ECabs Tracking and API Integration with ClickPost

Q: What logistics and warehousing services does eCabs (Fastdrop) offer?

eCabs operates its logistics business under the Fastdrop brand, which currently specializes in last-mile delivery services. Fastdrop is also expanding into warehousing and managed inventory storage, enabling businesses to manage fulfillment, storage, and final-mile delivery through a single logistics provider.

Q: What areas does eCabs (Fastdrop) deliver to?

eCabs (Fastdrop) provides delivery services across both Malta and Gozo through a network of more than 150 owned and partner vehicles. It also serves as the exclusive DHL delivery partner in Gozo, meaning DHL shipments destined for the island are delivered through the Fastdrop network.

Q: Which retailers and platforms does eCabs (Fastdrop) deliver to?

eCabs (Fastdrop) delivers for more than 150 retail and ecommerce partners, including major supermarkets and retailers. It is also the preferred last-mile delivery partner in Malta for global marketplaces such as TEMU and SHEIN, handling more than 130,000 parcels every month.

Q: Does eCabs (Fastdrop) use its own tracking system internally, even without a public portal?

Yes. Fastdrop uses an internal dispatch and fleet management system that provides real-time visibility for drivers and operations teams. The platform is built on the same technology foundation used for eCabs' taxi operations. However, this internal tracking is not available as a public customer-facing tracking portal, so branded shipment tracking is typically provided by the retailer or an integration platform such as ClickPost.

Q: How can I track a parcel being delivered by eCabs (Fastdrop)?

Most eCabs (Fastdrop) deliveries are tracked through the retailer or ecommerce marketplace that shipped the order rather than through a public Fastdrop tracking page. Businesses that require a branded tracking experience can provide it using a shipment visibility platform such as ClickPost.

Q: Is there a public API for booking or tracking eCabs (Fastdrop) shipments?

No. eCabs (Fastdrop) does not publish a self-service developer API for general booking or shipment tracking. Because it primarily operates as a last-mile logistics partner for retailers and marketplaces, integrations are typically established through logistics platforms that connect directly with Fastdrop's backend systems.

Q: How does ClickPost's integration with eCabs (Fastdrop) work if there's no public API?

ClickPost maintains a direct backend integration with eCabs (Fastdrop), managing authentication, shipment creation, and tracking synchronization on behalf of merchants. Businesses submit shipment information through ClickPost's unified API, while ClickPost handles communication with eCabs (Fastdrop), eliminating the need for merchants to build and maintain a separate integration.

Q: How often does tracking data update for eCabs (Fastdrop) shipments through ClickPost?

ClickPost retrieves shipment updates at regular polling intervals and also processes webhook-based events where available. This keeps dashboards, branded tracking pages, and customer notifications updated with pickup, in-transit, and delivery events without requiring manual tracking.

Q: Can ClickPost route orders between eCabs (Fastdrop) and other carriers automatically?

Yes. ClickPost's carrier allocation engine compares eCabs (Fastdrop) with other connected carriers using criteria such as shipping cost, service coverage, and expected delivery performance. This allows businesses to automatically assign Malta and Gozo shipments to Fastdrop while routing other shipments through alternative carriers when appropriate.

Q: What visibility does ClickPost provide into eCabs (Fastdrop) delivery performance?

ClickPost provides analytics for eCabs (Fastdrop) shipments, including metrics such as delivery turnaround time, delivery success rate, and shipment exception rate. Businesses can compare Fastdrop's performance alongside other carriers to identify trends, optimize carrier selection, and monitor operational performance across different delivery regions.

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Benefits of Connecting with eCabs through ClickPost

Bringing eCabs (Fastdrop) into ClickPost gives every Malta and Gozo shipment a consistent, branded experience instead of relying on the retailer or marketplace to handle updates.

Real-time, branded tracking pages reduce order-status inquiries by about 60%.
A unified dashboard that covers Fastdrop alongside every other carrier improves operational efficiency by roughly 30%.
Consistent, transparent delivery updates push customer satisfaction scores (NPS) up by about 47%.

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Check the integration library

	Partner ID	Order Creation	Cancellation	Tracking via Polling	Tracking via Webhook	Proof of Delivery (POD)	Non Delivery Report (NDR)	Create Pickup Request	AWB Generation Flow	Label Generation	Country
eCabs		✓	✓	✓	✓	✓	✓	✓		Clickpost Generated	India

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How to Track eCabs Packages

Track eCabs packages with the ClickPost Tracking Page

Have your eCabs tracking number ready
Open ClickPost's tracking page
Enter the tracking number in the designated area
Hit “Track” for live status updates on your packages.

