1) Introduction
As your business grows, so does your need to streamline your operations. A big part of that is keeping track of your inventory, whether it's in-house or in transit. That's where a shipment/package tracking software solution comes in. It can help you keep tabs on your shipments, so you know exactly where they are.
But the question is, what features should you look for in a shipment/package tracking software solution? To help you out, In this blog, we will list eight must-have features that a good shipment/package tracking software solution should have.
2) What is a Shipment/Package Tracking Software Solution?
A shipment/package tracking software solution is a tool that helps businesses keep track of their shipments and packages. It allows businesses to see where their shipments are at all times, so they can plan accordingly and avoid delays or problems.
It is important to note that not all shipment/package tracking software solutions are created equal. Some are better than others, and some may even have features you don't need. That's why it's important to know what to look for when choosing a shipment/package tracking software solution.
3) 8 Must-Haves Features in a Shipment/Package Tracking Software Solution
3.1) User-friendly interface
A user-friendly interface is the first and most important thing you should look for in a shipment/package tracking software solution. You don't want to be stuck trying to figure out how to use the software, so make sure it has a straightforward interface.
3.2) Real-time tracking
Another must-have feature in a shipment/package tracking software solution is real-time tracking. This means that you can always see where your shipments are, so you can plan accordingly and avoid any delays or problems.
3.3) Accurate tracking
Of course, the tracking information you get from the software must be accurate. There's no use in a tracking solution if it can't give accurate information about your shipments.
3.4) Alerts and notifications
It's also helpful if the software can send you alerts and notifications when there are any changes or updates to the status of your shipment. This way, you can always stay on top of things and be prepared for potential problems.
3.5) Multiple carrier and communication protocol support
Ideally, the software should support multiple carriers and communication protocols. This way, you can always have the flexibility to choose the best option for your needs. It will also make it easier to switch carriers if you ever need to.
3.6) Ease of use
The software should be easy to use and understand. It should have a user-friendly interface that is simple to navigate. The last thing you want is to waste time trying to figure out how to use the software.
3.7) Reporting and analytics
Reporting and analytics features are also important. You can track your shipments and see how they perform over time. This information can be useful for making decisions about your shipping strategy.
3.8) Integration with existing enterprise systems
Another important consideration is integration with existing enterprise systems. You will need software to integrate with your other systems if you have a complex supply chain. This way, you can avoid duplicate data entry and ensure that your information is accurate.
4) What issues can Shipment/Package Tracking Software Solution help with?
4.1) Automate the process of tracking and updating the status of shipments
One of the main issues that businesses face is the process of tracking and updating the status of their shipments. This can be a time-consuming and error-prone process, especially if it's done manually.
With a shipment/package tracking software solution, businesses can automate this process to save time and avoid errors.
4.2) Get real-time updates on the status of shipments
Another issue businesses face is getting accurate and up-to-date information on the status of their shipments. This is important for planning purposes, so businesses can avoid delays or problems.
With a shipment/package tracking software solution, businesses can get real-time updates on the status of their shipments, so they can always be aware of what's happening.
4.3) Enable customers to track their shipments
Another great feature of shipment/package tracking software is that it can enable customers to track their shipments. This great customer service tool allows customers to be more informed and empowered.
With this feature, businesses can provide their customers with peace of mind, knowing that they can always track the status of their shipments.
4.4) Support multiple carriers and communication protocols
One of the great things about shipment/package tracking software is that it can support multiple carriers and communication protocols. That means that businesses can use the software to track shipments from a variety of different carriers, using a variety of different communication protocols.
This flexibility is a great benefit for businesses, as it allows them to use the software to track shipments from any carrier they use.
4.5) Integrate with other business systems
Another great feature of shipment/package tracking software is its integration with other business systems. This integration can make it easier for businesses to track their shipments and manage their inventory.
With this feature, businesses can save time and money by integrating their shipment tracking system with their inventory management system. This way, they can automatically update their inventory when a shipment is delivered.
5) Why is Clickpost the right choice for you?
If you are looking for easy-to-use shipment tracking software with all the features mentioned above, then Clickpost is the right choice for you. We offer a free trial so that you can try our software before you buy it.
Clickpost offers shipment tracking software that is easy to use and has all the features your business needs to track its shipments. From real-time tracking to automated inventory updates, Clickpost has everything you need to ensure your shipments arrive on time and intact.
6) Conclusion
For any eCommerce business, having a shipment tracking system is essential to success. Before choosing a tracking system for your business, make sure it is easy to use, offers all the features you need, and comes with a free trial. Clickpost offers shipment tracking software with everything you need to ensure your shipments arrive on time and intact. Try our software today and see how it can benefit your business.
7) FAQs
7.1) Why is tracking important for eCommerce businesses?
Tracking is essential for eCommerce businesses because it allows businesses to see where their shipments are at all times. This information can be used to ensure that shipments arrive on time and are not lost or stolen.
7.2) How can tracking help businesses save money?
Tracking can help businesses save money by reducing the need for customer service representatives to track shipments manually. This can free up time and resources used elsewhere in the business. In addition, tracking data can be used to improve shipping routes and make other operational changes that can save money.
3) What are some of the other benefits of tracking?
In addition to the benefits already mentioned, tracking can help businesses stay compliant with regulations and improve customer service. Tracking data can be used to create reports showing how well a business performs in terms of shipping. This information can be used to make changes that improve compliance and customer satisfaction.
4) What are some of the challenges of tracking?
One of the main challenges of tracking is ensuring that the data is accurate. It can be difficult if there are multiple steps in the shipping process or if shipments are going to different locations. In addition, tracking data can be sensitive, and businesses may not want to share it with competitors. Finally, some tracking systems can be expensive to set up and maintain.