Kerry Logistics API Integration & Tracking with ClickPost

For NDRs, our comprehensive dashboard displays all failed deliveries. You can even set up automated workflows to communicate with customers. When it comes to returns, our module—ReturnsPro enables you to build a self-serve returns portal, create branded tracking pages, and send nudges to promote exchanges over refunds.

Absolutely. All online stores that connect ClickPost with Kerry Logistics can craft their own branded tracking page. This may consist of your brand’s logo, theme, banner, and even product recommendations.

SLA breaches follow due processes that include monitoring delivery times and performance and comparing it to agreed SLAs. In case a carrier doesn’t meet the predefined service agreements, ClickPost automatically detects and records it. We’ll work with both the merchant and carrier to find an amiable solution and will provide detailed reports for any SLAs on a monthly basis.

Kerry Logistics (now K-Indev Logistics) is an experienced player in the logistics industry and was founded in 1984. Headquartered in Tamil Nadu, India, the platform offers a wide range shipping services from freight forwarding and customs clearance to express delivery. In 2005, the company started its contract logistics services and by 2012 received the AEO (Authorised Economic Operator) certificate. During the year 2016, Kerry Logistics started a joint venture with the Indev Infra Logistics Network. As part of this extensive group, the company today extends its services to 55+ countries worldwide with 24+ location reach within India. More specifically, it serves 10,000+ pin codes in the country.With a 4 million square feet warehouse space, it also enables businesses to leverage 3PL services like warehousing. If needed, online stores can also make use of value added services and take control of their returns with reverse logistics management.