ClickPost vs. ShipStation: A Comparison of Features, Pricing, & Benefits

Trusted by 450+ global brands

A Quick Comparison Between ClickPost and ShipStation:

End-to-End Shipping Automation	Orchestrates end-to-end shipping with robust integrations, bulk automation, and cost-optimized delivery	1	2
ROI-driven Branded Tracking	Complete customization support, white labeling, domain masking, customer feedback, language localization	1	2
Precision-Driven Delivery Date Management	Custom-built models, EDD modified acc. to shipping speed and delivery types	1	3
EDD Breach Detection and Resolution	Automatically detects breaches, revises, the date, updates on tracking portal	1	3
Flexible EDD Placement	Embed EDD into product description page, checkout page, tracking page, etc.	1	2
Multi-Carrier Integration	500+ carrier integrations, diverse carrier options, universal API for integration	1	2
Seamless Label Creation	Generate shipping labels in bulk, custom label generation	1	1
Intelligent Carrier Selection	Automated carrier selection based on performance, price, and business goals	1	3
Smart Rate Comparison Interface	Compares rates, automatically selects the most cost-effective shipping option	1	1
Built-in Negotiated Carrier Rates	Aggregates rates from multiple carriers for pre-negotiated charges	3	1
Post-Purchase Communication Suite	Offers multiple notification channels, milestone-based alerts, shipping delay prompts	1	2
Dynamic Customer Notification Rules	Pre-built templates, language localization, additional customizations	1	2
Smart Product Recommendation	Personalized product recommendation on the tracking page for cross-selling and incremental revenue	2	2
Easy Order Management	Allows easy order creation, modification, cancellation, cross-system data synchronization	1	1
Real-Time Tracking	End-to-end tracking using both webhook and API updates within 60-120 mins	1	2
Custom Carrier Integration Support	Supports global carriers and partners, integrations completed in a day	1	2
Optimized Returns Policy Logic	Advanced hyperconfigurality to return and exchange policies and automated refund mechanism	1	1
SKU-Level Exception Configurations	Configure SKU exceptions from returns/exchange flow with complete modification	1	2
Returns to Exchange Conversion	Admin Controlled Return-to-exchange for ad-hoc use cases and operational requirements	1	3
Personalized Exchange Enablement	Seamless return to exchange conversion on the dashboard, personalized exchange nudges	1	2
Conditional Exchange Order Release	Hold exchange fulfillment until returned item enters shipping process	1	2
Full Catalog Exchange Options	Site-wide exchanges, reconciling price difference in the same flow, granular catalog configs	1	3
Refund Automation Control	Triggers refunds at designated milestones, offers gift-card and store-credit, tracks refund status	1	3
Delivery Serviceability Verification	Verifies address, checks serviceability and operational hours based on Pick-up and drop-off	1	2
Intelligent Order Routing	Sends orders to the right location, choosing the best carrier	1	2
Streamlined Address Verification	Dedicated API for address verification, auto-review, and postal code detection	3	1
Logistics Reporting and Performance Analytics	Delivers logistics insights, including carrier performance, notifications, and SLA data	1	2
Proactive Shipping Delay Management	Tracks delays, stuck shipments, lost parcels, proactively contacts customers	1	3
Digital Proof-of-Delivery	Automatically fetches proof of delivery with dashboard logs for multi-piece shipments	1	3
Scheduled Delivery Reminders for Marketplaces	Actively reminds carriers of marketplace appointments, delivery by date, generates LRs	1	2

** Instructions:

Column 1: Name of the Feature
Column 2: Description of the feature
Column 3: Brand 1 details
Column 4: Brand 2 details
Column 5: Brand 3 details

Note: Column 3, 4 and 5 will accept value only "1" or "2" or "3". Column 5 will be there if there two external brands are considered. Otherwise Column 3 will be "Other" and Column 4 will be "Clickpost".

1 -> Advanced

2 -> Intermediate

3 -> Limited

	ClickPost	ShipStation

ClickPost

ShipStation

Who’s the final winner?

The Answer is ClickPost!

Multi-carrier shipping isn’t just about printing labels or chasing discounted rates. Brands today demand delivery accuracy, loyalty-building post-purchase engagement, and speed-to-market adaptability—exactly where ClickPost outpaces ShipStation in logistical finesse.

ClickPost helps brands meet 92%+ of delivery expectations, reduce WISMO queries, and convert 54% of returns into exchanges—keeping revenue in-house. It enables performance-led carrier allocation, flexible return policies aligned to brand needs, and personalized notifications across communication channels. With support for store credits, brands retain up to 40% of revenue accelerating the next purchase.

Behind these outcomes is a robust API suite that automates serviceability checks, EDD calculation, delay alerts, and order tracking. While hipStation locks integrations behind premium plans, ClickPost fulfills custom requests—delivering plug-and-play setups in under a day and enterprise-grade integrations within 14–60 days. ShipStation, however, remains a reliable choice for small and medium businesses looking for streamlined order processing, carrier rate shopping, and inventory sync across sales channels.

ClickPost is API-first and built for scale—supporting 500+ global carriers, 45+ communication tools, 30+ storefronts, and 10+ ERP/WMS platforms. For brands focused on agility, retention, and operational excellence, ClickPost isn’t just a shipping tool—it’s the operating layer for intelligent, scalable logistics.

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Frequently asked questions (FAQ's)

Which platform offers better support for high-volume shipping—ClickPost or ShipStation?

ClickPost is built for high-volume shipping, automating carrier integration, performance-based allocation, invoice reconciliation, B2B store-to-store inventory mobility, and real-time tracking with delivery exception handling. Its API suite helps brands scale seamlessly as volumes grow with enterprise graded features. ShipStation is better suited for SMBs seeking discounted rates, generating shipping labels, and order management.

Between ClickPost and ShipStation, which integrates more carriers across global and local regions?

ClickPost supports enterprise-scale logistics with 550+ global and regional carriers, enabling scalable serviceability across geographies. Brands can go live within a day, while custom carrier integrations are completed in 14–60 days. ShipStation focuses on rate shopping with major U.S. carriers, limiting flexibility for brands with growing cross-border operations.

Can ClickPost provide better visibility into SLA breaches than ShipStation?

Absolutely. ClickPost offers real-time tracking with SLA monitoring down to the minute. It flags EDD breaches, pickup failures, and missed marketplace appointments—giving ops teams granular visibility into carrier performance. ShipStation lacks comparable enterprise-grade SLA tracking or proactive exception alerts, making it less suited for precision-led, high-volume logistics.

How do ClickPost and ShipStation differ in their pricing models and scalability?

ClickPost is built for scale, offering usage-based pricing with full access to features—whether a brand ships 15,000 or 50,000 orders monthly. ShipStation caters to SMBs, starting at $9.99 for 50 shipments and scaling up to $399.99 for automation. ClickPost supports growth without locking capabilities behind rigid pricing tiers.

How do ClickPost and Loop Returns differ in customer experience during the return process?

ClickPost offers branded portals, real-time tracking, and proactive customer touchpoints—but goes further with faster resolutions, flexible logic, and intelligent workflows that reduce queries. While Loop emphasizes aesthetics, ClickPost balances CX with backend automation and control, enhancing experience, and efficiency.

ClickPost vs. ShipStation

Trusted by 450+ global brands

A Quick Comparison Between ClickPost and ShipStation:

Who’s the final winner?

Streamline your shipping experience with ClickPost