OCS Worldwide API Integration and Tracking with ClickPost

ClickPost centralizes shipment visibility across carriers, including OCS Worldwide, into a unified dashboard. It standardizes OCS’s varied tracking codes into 40 clear statuses and 6 milestones for precise customer notifications. Beyond real-time updates, ClickPost proactively monitors delays, stuck or lost shipments, and failed deliveries, providing actionable insights and benchmarking to optimize logistics performance.

Yes. ClickPost provides fully branded, white-labeled tracking pages for OCS Worldwide shipments, allowing customers to track parcels across all key milestones: order placed, pickup, in-transit, out for delivery, and delivered. These pages also include marketing tiles for cross-selling and seamlessly convert into NPS surveys post-delivery to collect valuable feedback.

ClickPost proactively alerts customers and retailers about exceptions such as delays, stuck shipments, or lost parcels. For failed deliveries, it automates issue classification, triggers multi-channel notifications to capture customer responses, and coordinates re-attempts with the carrier. Its AI voice agent, Parth, further streamlines resolution, reducing operational overhead and resolving issues in under two minutes.

Headquartered in Colnbrook, Healthrow, OCS Worldwide is a fulfillment and delivery company catering to eCommerce companies. It started as a first of its kind private international shipping company providing expedited overseas air shipping services. It has corporate hubs in Tokyo, Dubai, Singapore, London, Frankfurt, Los Angeles, and Hong Kong, offering cross-border logistics accessibility in 200 countries. In the UK, OCS Worldwide has a robust network of 130 depots, 2500 vehicles, and partnerships with Royal Mail to cater to the growing volume of eCommerce orders. It seamlessly handles time-sensitive shipments and prioritizes next-day delivery with nationwide reach. In Highlands and offshore locations, it commits 1-4 days of delivery timeframe. True to its name, Overseas Courier Service (OCS), it efficiently handles UK export customs and bonded parcel transfer from the UK to customs clearance hubs within the EU. It also offers the EU Duty Drawback scheme providing customs duty refunds for unused imported goods and special customs clearance for B2B shipments. In addition to domestic delivery, this carrier company has an expansive international shipping network, providing end-to-end assistance—from order fulfillment to last-mile delivery. The fulfillment amenity includes stock inbounding, returns management, long-term and short-term storage, picking, packing, and quality checks for restocking returned items.