Table Of Contents
Shipping services
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Cost-efficient international and national deliveries
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International pallet service
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Express domestic service
Special services
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DPD Food service
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Pickup point and COD services
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Return management
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Insurance on parcels
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DPD Today and night deliveries
Technology services
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Parcel tracking management
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IT solutions - applications for managing delivery processes
About DPD Poland
DPD Poland is one of the largest courier companies in Poland. It is a part of DPDgroup, an international courier network. The company focuses on the customer's preferences to provide personalised solutions. It promises to deliver parcels on time and in perfect condition. DPD Poland offers domestic and internal shipment services to companies. The company focuses on continuous development to provide a friendly and stable workplace to its employees and meet its client's expectations.
DPD Poland started operating as Masterlink Express in 1991. In 1998, it was taken over by the Swedish Post Group. This allowed for the development and expansion of the services offered. In 2002, the company gained access to offer its services to over 30 European countries via sea, road and air. From 2004, the French holding GeoPost became the only owner of Masterlink. In 2007, Masterlink Express changed its name to DPD Poland. In the years 2020-2021, DPD Poland developed several logistics processes based on digital solutions to provide an improved customer experience. In 2021, it launched the DPD Food service.
The company has been a part of the Polish market for 30 years. It has approximately 30% market share. Over 10,000 couriers work with DPD Poland. The company has a working staff of over 12,000 employees, which delivers 100 million parcels annually. DPD Poland also offers a network of over 10,000 pickup and drop-off points, where consumers can easily return, send or pick up an order. It has become a leading company in the Polish market that provides high-quality delivery services to customers and shippers.
DPD Poland uses innovative technologies and knowledge to offer various convenient and effective delivery services. Through its domestic and international services, recipients and shippers can send packages to any corner of the world. This shipping service is cost-effective and includes insurance up to PLN 1,000. Additionally, clients can also enjoy the international DPD MAX pallet service. Using this service, clients can reliably deliver pallets to customers in European countries.
E-commerce companies can monitor their parcels using the tracking system of the DPD Poland. They have to enter a 14-digit parcel number or any reference number in the tracking panel to get all information regarding their orders. The company will send SMS or email to make the companies updated about the delivery progress.
DPD Poland has also introduced new services, DPD Today and night delivery services. These services guarantee the delivery of goods on the day of shipment. Besides these services, the company provides food delivery service, cash on delivery (COD) and return options. With ClickPost's carrier API integration, DPD Poland allows e-businesses to avail of their exclusive services, including NDR management and COD reconciliation.
FAQs about DPD Poland
1) Does DPD Poland take packages from home?
DPD Poland has introduced pickup point services for e-commerce companies and customers. You don't have to take your parcels to a parcel shop. The courier boy or the driver will come to your house to collect the packages.
2) In how many days will my parcel be delivered?
Domestic deliveries are done within two days, while the international delivery time depends on the destination. Usually, DPD takes 2-4 days for international shipments.
API | Description |
Manifestation and shipping label generation API: |
Create order on Courier Partner, fetch waybill and shipping label and place pickup request |
Track Shipment API: | Track your DPD Poland shipment using AWB and Courier Partner |
Cancellation API | Cancel shipment manifested on Courier Partner for faster returns |
EDD API: | Show estimated delivery date for shipments on the order checkout page |
NDR Action update: | Updates the after NDR action directly on courier company’s database |
Return Web-hooks: | Track your return shipment using AWB and Courier Partner using web-hooks |
VIEW API DOCUMENTATION