About Asendia USA
Asendia USA is a shipping company that provides parcel and mail services to e-commerce retailers, government agencies, publishers, universities and financial institutions. It helps businesses to expand globally by providing them with excellent shipping solutions. The company aims to make cross-border mail and e-commerce reliable and easy. Asendia USA supports e-commerce businesses with efficient return and delivery services. The company uses innovative ways to improve pre and post-purchase customer experience.
Asendia USA was launched in 2012 by Swiss Post and La Poste. Its headquarters is situated in Folcroft, Pennsylvania, US. The company's extensive network delivers parcels and mail in more than 200 territories and countries. Asendia USA has the combined expertise of 1,500+ employees across four continents. The company successfully delivers millions of parcels each month. In 2021, it acquired full ownership of ESW (e-shop world). ESW provides logistics solutions to iconic brands to help them scale their business. Asendia USA's acquisitions of Globegistics (USA) and wnDirect (UK) enable it to expand its e-commerce services.
E-commerce companies can increase their web traffic and convert visitors into paying customers with the help of Asendia USA's e-commerce services. E-PAQ is a parcel and packet service for online retailers selling products worldwide. This service saves time and reduces shipping costs. It also helps to minimize customers' complaints and resolve delivery queries. The e-PAQ service includes e-PAQ standard, e-PAQ elite, e-PAQ plus, e-PAQ select and e-PAQ returns. The e-PAQ Returns service of Asendia USA helps online merchants handle returns processes across the country and worldwide.
Asendia USA offers USPS national and USPS international services. Clients can access these services at discounted rates, whether shipping globally or within the USA. The company also has expertise in reliable and cost-effective mailing services. These services are business mail, publications and marketing mail. The company produces mailings, so they are optimized for international postal networks.
The company offers a tracking shipment option to users and customers to track their shipments. By entering the tracking ID, customers will get all the information, such as location, EDD, etc., regarding their orders. Besides these services, Asendia USA provides order fulfilment services and digital solutions to businesses to manage and sell products safely to customers. With ClickPost's logistics API integration, Asendia USA delivers end-to-end shipping services such as COD reconciliation, NDR management, WMS, storefronts integration, etc.
