Table Of Contents
Shipping services
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Domestic Delivery
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Railway and Airway Shipments
Special services
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Ecommerce Specific Services
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Support for Cash on Delivery Orders
Technology services
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API Integration
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24x7 Helpline
About Big Guy Logistics
Big Guy Logistics is a Delhi-based shipping and logistics company offering shipments through railways, airways, and roadways. They were established in 2010. They have served some notable clients like Vivo, ICICI Bank, and Woodland.
If you are planning to ship with Big Guy Logistics or form a SLA with them, you can use the ‘Enquiry’ page on their website. They provide both domestic and international shipping services. On top of this, Big Guy logistics provides storage solutions. You can also use their services to send shipping milestone notifications to customers.
Big Guy Logistics primarily serves the Indian domestic and offers features such as 24x7 helpdesk. They have a dedicated API for integration with third party services. Using their API integration with ClickPost, you can automate your shipment creation, tracking, and customer notification processes. This will be a hassle free process for you as ClickPost already features deep integration with Big Guy Logistics.
FAQs about Big Guy Logistics
1) How can you track packages sent Through Big Guy Logistics?
You can track any package sent through Big Guy Logistics by using the tracking page on their website. You can also retrieve the same details by using their tracking API.
If you are an ecommerce company using a shipping intelligence platform, the package tracking details will be available on your dashboard. If you are the customer, the brand you have bought from might be providing a branded tracking page.
2) How to resolve issues with packages sent via Big Guy Logistics?
If you are having an issue with a package sent through Big Guy Logistics, you can contact their 24x7 helpline. You can also use the ‘Contact Us’ form on their website or directly reach out to their local office.
API | Description |
Manifestation and shipping label generation API: |
Shares order details with the courier partner and generates shipping labels |
Track Shipment API: | Used to get the tracking details and current status of an order by providing the AWB number. |
Cancellation API | Used to handle product cancellation and the subsequent return to origin. |
EDD API: | Provides the estimated delivery date of the shipment. |
NDR Action update: | Used in case of failed deliveries to resolve issues and reattempt delivery. |
Return Web-hooks: | Handles return and reverse logistics processes in case of product returns. |