Track eCabs Packages on the Official Page

Go to eCabs’ (Fastdrop) official tracking site.
Find your tracking ID on the receipt or in the SMS sent.
Enter the Tracking ID and click submit.
Now you will get real-time visibility into your package.

List of eCabs APIs

API	Description
Manifestation and Label Generation API	Book an eCabs shipment and generate the delivery label in one call.
Track Shipment API	Pull live delivery status across eCabs Shipment.
Cancellation API	Stop a shipment before it is dispatched.
EDD API	Show an expected delivery date before checkout.
NDR Action API	Send corrective instructions back to eCabs shipment on failed delivery attempts.
Return Webhooks	Get notified automatically as returns move back to your warehouse.

API & Description

Manifestation and Label Generation API

Book an eCabs shipment and generate the delivery label in one call.

Track Shipment API

Pull live delivery status across eCabs Shipment.

Cancellation API

Stop a shipment before it is dispatched.

EDD API

Show an expected delivery date before checkout.

NDR Action API

Send corrective instructions back to eCabs shipment on failed delivery attempts.

Return Webhooks

Get notified automatically as returns move back to your warehouse.

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Frequently asked questions

Everything you need to know about eCabs Carrier Integration

What logistics and warehousing services does eCabs (Fastdrop) offer?

eCabs runs its last-mile logistics and warehousing operations under Fastdrop, its dedicated delivery platform. Fastdrop currently focuses primarily on last-mile delivery but is actively expanding into warehousing and managed inventory storage, moving toward end-to-end fulfillment, storage through final delivery, under one provider.

What areas does eCabs (Fastdrop) deliver to?

eCabs (Fastdrop) covers both Malta and Gozo, serving thousands of households daily through a fleet of 150-plus owned and partner vehicles. It also holds the exclusive DHL delivery concession in Gozo, so DHL shipments to the smaller island route through this network specifically.

Which retailers and platforms does eCabs (Fastdrop) deliver to?

eCabs (Fastdrop) handles delivery for more than 150 business partners, including major supermarkets and retailers, and is the preferred last-mile partner for high-volume global platforms like TEMU and SHEIN in Malta. It processes more than 130,000 parcels a month across these partnerships.

Does eCabs (Fastdrop) use its own tracking system internally, even without a public portal?

Yes. Fastdrop's fleet operates on a centrally coordinated system built for real-time dispatch and route management, the same technology backbone eCabs developed for its taxi operations. That internal visibility exists for drivers and dispatch, but it isn't exposed as a customer-facing tracking page, so the branded tracking layer typically comes from the retailer or a platform like ClickPost instead.

How can I track a parcel being delivered by eCabs (Fastdrop)?

Most deliveries are tracked through the retailer or marketplace that shipped the order rather than a public eCabs (Fastdrop) tracking portal, since it operates as the delivery layer behind other brands. Businesses that want a direct, branded tracking experience for their shipments typically set this up via a platform such as ClickPost.

Is there a public API for booking or tracking eCabs (Fastdrop) shipments?

No self-serve developer API is published for general integration. Since eCabs (Fastdrop) operates primarily as a last-mile partner for larger retailers and marketplaces, technical integration typically occurs via a logistics platform that connects on the backend rather than through open documentation.

How does ClickPost's integration with eCabs (Fastdrop) work if there's no public API?

ClickPost maintains a direct backend connection with eCabs (Fastdrop), handling authentication, shipment data, and tracking sync on your behalf. Merchants push order details through ClickPost's unified API, and ClickPost handles sending that data to and from eCabs (Fastdrop), so no separate integration work is needed on your end.

How often does tracking data update for eCabs (Fastdrop) shipments through ClickPost?

ClickPost polls shipment status at regular intervals and layers in webhook-based updates where available, so your dashboard and customer notifications reflect pickup, in-transit, and delivery status without manual checking.

Can ClickPost route orders between eCabs (Fastdrop) and other carriers automatically?

Yes. ClickPost's carrier allocation tools compare eCabs (Fastdrop) against other couriers connected to your account on cost, coverage, and delivery speed, and are useful for merchants who want it to handle Malta and Gozo orders while other carriers cover different regions.

What visibility does ClickPost provide into eCabs (Fastdrop) delivery performance?

ClickPost's analytics dashboard tracks metrics such as delivery turnaround time, exception rates, and success rates specifically for eCabs (Fastdrop) shipments, as well as for every other carrier you use. That makes it easier to spot patterns, such as slower delivery windows in Gozo compared with those on the mainland, and to adjust accordingly.

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