SkyKing API Integration & Tracking with ClickPost

Yes. To help you keep your customers updated on all their shipments, ClickPost fetches real-time tracking data from SkyKing and displays it on your tracking page. Additionally, we also send automated alerts to your customers on specific delivery milestones.

ClickPost does support reverse logistics with SkyKing post integration. This enables you to handle all SkyKing return orders using ClickPost’s returns management module—ReturnsPro and create a self-serve portal that enables customers to initiate any return order.

For handling failed delivery reports or non-delivery reports (NDRs) from SkyKing, ClickPost uses a holistic NDR management software. This includes a dashboard that displays all your NDRs in one place and lets you instantly take action, detect fraud, and set up automated workflows to inform customers during a failed delivery.

Formed in 1976, SkyKing’s co-founders Ganesh Prasad and Sanwarmal Biyani initially named the company Shree Shyam Air Service and started out as a normal air courier company. While Ganesh Prasad handled the company’s operations in Mumbai and South India, Ganesh Prasad oversaw the company in Kolkata, Delhi, and Surat. Within 14 years, the company rose to greater heights and spread to 50 locations in India while becoming a strong player in the cloth industry. During this time, the firm also averaged processing 7,000 shipments daily. By 1995, SkyKing introduced a franchise business model that enabled it to outreach 500 locations, a tenfold increase from its reach five years earlier. A decade later in 2005, SkyKing implemented a tracking system to help customers find the location of any parcel and averaged 60,000 shipments daily. By 2012, the firm reached 11,000+ pin codes in India and processed 100,000 shipments every day. Four years later, it incorporated GPS to provide real-time tracking data to users. While originally built as a humble air courier service firm, today, SkyKing provides end-to-end order fulfillment, door-to-door delivery, and multi-modal shipping.