Yes. Fast Track provides real-time tracking through the AWB number on your booking. Enter it on the Fast Track site and you'll see the shipment's current status and where it has been, updated as the consignment is scanned along its route. Air and same-day metro shipments refresh most often, since they move on fixed airline schedules and get scanned more frequently than multi-day surface cargo.

Use the AWB (airway bill) number generated when you booked the consignment. Enter it in the "Track Cargo" section of the Fast Track website to see the shipment's current status and movement history. If you ship in volume and have lost track of a number, Fast Track's Mumbai office can retrieve it against your booking on weekdays and Saturdays, 10am to 7pm. Sellers running multiple shipments a day usually log AWBs against each order at dispatch so the numbers stay tied to the right customer.

Direct integration hinges on whether Fast Track exposes an API to merchants, and smaller regional carriers often don't publish one. The common workaround is a multi-carrier platform that has already built and maintains those connections. ClickPost, for instance, links to 600+ carriers through one API, so you configure a carrier once instead of building and babysitting a separate integration for each.

Hand-coding a carrier connection into Shopify or WooCommerce means you write it, then maintain it every time the carrier changes an endpoint. Most sellers avoid that by using a platform that already holds the carrier connections. ClickPost plugs into Shopify and WooCommerce and pulls Fast Track tracking through a single API. It then writes order-status updates back into your store automatically.

This matters when you decide how a carrier like Fast Track feeds status into your store. With polling, your system asks the carrier for the latest status on a fixed schedule, which is the fallback when a carrier can't push updates itself. With webhooks, the carrier sends an update the moment status changes, so a "delivered" scan reaches your customer in near real time. Many Indian regional carriers support only polling, so a platform that runs both methods, ClickPost included, keeps tracking current even when a carrier offers no webhook.

Look at the timestamp on the last scan before assuming a parcel is lost. Most mismatches are a lagging update, and surface cargo can sit a full day between scans while it moves between hubs. A second common cause is wording: one system reads "out for delivery" while another still shows "in transit" for the same stage. Mapping every carrier's raw statuses to one standard set clears that up, which is why sellers shipping across several carriers move to a unified tracking layer instead of reading each carrier's feed on its own.

Yes. A single Fast Track consignment can move by surface to a hub and then by air to a metro city, and the AWB record follows it through every leg. You track the full journey against one number, so there's no juggling a separate reference for each stage. Handoffs between modes are where status updates tend to lag, so check the timestamp on the latest scan at those transition points.

Customers contact you when they can't see progress themselves, so push updates to them at each status change. Automated notifications over WhatsApp, SMS, or email at dispatch, in transit, and out for delivery close most of that gap before a query is ever raised. Brands using ClickPost's tracking report these queries dropping by roughly 60%, which takes real load off support during peak season.

ClickPost connects to 600+ carriers through a single API and adds new ones on a rolling basis. If Fast Track isn't live on the platform yet, contacting ClickPost directly is the fastest way to confirm current status or request that it be added. Availability changes regularly as new carriers are onboarded.