlessly to other platforms like WooCommerce, Magento, Amazon, eBay, etc. Rich Returns also features customizable return portals where brands can add their touch in the form of logos, colors, Instagram feed, and more. This branded returns portal helps with upsells and cross-sells.

3.8) Optoro

When you're environmentally conscious and want to save money on returns, Optoro is the perfect solution. It lets customers exchange their products at a low cost with no hassle of getting back more than what's spent - all in just one click! 

By using this Return Prime alternative, ecommerce companies can lower the logistics costs of maintaining and managing a significant workforce. Add to that the number of returns you'll change to exchanges, and you've got yourself a superb returns solution provider. 

3.9) Ordoro

If you want your returns management software to provide other ecommerce shipping services, too, then look no further than Ordoro. This Return Prime competitor covers everything from dropshipping, warehousing, inventory management, packaging, fulfillment, and more for ecommerce stores. 

If you use Ordoro for both your forward and return delivery, the company offers a convenient way to process RMAs from original orders. The app also provides shipping insurance on all packages, so there's no need to go through additional steps or worry about getting compensation if something goes wrong with an order!

3.10) Return Logic

Return Logic is an excellent Return Prime alternative for online stores that want their new return software to sync seamlessly with their existing systems. Return Logic connects easily with various ERPs, warehouse management systems, shipping software, and storefronts. The onboarding process is relatively straightforward, with plenty of tech support. 

Entrepreneurs can scan SKUs of returning items to match orders correctly to the destination address. Refunds/exchanges are fast enough to gain loyal customers with every return. 

4) How to Choose the Best Return Prime Alternative to Manage Ecommerce Returns

4.1) Price of the Return Solution 

When it comes to shipping and returns, ecommerce brands need to consider the price of the return solution. It's essential to find a balance between providing an easy returns process for customers and minimizing costs for the brand. There are a few factors to consider when choosing a Return Prime competitor in terms of pricing. Questions like "Will these services help me lower return costs?", "Will these services be enough?", "Is it within my budget?", should guide you towards the best returns management software.

4.2) Serviceable Locations

When shipping products to customers, it's essential to consider their location to select the best Return Prime competitor serviceable one. By choosing a returns solution provider that provides services in those locations, your ecommerce brand can avoid delays and ensure a smooth customer experience. 

4.3) Scalability

As your business grows, it's essential to consider whether your current logistics and ecommerce platforms can handle the added volume. If not, you may need to explore scalable options that can accommodate future growth. By planning ahead, you can avoid potential problems and ensure continued success for your brand.

4.4) Real-time Order Tracking Updates

When customers place an order, they expect to receive timely updates on its progress. If they don't hear anything after a few days, they may begin to worry that their package has been lost or stolen. This can lead to negative reviews and lost business. 

Fortunately, providing real-time order tracking updates is easier than ever, thanks to tools like shipment tracking software. When choosing your Return Prime competitor, be sure to check if they provide live order tracking updates. 

4.5) Customer Care

If you're an ecommerce brand, you know the importance of providing excellent customer service. After all, that's what sets you apart from the competition. Customer reviews are a great indicator of that. But even if you offer excellent customer service, there may be times when things go wrong. That's when it's essential to have a team of experts who can help resolve any issues as quickly as possible. So, while selecting your Return Prime alternative, pay attention to the new returns software's customer service.

4.6) Branded Returns Page

Having a branded returns portal that is easy to use and accessible from any device will make your customer happy. A branded returns portal will also help you track customer returns and keep tabs on any issues that may arise. By making the returns process as simple as possible, you can ensure that your customers are happy with their experience and are likely to return in the future.

4.7) Faster Refund Processing Durations

Every online store wants to reduce returns, but you need to make sure your refunds are processed quickly if it happens. Customers don't want to wait to get their money back for a product they didn't even like. So making refunds faster will soothe their nerves and make them more likely to come back to your store again. 

4.8) Returns Analytics Reports

As an ecommerce business, you know the importance of providing a great customer experience. This includes ensuring that buyers have a good shopping experience and can quickly return items they don't want. Returns analytics are a key part of understanding your customer's experience and improving it. 

4.9) Integrations

Integrating your ecommerce store with other storefronts, selling channels, shipping platforms, WMS, ERPS, etc is going to help you grow more. Your returns management and shipping process become much more straightforward with these integrations. Therefore, your Return Prime competitor of choice must have this feature.

4.10) Multi-Carrier Shipping

By partnering with multiple carriers, ecommerce brands can ensure that they are getting the best rates and service possible. It's also one of the fastest ways to get your products to reach your customers. Multi-carrier shipping also increases your serviceable network range. 

5) Conclusion

All of the returns software we’ve looked at is top-notch, but which one is the best for your business? It depends on what you need. Do you want comprehensive software that does it all? Or do you need help with handling and sorting returned products? Take some time to consider your needs and then try out a few of these alternatives to Return Prime. We think you’ll be happy with the results. Thanks for reading!

6) FAQs on the Best Return Prime Competitors and Alternatives

6.1) Which are the best Return Prime alternatives for Shopify users?

The best Return Prime alternatives for Shopify users are ClickPost, Happy Returns, Return Logic, and AfterShip Returns Center. Some of these returns management software offers complete logistics services while others focus specifically on returns

6.2) Why do I need a Return Prime alternative for my ecommerce store?

Returns can be an ongoing logistics issue leading to losses if not handled in time. a Return Prime competitor can streamline your returns process, make refunds faster, manage inventory effectively and provide better customer satisfaction.

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